Capterra 
G2 
4,742 reviews
4.3/5 average rating
Reg D.
The Brit Agency
Ron P.
vbo Accounting Services
"Customer support is way awesome. Love the Chat feature!! They have never let me down!! It's so easy to use. And the software keeps getting better and better!!"
7 years ago
Becky B.
HSC
"I use this products on a regular basis to train clients, review financial information and to enter date. Over the past couple of years the product has come a long way to make the product user friendly. Transitioning from desktop to online is a challenge for many. The product is good for tracking basic information, to inventory, locations and classes. Gr..." Read more
7 years ago
Jenny V.
Owner, JvB Bookkeeping
"Even if my client is paying wholesale prices through me, it can put the costs higher than the client wants to pay. Especially for clients who have multiple businesses and they could use the desktop version instead."
7 years ago
Mylène B.
Recruteure, Entrepreneure, Auteure, Mylene Beaudoin
"null"
7 years ago
G N.
Grove Solutions
"Ive used QBO for more than 10 years. Customer support used to be world class but is now just average today. The product is still world class. I do think that they could improve individual user security. That is, it needs more granular options for the individual users. The mobile app needs to have. All the same features that are found in the regular app..." Read more
7 years ago
Carol S.
Dashboard Enterprises
"Major improvements but need to accelerate the process. The customer support needs to be much better. Too long wait time to get an attendant. Xero is much better at it,"
7 years ago
Sharon C.
Accounting Associates
"Reporting is too rigid, not enough customization options. Customer support chat worked well. Do not like that I need to contact them to make changes in payroll (child support, suta tax rates)."
7 years ago
Timothy S.
Owner, Pharma Resolutions, LLC
"I use this for accounting in my small business. Sometimes, it can be a pain to use for certain tasks. For instance, you cannot log a retainer check to an attorney very easily. You have to count it as a debt and income. Also, while their customer support is polite, they are not always very helpful in resolving your issue. A lot of functions cost extra. Overal..." Read more
7 years ago
Sabrina R.
CBIZ MHM
"It took time getting used the current format, but having used QBO over 10 years it has become my number 1 recommended product for the small businesses I serve."
7 years ago
Marnie S.
Accounting Loft
"I'm a QuickBooks ProAdvisor and I can tell you that QBO empowers business owners to know and grow their businesses. I've seen customers become more involved in their books and that's good for business!"
7 years ago
Louise L.
Infocomp
"I am a Certified. QuicckBooks Online Advanced ProAdvisor. Right now approximately 90 of my clients use QBO. About 85% of them are happy about the product. There are still bugs but it is much better than a year ago. I now recommend it more and more although some features are still missing."
7 years ago
Chris D.
CFO, Triple J Enterprises, Inc.
"Not as robust as desktop, but it's great as a cloud based solution. It really works great for small businesses. I like that I can access the data from my phone or tablet. I wish they could come up with an enterprise version."
7 years ago
Cindy S.
Bright Bookkeeping LLC
"Quickbooks Online gives you the freedom to work on your accounting from anywhere. When you have the help of a Bookkeeper you will never have an accounting headache again."
7 years ago
James S.
CEO, CadActive Technologies, LLC
"null"
7 years ago
Toli C.
"null"
7 years ago
Timothy M.
Naturopathic CE
"I started as a QuickBooks 2014 PC version - and recently switched to QuickBooks online. They had a great incentive for software owners who switched to the online subscription service, so I jumped on board. The switch has literally saved me HOURS and HOURS of bookkeeping each and every month - ultimately saving me an insane amount of time and money. Well wor..." Read more
7 years ago
Cierra C.
Office Manager, Ausman Law Firm
"Our company has utilized Quickbooks since 2012. We switched to quickbooks online in 2015. Though it was a difficult transition and some features look very different from the Mac desktop version it's an overall quality product. It's very helpful that you can logon from a remote location to work on it. We utilize this function often, as our accountant can rec..." Read more
7 years ago
kevin h.
Property Manager, Braemar condominium trust
"This software is so user friendly I am amazed. I would have been lost without it this year. All the software is organized and setup professional."
7 years ago
Jordan S.
Sales and Marketing Coordinator , Yost Inc.
"Quickbooks is great! It is easy to use and is the perfect tool to help us manage our customers, our products and our bank accounts. It also pairs well with our CRM accounts making it even easier and more efficient to manage our customers and invoices."
7 years ago
Kayla J.
Controller, BeaverFit USA
"QB Online is great when you need access anytime, anyplace. Easy and simple to use, but lacks more complex functions such as inventory and job costing. Would like to see updates on this in the future. It's great for multiple users without having to pay the exorbitant user license fees."
8 years ago
Natalie C.
Business Administrator, Jamison Family Medicine
"This is my first time using QB online. I like the functionality of the program. I enjoy that you can correct your errors easily. Reporting is self-explanatory. Payroll is very simple. I have had to work with customer support a few times and they are very helpful and knowledgeable. I would recommend this product to other small businesses."
8 years ago
Melissa J.
Director of Client Insights, afriQuest Research LTD.
"null"
8 years ago
Mallory G.
Owner/Mental Health Therapist, Mallory Grimste, LCSW
"I am not a bookkeeper so I liked that I can import my data to Quickbooks. However, entering Cash Payments was tricky and it was a little confusing for a non-bookkeeper like myself to understand all the nuanced lines."
8 years ago
Zak D.
Granite State Mechanical Services
"We've been using Quickbooks for our company since 2001. Our most recent update was to the online edition. All the features of Quickbooks that you know and love are available, just from anywhere. From my iPad, iPhone, tablet, PC, MacBook Pro... I can see anything on Quickbooks Online from any device anywhere! A few irritating things that Intuit needs to u..." Read more
8 years ago
"Quickbooks online is a great tool to use for basic invoicing and a great way to keep track of your small businesses income."
7 years ago