QuickBooks logo
QuickBooks icon

QuickBooks Reviews & Testimonials

4.3 (5,957)

Capterra Reviews: 4,742


5
52%
4
32%
3
11%
2
3%
1
3%

84% of Capterra users would recommend QuickBooks

QuickBooks logo

About QuickBooks


Intuit loves small businesses. Join our 4.2 million QuickBooks Online customers worldwide and get QuickBooks Online for your business.

  4,742 reviews
  4.3/5 average rating

Tania M. star-alt star-alt star-alt star-alt star-alt

"The setup was terrible. Going from Desktop to online took a lot of work and the payroll had to be entered manually instead of being included in the import. I spoke to multiple different support people regarding the setup of payroll source deductions and they all gave me pretty much the same answers and in the end only the last person I spoke to actually kn..." Read more

2 years ago

Rahul P. star-alt star-alt star-alt star-alt star-alt

"Accounts Receivables/Payables management is easier with the ability to generate an outstanding report periodically. Creating invoices is the standout feature of this software. We used to prepare invoices on Word, but now it is simplified, and customized for a better professional look. Reports are the next most helpful feature from QBO. User Management is con..." Read more

2 years ago

Shivam T. star-alt star-alt star-alt star-alt star-alt

"Overall, Quickbooks Online is an excellent financial solution. It is easy to use and provides an array of features that make it easy to track and manage finances. The customer service options could be improved, but the pricing structure is understandable."

2 years ago

Josiah B. star-alt star-alt star-alt star-alt star-alt

"The software has been an overall good experience. I find new ways to view reports to get a good idea of how my business is suceeding."

2 years ago

Brian M. star-alt star-alt star-alt star-alt star-alt

"Mostly a headache and a lot more work for accountants who were used to Quickbooks Desktop and all the functions it did automatically. Being forced into a monthly subscription as opposed to buying it outright in a Desktop version where you could it for multiple companies without additional cost; the monthly subscription for the Online version is per company s..." Read more

2 years ago

Daniel H. star-alt star-alt star-alt star-alt star-alt

Bookkeeper, Ledgers Aurora

"I use the software every day for hundreds of clients across the country. Intuit is constantly working to improve the app and they are definitely the best company partner I have had."

2 years ago

Jennifer J. star-alt star-alt star-alt star-alt star-alt

"Overall, I have had a positive experience with Quickbooks Online. It has allowed me to keep track of my business finances with ease, and the customer support team is always there to help when I need them."

2 years ago

Pedro S. star-alt star-alt star-alt star-alt star-alt

"Overall I cannot commend enough the software, and even the price won't put us off getting the extended benefits that come with this tool."

2 years ago

Adam M. star-alt star-alt star-alt star-alt star-alt

Member, Shutter Photography And Film LLC

"Seems to be a pain for setting up initially but the functions are pretty great for a small business. I'm kinda unsure of about keeping it or remaining with Quicken because of the cost for functionality."

2 years ago

Andrea S. star-alt star-alt star-alt star-alt star-alt

"It takes a bit of skill to use the journal entries and ledgers. The good thing is that many book keepers work with it. I honestly wish I could switch tho. Only staying due to book keeper"

2 years ago

CS Sujay B. star-alt star-alt star-alt star-alt star-alt

General Manager Finance & Administration, Razban Seafood Private Limited

"QuickBooks is one of the most famous private venture bookkeeping professional arrangements on the lookout available in the market. It's Extraordinary for independent and small scale business ventures, QuickBooks furnishes an early on bookkeeping arrangement with specific bundles and needs offering essential stock administration devices. Be that as it may, li..." Read more

2 years ago

Todd B. star-alt star-alt star-alt star-alt star-alt

"QBO gets the job done for my small business. Once my company was fully set up, it onlky takes a few minutes a week to manage my books."

2 years ago

Jessie B. star-alt star-alt star-alt star-alt star-alt

President, A to Z Accounting Solutions

"Don't like it, much prefer desktop. Would not use it if I had a choice. Automatic reconciliation with bank feeds enabled. My clients like that they have access to their books all the time. Sometimes this is good for me (like when I don't have to send Desktop files back and forth) and sometimes it is bad (like when they go in and change things without telling..." Read more

2 years ago

Owen H. star-alt star-alt star-alt star-alt star-alt

Director, The Geeks Tech Limited

"Simple and effective product that is easy to use in a fast moving business enviroment, even non-accountants can use it!. The software makes complicated tasks such as consolidation, accounting and tax easy by integrating automation to complete normally complex tasks. It makes it the most easy banking software I have used to date."

2 years ago

Trevor H. star-alt star-alt star-alt star-alt star-alt

"Overall a great experience. Customer support what always great when I needed them. Cloud-based accounting has allowed me to build a remote Finance team without the IT headaches"

2 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Quickbooks has been around forever, and the software is a great online version of the desktop standard."

2 years ago

Ali B. star-alt star-alt star-alt star-alt star-alt

CEO, ALLAUR

"We love Quickbooks!. Quickbooks makes it easy to manage the finance operations of our business! We use Quickbooks daily to track expenses, revenue and to invoice our customers! It's easy-to-use and allows us to easily collaborate with our bookkeeper!"

2 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"The overall experience of time tracking really depends on specific need and how well it fits into existing workflow. Quickbooks Online has afforded a great experience and I have had consistent billing for repetitive tasks albeit with slight modifications."

2 years ago

Lauren P. star-alt star-alt star-alt star-alt star-alt

Director of Operations, Priority, LLC

"QB Online gets the job done and obviously is the go to in its field, however, with a few small updates this platform could be amazing for all users."

2 years ago

Brittany M. star-alt star-alt star-alt star-alt star-alt

Owner, Brittany Miller Socials

"It's been good, get help with the set-up and things will be golden! QB will call you and do a video tutorial with you too which is cool, there are a lot of resources available from the company which I probably could have utalized but I just wanted it done, not to figure out how to do it myself."

2 years ago

Taylor B. star-alt star-alt star-alt star-alt star-alt

Owner, Bridging The Gap Financial Services LLC

"I very much like the invoicing features and the ease of integration with other apps and software that I use within my business. Overall it is the most robust accounting software option available and having an accountant account gives me ALL the features which I very much appreciate. Their customer service has also been top-notch during every interaction I've..." Read more

2 years ago

Jonathan G. star-alt star-alt star-alt star-alt star-alt

Accountant, Dynasty Technologies

"Quickbooks online is an amazing software that helped our business go to the next level in saving time and money with accounting."

2 years ago

Kirk H. star-alt star-alt star-alt star-alt star-alt

Software Developer, Traxero, Inc.

"The software has grown to the point to where it can really be used by Enterprises. At one point, QBO was more of a small-business product and our larger customers would use the Desktop versions (including Pro and Enterprise). Now, that process has changed as the software has grown."

2 years ago

Claire R. star-alt star-alt star-alt star-alt star-alt

Director, Addison Accounts & Training Ltd

"I use Quickbooks on a daily basis for invoicing clients, bank reconcilliation as well as looking at the various reports. I have customised the reports to show the time period and categories that are useful for our business."

2 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Despite the cost and occasional glitches, I still believe that QuickBooks is currently the best product available for small business accounting."

2 years ago