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QuickBooks Reviews & Testimonials

4.3 (5,909)

Capterra Reviews: 4,742


5
52%
4
32%
3
11%
2
3%
1
3%

84% of Capterra users would recommend QuickBooks

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Intuit loves small businesses. Join our 4.2 million QuickBooks Online customers worldwide and get QuickBooks Online for your business.

  4,742 reviews
  4.3/5 average rating

Shannon M. star-alt star-alt star-alt star-alt star-alt

EveryThing QuickBooks

"QBO has always been limited in its functionality. Intuit has made a lot of strides to improve over the past couple years and I now do not hesitate to recommend the right customers to it. QBO is not as robust as QB desktop so it is not for everyone; however, there are 3rd party apps that fill in the gaps. QBO is for the small business, someone who likes au..." Read more

7 years ago

Cori S. star-alt star-alt star-alt star-alt star-alt

Bookkeeper, Straightedge Construction LLC

"We were using the Mac desktop version, needed more users to be able to be working in the file so Quickbooks online was suggested. It was a shell of a program that did not have any of the features we needed for job costing and estimates. Being able to access things from our mobile devices was nice but not enough to make up for the lack of other features we..." Read more

7 years ago

Tze Ling H. star-alt star-alt star-alt star-alt star-alt

"null"

7 years ago

Scott R. star-alt star-alt star-alt star-alt star-alt

Managing Director, Cerca Talent

"I started using Quickbooks when I started my first business back in 2005. The product was easy to use but provided me with the most abundant capabilities whenever I need more from the software. I continued to use the software because it provided me with an easy way to have my accountant use my file to finalize my books and prepare my taxes. The only downs..." Read more

7 years ago

Ross R. star-alt star-alt star-alt star-alt star-alt

Owner, Art on a Whim Galleries

"We use it for two of our businesses. It simplifies so much of our accounting, and our accountant is able to log in and work from it without requesting anything from us. The fact that it communicates seamlessly with our banks is a huge benefit."

7 years ago

Jason F. star-alt star-alt star-alt star-alt star-alt

Owner operator , JF Services llc.

"I know it's young, but it feels like a half finished product. Keeps books alright, but there's definitely a lot missing from desktop based software."

7 years ago

Bonnie L. star-alt star-alt star-alt star-alt star-alt

Owner, PURRFECT PAWS PET NANNY

"I have used QB online for a couple of years now. The only complaint that I really have is with the customer support. They come across as if they are going out of their way to answer a few questions. That's not the way customer support should run."

7 years ago

Temina L. star-alt star-alt star-alt star-alt star-alt

Director, Small Business

"Quickbooks online has been a simple and efficient way to assist me in all my small business needs. It is fast and easy to use."

7 years ago

Allicia B. star-alt star-alt star-alt star-alt star-alt

Ellel Ministries Canada

"As a non-profit it's so important for us to make sure that all of our donors are up to date so we can send end of year giving statements. This year we were so excited to be using Quickbooks Online assuming they would have the ability to send out to our Donors receipts. After a VERY long customer service call they made it known that it's not a feature that Qu..." Read more

7 years ago

Pamela L. star-alt star-alt star-alt star-alt star-alt

Balanced Numbers LLC

"I love using QuickBooks Online! I have been using it for three years now and have transitioned almost all of my desktop clients to the online version."

7 years ago

Nancy L. star-alt star-alt star-alt star-alt star-alt

Bookkeeper, Gourmet Caterers

"I use Quickbooks Online for 3 different companies I do accounting for. It is very easy to use, does payroll and the reports are great."

7 years ago

Fred B. star-alt star-alt star-alt star-alt star-alt

CEO, Fred Blauer and Associates

"null"

7 years ago

Joanna V. star-alt star-alt star-alt star-alt star-alt

Joanna Vu CPA Incorporated

"Since QBO comes from the desktop version, the majority of clients converting over are used to the software being able to do certain things and having certain functions - especially clients who have POS systems. QBO no longer supports IIF files. Which I get. But if the option has been taken away, there should then be an option to import a CSV of the revenue..." Read more

7 years ago

Danny W. star-alt star-alt star-alt star-alt star-alt

R&D Engineer, imec

"null"

7 years ago

James C. star-alt star-alt star-alt star-alt star-alt

Owner, Service Plus AC & Heating

"null"

7 years ago

Paul T. star-alt star-alt star-alt star-alt star-alt

"null"

7 years ago

Dmitry S. star-alt star-alt star-alt star-alt star-alt

Financial Analyst, NANA Management Services

"null"

7 years ago

Matthew F. star-alt star-alt star-alt star-alt star-alt

Owner Operator, Beach Fire Brewing Comany

"null"

7 years ago

Rajesh S. star-alt star-alt star-alt star-alt star-alt

President, Lead Solutions Inc

"null"

7 years ago

Andy M. star-alt star-alt star-alt star-alt star-alt

"null"

7 years ago

Tina R. star-alt star-alt star-alt star-alt star-alt

"null"

7 years ago

Susanne L. star-alt star-alt star-alt star-alt star-alt

"null"

7 years ago

Craig S. star-alt star-alt star-alt star-alt star-alt

Founder and President, Flexible Informatics, LLC

"null"

7 years ago

Matthew T. star-alt star-alt star-alt star-alt star-alt

"null"

7 years ago

Juan Pablo F. star-alt star-alt star-alt star-alt star-alt

Pablo Ferrer, PsyD

"As a self-employed person I was spending a lot of time trying to track my business expenses on my own which I was pretty good at. But when it came time to do my quarterly taxes and make estimations in my business, I found I was spending close to 40 hours each quarter to make sense of all my income and expenses. I was really looking for a simple solution to d..." Read more

7 years ago