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QuickBooks Reviews & Testimonials

4.3 (5,909)

Capterra Reviews: 4,742


5
52%
4
32%
3
11%
2
3%
1
3%

84% of Capterra users would recommend QuickBooks

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Intuit loves small businesses. Join our 4.2 million QuickBooks Online customers worldwide and get QuickBooks Online for your business.

  4,742 reviews
  4.3/5 average rating

Marcus S. star-alt star-alt star-alt star-alt star-alt

Tax Manager, SMRECEK & CO SC

"The app is slow to manually process data. There are major limitations when attempting to modify data within the software or correct recording errors. They advertise that any business owner can do everything themselves in the software but in practice most of the things business owners do are inaccurate."

4 years ago

Viktor S. star-alt star-alt star-alt star-alt star-alt

mechanic, budget mechanical

"it handles my accounts so much better than my wife and i know where the money is. so easy to use even i can use it and i'm not the smartest person"

4 years ago

Melissa M. star-alt star-alt star-alt star-alt star-alt

Owner, Big River Roller Mfg

"Easy to invoice and easy to make payments from customers. Very user friendly, easy to navigate and the ability to work from anywhere. The ability to have multiple users makes it easy for 2 people to work on reports at the same time."

4 years ago

Beth P. star-alt star-alt star-alt star-alt star-alt

Owner, Geek Girl Massage Therapy

"I love it! Again, I'd be lost without it as hiring a bookkeeper is out of my budget at this time. Since I am my own bookkeeper, this software is AMAZING! It's easy to use and implement. It makes accounting less daunting. I'd have been in the dark without it."

4 years ago

Betty C. star-alt star-alt star-alt star-alt star-alt

Director of Blessing Hands, Blessing Hands, Inc.

"I used Quicken first for over ten years, so when I switched first to Quickbooks I thought it would be easy. However, I am not a trained bookkeeper or accountant, and the Quickbook program was too hard for me. I paid a bookkeeper to do our Quickbooks, but she took offense that I wanted to be involved in the monthly process and did not continue employment wi..." Read more

4 years ago

Nancy G. star-alt star-alt star-alt star-alt star-alt

Owner, No Nonsense Bookkeeing

"My business relies on it and so do I. Anything that makes my job easier that I can offer to my clients is a benefit to me."

4 years ago

Krista H. star-alt star-alt star-alt star-alt star-alt

Psychotherapist, Krista Huyer

"This is making life so much easier! Like I said, cannot run my business without it. I cannot do without this system to run my small business. The idea of keeping endless receipts, tracking mileage and what is expensed without this program makes my head hurt. I love how convenient, simple and efficient it is at keeping everything organized"

4 years ago

Sanjiv P. star-alt star-alt star-alt star-alt star-alt

President, Holy Cow LLC

"This software allows people to use a basic accounting package and have people in remote locations without the need for a server."

4 years ago

Donna S. star-alt star-alt star-alt star-alt star-alt

Secretary/Treasure, CM Construction & Excavation Inc.

"It would be great for a very simplified business. I don't like a monthly fee. I much prefer a one time purchase."

4 years ago

Glenn J. star-alt star-alt star-alt star-alt star-alt

President, Jaffe Chiropractic Clinic

"It is so much easier to get the reports and data I need from my accountant. Finally....an accounting product that is easy for the business owner to use. My CPA sets it all up and I am able to get the reports I need."

4 years ago

Mike I. star-alt star-alt star-alt star-alt star-alt

Tech Support, mHelpDesk

"Overall experience has been good with very little to complain about. The online version of Quickbooks is convenient because it is online. There is some tradeoff in features."

4 years ago

Chrissy W. star-alt star-alt star-alt star-alt star-alt

Professional Pet Care Provider, Because I Care Pet Care

"Overall, it saves me a lot of time. I was doing everything on an excel spreadsheet and Quickbooks has definitely made keeping books more efficient. I haven't had to contact customer service with any issues, so that says a lot as well. So far when I have questions their Help section in their system or google has gotten me through my questions."

4 years ago

Craig S. star-alt star-alt star-alt star-alt star-alt

Brand Strategist, ZEGGZ

"Customer support representatives are super nice, but not trained in the software. I love the transparency this software affords the owner who travels constanty"

4 years ago

Caitlin L. star-alt star-alt star-alt star-alt star-alt

VP of Finance, DougLee Consulting

"Customer service is great, ease of use is great, accessibility is great. Overall, very few complaints. Currently migrating most of my clients to QBO for the ease of access and user friendliness."

4 years ago

steve k. star-alt star-alt star-alt star-alt star-alt

owner, sk professional corporation

"Ease of use compared to other products used"

4 years ago

aruna v. star-alt star-alt star-alt star-alt star-alt

education, Bharathiyar Centenary Memorial Government Womens Polytechnic College

"This is great for small sized business where all the finances are kept up-to-date in manageable platform. Cost Efficient Easy generation of reports Quite good for small range companies. can easily see the status of the bank account."

4 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"I use QuickBooks all day everyday for a variety of functions. I would say it stays open on my computer all day long. I also like that my accountant can sync my information to his account."

4 years ago

YVONNE H. star-alt star-alt star-alt star-alt star-alt

OWNER, NORTH COUNTY BOOKKEEPING

"The designers of the program have no idea how to do bookkeeping or do not care about ease of use. It seems all tasks as lengthy and time consuming if you need to go back and fix an error. The auto syncing of data is often in error (ex: it makes up it's own account in the COA if it doesn't know there to put an entry) Also, a new client asked us about using..." Read more

4 years ago

Omikka C. star-alt star-alt star-alt star-alt star-alt

Staff Accountant , HEC/HCU

"I would definitely recommend for professional and home use. This software is easy to use and easier to understand. I use it regularly during my work week and it's absolutely magnificent!"

4 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Overall this product worked for us for several years but if you have a lot of inventory you may want to look at QB Desktop instead."

4 years ago

John C.

John C. star-alt star-alt star-alt star-alt star-alt

KBE Engineer, FCA Fiat Chrysler Automobiles

"My data is easily available online everywhere I go."

4 years ago

Nicoel M. star-alt star-alt star-alt star-alt star-alt

Office Manager , Sam the Plumber

"My experience with QuickBooks Online has been great!. I like that you can easily pay for and file your payroll taxes directly from QuickBooks. QuickBooks will also store a copy for you."

4 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"The business owner used QuickBooks for all of his invoicing and book keeping, and being someone who wasn't too techsavy, it was great to see how easy the tool was to use and train him on."

4 years ago

Bernadette T. star-alt star-alt star-alt star-alt star-alt

Owner, Desert Gem Boutique

"Overall it does the job and allows for remote access and has many features I may use in the future. What I like most about QuickBooks online is that it allows you to connect to other platforms like bigcommerce and shopkeep. I also like that you can connect it to make tax payments."

4 years ago

Steve K. star-alt star-alt star-alt star-alt star-alt

Advisor, Tjs

"Helps greatly with many financial / accounting needs ."

4 years ago