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QuickBooks Reviews & Testimonials

4.3 (5,909)

Capterra Reviews: 4,742


5
52%
4
32%
3
11%
2
3%
1
3%

84% of Capterra users would recommend QuickBooks

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Intuit loves small businesses. Join our 4.2 million QuickBooks Online customers worldwide and get QuickBooks Online for your business.

  4,742 reviews
  4.3/5 average rating

Philip L.

Philip L. star-alt star-alt star-alt star-alt star-alt

CEO, Dreamten

"Overall the software works, at least most of the time. It's painful to use, but frankly I put up with it because I'm willing to deal with some annoyances in exchange for free bank transfers. Frankly I miss the outstanding UX and speed of the old Freshbooks (despite it looking hideous)."

4 years ago

James P. star-alt star-alt star-alt star-alt star-alt

Owner , Reliant Electric

"I like the ability to import my bank activity and sort transactions."

4 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Quickbooks online has allowed our organization to update, modernize, and change the way we approach our finances. Within a few months, we moved from a fairly archaic book keeping system to one that is completely modernized, online, and easier to use. Our whole team has saved time and frustration after making the change to QBO. Changing to Quickbooks online..." Read more

4 years ago

Jennifer G. star-alt star-alt star-alt star-alt star-alt

Administrative Assistant , Childcare

"Overall extremely satisfied with this software. Easy to use and navigate. Reporting is easy to view and sort. Great accounting software. Easy to use and navigate. Accounts payables and receivables are easy to view and manage."

4 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Manage transactions and budgets for a not-for-profit organization. I like the 3rd party integrations and the ability to see YTD reports and give our bookkeeper access to maintain the records."

4 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Very positive, I wish more small businesses used it, it would make online payments easy!. This is the easiest invoice I pay. I have a pre-school that uses this software to deliver invoices, I was able to use my quicken ID, setup payment and reminders with ease."

4 years ago

Jonathan M. star-alt star-alt star-alt star-alt star-alt

Director, Western District Global Missions

"The missions organization I direct uses Quickbooks Online to track all of its finances and I love how versatile it is. The ability to see a variety of reports at the click of a button is invaluable!"

4 years ago

Casey P. star-alt star-alt star-alt star-alt star-alt

Office Manager , SCIENCE APPLIANCE

"QB Online is our primary software for billing. The new payment feature allows customers to pay their invoice directly from the email. We also use QB to calculate our monthly, quarterly, and yearly reports. Very helpful for tax preparation."

4 years ago

Skyler B. star-alt star-alt star-alt star-alt star-alt

CEO, Skyler Brady Photography

"Overall, QuickBooks offers one of the best products in the industry, but their customer service and business strategies neglect the better interest of their customers. I will likely explore other options in the future."

4 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"for me, it offers the total solution to manage a small business. You can use this with a basic knowledge of accounting to manage a small business. It offers the total solution for this purpose in my case."

4 years ago

Cherylyn M. star-alt star-alt star-alt star-alt star-alt

Development Specialist , Acres of Diamonds

"Previously setting up budgets on spreadsheets - such a nightmare and risk for errors. So happy to have budget and accruals all in one tool and accessible by all programs."

4 years ago

shelby t. star-alt star-alt star-alt star-alt star-alt

office mgr, asde

"Wonderful! I would recommend this program for small and large businesses! The possibilities are endless with the different features offered!"

4 years ago

Rachelle A.

Rachelle A. star-alt star-alt star-alt star-alt star-alt

Accounting Clerk, Springs Charter School

"Would recommend for businesses large and small I use it for AR. We love the user interface and the availability of tutorials and general ease of use. The auto generated features are great."

4 years ago

Clay O. star-alt star-alt star-alt star-alt star-alt

Financial Manager, Temi

"A decent program. Good for small business. Nice program. It is a decent accounting program that covers most of the bases when it comes to smaller businesses."

4 years ago

Caroline M. star-alt star-alt star-alt star-alt star-alt

accountant, Core Accounting

"It can be very easy to use, even for small companies just starting out that have no experience. Bill pay, reconciling, and transaction review it especially smooth"

4 years ago

Kirstin C. star-alt star-alt star-alt star-alt star-alt

Office Manager, Jon's Heating Inc

"In the end we went back to QB Desktop. Online doesn't have all the capabilities that desktop does and for our company the differences were making it difficult to run our business."

4 years ago

Nathalia A.

Nathalia A. star-alt star-alt star-alt star-alt star-alt

System Specialist, Expedia Group

"The security support of this application is a life savior as it provides immense security to my data in order to refrain any attack of viruses as well as from any certain hacking activity. I really like the way in which it enables me to set certain restrictions for my data visibility so that only authorized persons can view it only for certain time period."

4 years ago

Granville L. star-alt star-alt star-alt star-alt star-alt

ACSP, Self Employed

"Easy to use and good reporting options. Definitely helps if you have some accounting knowledge, but still pretty intuitive."

4 years ago

john p. star-alt star-alt star-alt star-alt star-alt

manager, reliable wire and cable

"saves money by being able to to do payroll in house. they make it very easy to use works for pay stub and w-2 easy to read and understand works well"

4 years ago

David K. star-alt star-alt star-alt star-alt star-alt

Vice President - Administration, Worldwide Dreams LLC

"Quickbooks Online offers more than just basic accounting functions. It gives you a good overall dashboard into the accounting and financial reporting of your company."

4 years ago

Linda R. star-alt star-alt star-alt star-alt star-alt

Office Manager, Christ The King Lutheran Church

"Quickbooks is a very easy program to use. We will continue to use this program. It is very easy to enter data. I do not have a problem trying to figure out what I need to input. I will continue to use Quickbooks."

4 years ago

Patrick H. star-alt star-alt star-alt star-alt star-alt

It Dir, Blue Sky Therapy

"Great for small businesses that want a modular system that is customizable. Lightweight, doesn't need a ton of overhead to run nicely, modular so easy to customize how you use it"

4 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Overall, I love the software. It is good for small to medium businesses. But, cannot be used for big companies. It is cost effective ans has lot of functionalities to use."

4 years ago

Ian R. star-alt star-alt star-alt star-alt star-alt

Manager, Full View Home Inspector Marketing

"So, I stopped using this. I tried it twice, went through a free trial, signed up again, and I still stopped again. I am giving them a good review because they have a nice product, and I actually really liked them. But for a small company like ours it was just too much to try to get to the nitty-gritty of what I needed."

4 years ago

Kristine A. star-alt star-alt star-alt star-alt star-alt

Owner, Anderson Professional Services

"Available to work on client's records and look up information 24/7. Able to go online, pull reports, make corrections on clients accounting software. Available 24/7. No longer have to be tied to a desktop package."

4 years ago