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QuickBooks Reviews & Testimonials

4.3 (5,909)

Capterra Reviews: 4,742


5
52%
4
32%
3
11%
2
3%
1
3%

84% of Capterra users would recommend QuickBooks

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Intuit loves small businesses. Join our 4.2 million QuickBooks Online customers worldwide and get QuickBooks Online for your business.

  4,742 reviews
  4.3/5 average rating

Justin M. star-alt star-alt star-alt star-alt star-alt

Catherine L Back CPA PLLC

"QuickBooks Online is a great accounting program. Allows for access from any location and is simple to use. Intuit support is excellent."

7 years ago

Gary S. star-alt star-alt star-alt star-alt star-alt

The Shop

"We tried, really tried to make this work and spent many calls with support. However, the issue was that it would not work on Safari, nor Firefox. The areas dealt with displaying information correctly and downloading transactions. It's been while so the specifics are lost to time. QBO blamed Apple but really when you need to get your accounting. I don't k..." Read more

7 years ago

Larry Y. star-alt star-alt star-alt star-alt star-alt

Managing Director, Kite Global Advisors

"QuickBooks Online is effective and widely used, so it's easy to find qualified users. It's not the most intuitive interface, from my perspective, but on the other hand, the support is very good."

7 years ago

Kim D. star-alt star-alt star-alt star-alt star-alt

Bluetique

"We use QuickBooks. It works great. What I didn't like recently is that they doubled the price without any notification. That is a showstopper for me."

7 years ago

Rachel S. star-alt star-alt star-alt star-alt star-alt

Inland Northwest Bookkeeping Service

"Great for small companies or Nonprofits, recent updates have made it more user-friendly. Great if you don't need all the features of the desktop."

7 years ago

Kristal L. star-alt star-alt star-alt star-alt star-alt

Bookkeeper , Windermere Coeur d'Alene Realty

"It takes 6-9 months to really get used to QBO after using QB desktop. They took out some of the functionality that was available in desktop. Also, if your internet connection isn't great it will run slow and there are times when I notice it running slow even when my connection is good. It is nice to be able to work on QB anywhere which is a great feature of..." Read more

7 years ago

Eric A. star-alt star-alt star-alt star-alt star-alt

CEO, Entrusted Services

"I use QBO to manage my business accounting. It is really awful, the mobile apps do not allow for time tracking. What a serious flaw that is."

7 years ago

Ed B. star-alt star-alt star-alt star-alt star-alt

Gateway Tax Advisors, LLC

"Have to admit, the online experience is getting better. Still nowhere near the functionality of the desktop software, but QBO does work well for most small businesses. The monthly fees are a little high, but you can find some good deals."

7 years ago

Christopher T. star-alt star-alt star-alt star-alt star-alt

Tretter, CPA, P.C.

"There's really no advantage at this point of taking this software into the cloud. It's too slow and lacks most of the keyboard shortcuts of the desktop version. Maybe with future enhancements, it will improve on speed."

7 years ago

Kyle M. star-alt star-alt star-alt star-alt star-alt

Accounting Manager, Flagship Enterprise Center

"I've used Quickbooks Online for the last three years transitioning from Quickbooks Desktop. QBO's functionality and ease of use is one of the crowning jewels of this software. This is a smart software choice if you are running a small business and need an accounting solution that will work."

7 years ago

Shelly M. star-alt star-alt star-alt star-alt star-alt

"null"

7 years ago

Trey H. star-alt star-alt star-alt star-alt star-alt

Operations Manager, Family Pharmacy

"null"

7 years ago

Mark L. star-alt star-alt star-alt star-alt star-alt

"We are a financial Services company. We track our income and expenses on QB for 3 companies. We use the payroll features. We moved from QB to QBO in late Oct. That was a big mistake. The programs are similar at BEST. I later found out that the programmers are not the same and have never seen the QB desktop version. Biggest and yet simplest complaint, you can..." Read more

7 years ago

Latasha A. star-alt star-alt star-alt star-alt star-alt

"null"

7 years ago

Dan M. star-alt star-alt star-alt star-alt star-alt

Founder / Partner, Sierra Products

"null"

7 years ago

Karen C. star-alt star-alt star-alt star-alt star-alt

"null"

7 years ago

Nate N. star-alt star-alt star-alt star-alt star-alt

Controller, CharityVision International

"It struggles in a lot of areas if you are not a simple small business. We are a nonprofit that owns two subsidiaries, so QBO can be annoying to use in terms of features and functionality."

7 years ago

Tara G. star-alt star-alt star-alt star-alt star-alt

"null"

7 years ago

Ihosvany D. star-alt star-alt star-alt star-alt star-alt

"null"

7 years ago

zheng x. star-alt star-alt star-alt star-alt star-alt

GM, KGBAL Manufacturing LLC

"when I start the business, people recommended QuickBooks to me, and I have been using it for almost 2 years. I must say I really like it. I currently use QB payroll and QB online, and it can help me to manage my business already, and it is easy to use. In QB payroll, we can direct deposit salary for each employee, also it can pay all the taxes automaticall..." Read more

7 years ago

thalo A. star-alt star-alt star-alt star-alt star-alt

"null"

7 years ago

Eden J. star-alt star-alt star-alt star-alt star-alt

Ellel Ministries

"We love using Quickbooks at our office! I had never used it before and it was a bit daunting at first, but once I started using it I found it was easy to manage and saved me so much time!"

7 years ago

Christopher L. star-alt star-alt star-alt star-alt star-alt

Accounting Manager, Omnia Media, Inc

"When I started at this company, the backbone of the business was built on QuickBooks online. It lacked the ability to upload mass data files (which we needed to onboard our vendors), data layers to manage aspects of the business, and project tools to manage sales campaigns."

7 years ago

Candida M. star-alt star-alt star-alt star-alt star-alt

"null"

7 years ago

Emily H. star-alt star-alt star-alt star-alt star-alt

Marketing Coordinator , Hinkle Hardscapes

"If you own a business, you NEED Quickbooks. It's user-friendly and capable of generating any reports you need to effectively grow your business."

7 years ago