Google 
1,875 reviews
4.9/5 average rating
Jeff Perkins
Curt Lang
"We had a 6 month check up and Jason was our tech . He was wonderful . Emptied the tub cleaned it and filled it . Added all necessary chemicals . Took the time to go over all chemicals with us and explained every chemical in detail . The water is crystal clear ! He went above and beyond was patient and polite . Also had the chemicals we were low on in his tru..." Read more
9 months ago
Google review
Eva Carlisle
"Very helpful and friendly staff. I highly recommend the Wellness Shop at Jacuzzi Barrie for all you hot tub needs!"
9 months ago
Google review
Ray Shelley
"We had an unbelievable experience ordering our Jacuzzi For Life spa from the Wellness Shop in Burlington. Matt's knowledge and service in the shop was exceptional as was his follow up pre and post delivery. The Hot Tub Movers on delivery day also provided outstanding service as did Calibre Electric on the installation. A great experience all around! Thanks..." Read more
9 months ago
Google review
Eileen Joyce Harvey
"Hi the Wellness Shop has a great service plan and their employees are always helpful and courteous."
9 months ago
Google review
stephan kewarth
"We purchased our Jacuzzi hot tub at the Wellness Shop in Barrie. Excellent product and excellent customer service. Knowledgeable staff, no pressure sales. We visited the shop several times before making our decision and were never pressured. We really appreciated that they have hot tubs in the store that you can try go in. That really helped us narrow d..." Read more
9 months ago
Google review
Christa Irvine
"So happy we decided to check out the wellness Shop in Whitby. Andre is Friendly and knowledgeable, willing to go the extra mile. We are extremely happy with our massage chair"
9 months ago
Google review
Frank Fehir
"Response to need for repair was very quick. Repairman Matthew was very knowledgeable and polite. Made repairs in great time. Took time to make suggestions on how to keep hot tub running for long time. Would highly recommend both Matthew and repair company"
9 months ago
Google review
Carey Abma
"Julie was fantastic! She was extremely attentive, got to know our family and our needs and matched us with the right product. She made us feel valued and we know that if we have any issues, we will be well taken care of by her and the wellness shop team. Can’t wait to start using our new spa!"
9 months ago
Google review
Daniel Carnat
"Great service, fair pricing, highly recommend."
9 months ago
Google review
Stephen Wickett
"We had a great experience at the Wellness Shop in Burlington. We feel we got a great Jacuzzi at a great price. Julie was very helpful. She was flexible regarding scheduling a visit with us and has been helpful since our purchase with her "spa school" and follow-up information through emails. The set-up and installation was very smooth and the Wellness Shop a..." Read more
9 months ago
Google review
Larry Headley
"Positively the best Hot Tube service in Barrie."
9 months ago
Google review
Jerry Curtis
"I had Chase from the Wellness Shop come in to do a repair on my hot tub. He was extremely professional and polite. He fixed my issue quickly and left the area clean and tidy. The entire process was excellent. From my initial contact to set up the appointment to the tech letting me know he was on his way and ETA. I really liked getting the service report via..." Read more
10 months ago
Google review
Ilda
"I recently purchased a Clearlight full spectrum sauna at the Wellness Shop. My husband and I did a lot of research prior to deciding on the Clearlight brand - it ticked all the boxes and more. An added bonus was that delivery and installation of electrical outlet and the sauna were covered in the price. The customer service at Wellness Shop (Mandi who sold u..." Read more
10 months ago
Google review
Jennifer Pereira
"We loved the service we got with the wellness shop and love our sauna!"
10 months ago
Google review
Driveway Guys
"Great, fast and friendly service for our spa. Highly recommend. Thanks again."
10 months ago
Google review
Bob Wellington
"Troy was the technician who came to replace the pressure switch in our J245. He arrived within the appointment window and gave us enough notice so we could be ready for him. He was able to complete the repair quickly and was very professional in explaining what the issue was so we could understand the problem and whether we could take steps to prevent simi..." Read more
10 months ago
Google review
Fred Roberts
"Barb was very professional and efficient. The delivery, and follow-up was smooth. Great product and process."
10 months ago
Google review
Rick Bryant
"Service man arrived on time; phoned to let me know when he was 1/2 hr away; dealt with issue in 15mins; got hot tub working and ordered a replacement part for future install"
10 months ago
Google review
adam knight
"Recently purchased a clear light sanctuary 1 sauna from the wellness shop. Dealing with JENNIFER GAETANO I had a great experience. Really knew the produce and gave me a great price. Would definitely recommend Jennifer and the wellness shop to anyone."
10 months ago
Google review
Karen C
"Stuart was a great help in assisting us to make our sauna purchase. He provided us with the information we needed to make an informed decision, made the process easy and was even there to help us with questions after installation. Amazing service! Thank you Stuart :)"
10 months ago
Google review
Daniel Elliott
"First Class Service. We worked with Jen and recently bought J385. The team was great every step of the way. The fact they provide electrician and even managed delivery including craning it over my house was a huge value add and stress relief. Jen spent over an hour with me reviewing water quality management. Very professional company."
10 months ago
Google review
Adam St Denis
"My experience buying a hot tub was pressure free Christian was easy to talk to fast at responding to questions. The Hot Tub Movers also were quick friendly and easy to deal with. Would highly recommend if interested in a hot tub"
10 months ago
Google review
Sean Griffin (themusicalchef)
"I appreciate the professionalism of this company. When I order a repair I appreciate the ability to add notes and other information to the job order after I have initially put it in. The service technician showed up the next day which was great because a fuse had blown in the circuit board of my Jaccuzi and it was going down to minus 20!"
10 months ago
Google review
Melanie Budicky
"we were thrilled with the service that we were provided through the purchase installation and set up of our hot tub. We are new to the hot tub world, so had very little insight on what we wanted to buy. The staff helped us look at different options that suited our needs and help us pick the right hot tub for us starting out. The delivery and initial set up..." Read more
10 months ago
Google review
"Great, kind, knowledgeable service."
9 months ago