Jacuzzi Ontario Reviews & Testimonials

4.9 (1,567)

Google Reviews: 1,567


5
94%
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99% of Google users would recommend Jacuzzi Ontario

  1,567 reviews
  4.9/5 average rating

Curtis Williamson

Curtis Williamson star-alt star-alt star-alt star-alt star-alt

"The hot tub is fantastic, and so was the service. From the introduction, through the sale and even after the instal, Mike at Jacuzzi has been very helpful. Would recomend anyone looking for a tub to go to him."

10 years ago

Google review

Mike Smith

Mike Smith star-alt star-alt star-alt star-alt star-alt

"Great customer Service, if we need help anytime Michael is a phone call away, love our new jacuzzi hot tub.... M. SMTH"

10 years ago

Google review

craig harper

craig harper star-alt star-alt star-alt star-alt star-alt

"My wife and I have had a great experience purchasing a hot tub at Whitby Jacuzzi. The customer service is top notch, Mike Kitchen has been amazing to work with. It was a pleasure to learn about Jacuzzi tubs in the beautiful showroom and very refreshing to shop in an atmosphere absent of negative sales tactics. We have purchased a hot tub as therapeutic suppo..." Read more

10 years ago

Google review

Mark Fisher

Mark Fisher star-alt star-alt star-alt star-alt star-alt

"Websites often say stick to the name-brand hot tubs, and nothing is more name-brand than Jacuzzi. Great service from the Whitby location, who made it easy to pick out the right model and the right features. The support continues after delivery, Michael and his staff are always there to answer every question or concern."

10 years ago

Google review

Adam Lingenfelter

Adam Lingenfelter star-alt star-alt star-alt star-alt star-alt

"My wife and I are extremely impressed with our experience working with Mike at Jacuzzi Whitby. After visiting several other stores who claim to sell hot tubs, we were finding that so few people knew anything about the products they were selling, and we were beginning to become discouraged about the prospect of making an informed decision about such an impor..." Read more

10 years ago

Google review

Kevin Kirkpatrick

Kevin Kirkpatrick star-alt star-alt star-alt star-alt star-alt

"Mike Kitchen at the Whitby Jacuzzi location has been amazing. He has worked with us every step of the way to get us the best hot tub in our budget and ensure we were enjoying it post delivery. If you are looking for a quality product and amazing customer service Mike and the team in Whitby are the best!"

10 years ago

Google review

Melissa Rew

Melissa Rew star-alt star-alt star-alt star-alt star-alt

"We recently purchased our first hot tub from this location and were extremely happy with our experience! The staff member, Michael, was very knowledgeable. He was able to answer all of our questions and more. We had done some research and were impressed that all of our concerns were addressed and erased. It made our decision to purchase a Jacuzzi easy. M..." Read more

10 years ago

Google review

Scott Collins

Scott Collins star-alt star-alt star-alt star-alt star-alt

"EDIT October 2013: I had to make a second call for service for my hot tub. The service was even better than the first time. Michelle is always quick and polite to answer calls or emails, and the service techs were very knowledgable, polite and professional. I would def. use them again! Changed from 4 to 5 star. I purchased a clear-ray system for my Catalin..." Read more

11 years ago

Google review

Cory Ching

Cory Ching star-alt star-alt star-alt star-alt star-alt

"We had purchased a Jacuzzi hot tub from the Wellness Shop 11 years ago. It has worked very well but is getting to the age where some repairs are needed. We booked a service technician for an inspection and to repair the air control in a corner seat. The technician came on time and was very knowledgeable with some good recommendations for maintaining the h..." Read more

11 years ago

Google review

D Dubois

D Dubois star-alt star-alt star-alt star-alt star-alt

"Just a short note to say how much we appreciated Jacuzzi Hot Tubs staff and equipment. The hot tub we ordered and had delivered is fantastic. What a great way to massage away the days pains and relax with the family. Even though we have a pool, it's always nice to end up in the hot tub anytime during the day. The staff at JHTs were professional and knowl..." Read more

11 years ago

Google review

Jory Vernon

Jory Vernon star-alt star-alt star-alt star-alt star-alt

"My experience with my Jacuzzi has been practically life-changing. I was a bit reluctant to go in during the winter but decided one day to take the plunge. Just being in the hot tub with freezing air all around me was so exhilarating and relaxing. In fact, the colder it was outside the better it was inside the tub! I have been sleeping much better, using my b..." Read more

12 years ago

Google review

Gary Goodenough

Gary Goodenough star-alt star-alt star-alt star-alt star-alt

"I didn't have to wait very long for a real person to answer my call. I was surprised by how efficient the customer service person was. My information was at her fingertips. The service call was scheduled sooner than I expected. The repair person was very personable and professional. The problem was complex but the repair was made quickly with the assistance..." Read more

12 years ago

Google review

Wayne Belkosky

Wayne Belkosky star-alt star-alt star-alt star-alt star-alt

"We couldn't be more pleased with the Jacuzzi we purchased from Alain at the Vaughan location. Our home has a lot of stairs up from the street and was a tricky install but they were able to do so quickly and with minimal hassle. The tub itself has worked beautifully from the beginning, with a couple of minor issues that were handled personally and quickly b..." Read more

12 years ago

Google review

gary krevenky

gary krevenky star-alt star-alt star-alt star-alt star-alt

"Bought a Jacuzzi J-415 at the careport home and garden show, Michael Kitchen of Jacuzzi was very helpful in explaining all the features of the hot tub and helped us make the right purchase. My wife and I are very pleased with the delivery and setup and have been enjoying the benefits of the therapeutic jets. Much better hot tub than our previous one, I would..." Read more

12 years ago

Google review

Rick Jaborek

Rick Jaborek star-alt star-alt star-alt star-alt star-alt

"We needed to replace an old hot tub and looked and researched various brands. We walked into Jacuzzi Burlington and fell in love with the J480. They managed to work out a reasonable price and, despite the challenges our back yard and deck presented, they made it easy to arrange the install. The tub heated up quick and before long we were enjoying a beauti..." Read more

12 years ago

Google review

Jerry Wenger

Jerry Wenger star-alt star-alt star-alt star-alt star-alt

"WOW! Impressed yet again! I bought my Jacuzzi Hot Tub at another location (Ancaster). I was visiting my in laws last week in Kitchener. I took them to the local Jacuzzi Hot Tub store in Kitchener to show them what I bought as they were interested in buying their own hot tub. As I didn't buy my personal tub in Kitchener, I wasn't sure what type of service to..." Read more

12 years ago

Google review

K Hoover

K Hoover star-alt star-alt star-alt star-alt star-alt

"Repaired our hot tub fast and reliably. Cost for the new pump was competitive with the best price I could find on the internet and I'm back in my hot tub...big smile from me and thank you for the affordable and prompt service."

12 years ago

Google review