Jacuzzi Ontario Reviews & Testimonials

4.9 (1,567)

Google Reviews: 1,567


5
94%
4
5%
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99% of Google users would recommend Jacuzzi Ontario

  1,567 reviews
  4.9/5 average rating

Doug Payne

Doug Payne star-alt star-alt star-alt star-alt star-alt

"We are very happy with our hot tub purchase from Jacuzzi London. Seemless delivery and set up. The staff (Mike Boyle) very knowledgeable on the product and great customer service. Highly recommend purchasing from them as everything is looked after for you"

2 years ago

Google review

Neil Cameron

Neil Cameron star-alt star-alt star-alt star-alt star-alt

"Great experience right from in the show room up to delivery, install and set up. Very helpful and excellent product"

2 years ago

Google review

Frank Melo

Frank Melo star-alt star-alt star-alt star-alt star-alt

"I was very impressed with the quality of service from the start to the end with the product and staff"

2 years ago

Google review

Marion Hogg

Marion Hogg star-alt star-alt star-alt star-alt star-alt

"We love our gazebo with large skylight to see the stars and snowfall in winter. Lovely blinds on sides for privacy and or sun shining throughout."

2 years ago

Google review

Brian Empey

Brian Empey star-alt star-alt star-alt star-alt star-alt

"Got our new jacuzzi hot tub Friday. The service from Melanie was awesome and the deliver process was super easy. They personally come and teach you how to use it and treat the water. Would recommend jacuzzi to anyone. Thanks!"

2 years ago

Google review

Adam Bendig

Adam Bendig star-alt star-alt star-alt star-alt star-alt

"Amazing team to work with all around. Very knowledgeable and the hot tub install went flawlessly. I should mention our hot tub location was a big challenge, but they had their delivery team install it at our cottage, coordinated the electrician, and made sure to follow up before, during and after the install. Great prices overall and the customer service was..." Read more

2 years ago

Google review

Joe Piccone

Joe Piccone star-alt star-alt star-alt star-alt star-alt

"Love my hot tub! Thanks Alaina for making the process so easy!! Super knowledgeable and supportive. Delivery team was fantastic and had everything ready incredibly quick Thanks again!"

2 years ago

Google review

Sara Mccready

Sara Mccready star-alt star-alt star-alt star-alt star-alt

"Great hot tub! Staff was very knowledgeable and delivery went smooth"

2 years ago

Google review

Dan P

Dan P star-alt star-alt star-alt star-alt star-alt

"Amazing experience dealing with the wellness shop at Jacuzzi London from start to finish. They delivered on every promise from delivery, set up and installation. Freddy was an absolute pleasure to deal with, the customer service was top notch and the main reason we chose to shop there! We are beyond happy with our J335 tub and Sedona Gazebo we purchased t..." Read more

2 years ago

Google review

Manraj Bains

Manraj Bains star-alt star-alt star-alt star-alt star-alt

"Awesome product coupled with great customer service. We are so happy with our choice of Swim Spa from jacuzzi."

2 years ago

Google review

Francesco Stiso

Francesco Stiso star-alt star-alt star-alt star-alt star-alt

"Love my new hot tub and looking forward to using it for many years to come. Great service and excellent product"

2 years ago

Google review

Dana Benson

Dana Benson star-alt star-alt star-alt star-alt star-alt

"Our Jacuzzi sales rep was very supportive and accommodating as we worked through several unexpected challenges pre-delivery. We are now very happy to have our SwimLife swim spa installed and are looking forward to many years of family fun!"

2 years ago

Google review

Matthew G

Matthew G star-alt star-alt star-alt star-alt star-alt

"Mike is a wonderful staff member and a wonderful person overall. I was thrilled with his high level of service. Thank you."

2 years ago

Google review

Timothy Livingstone

Timothy Livingstone star-alt star-alt star-alt star-alt star-alt

"I had no idea what I needed or wanted. Jacuzzi Kitchener and Brendon were amazing. They had all the answers and fast service. The most impressive part of the whole purchase experience was the organization and accuracy of the purchase to time of setup and the first time we got to enjoy our tube. Highly recommend stopping in and getting the full experience."

2 years ago

Google review

Shash Anand

Shash Anand star-alt star-alt star-alt star-alt star-alt

"Very happy with our Jacuzzi! The installation team were phenomenal and gave us some great advice on maintenance and future purchases. The quality of the jets are great and the hot tub looks awesome!"

2 years ago

Google review

David Barreto

David Barreto star-alt star-alt star-alt star-alt star-alt

"Great team, started with an inquiry while shopping around, but left with so much knowledge, and they helped us understand and balance what we were paying for and features that competitors may or not have. With a good selection for different budgets and customer service A+ wow factor, we ended up buying a hot tub with ease that the support/knowledge is there..." Read more

2 years ago

Google review

Jacqueline Au

Jacqueline Au star-alt star-alt star-alt star-alt star-alt

"Excellent experience with the purchase of my first hot tub! I recommend to anyone who is purchasing the hot tub for the first. Jennifer in sales was doing a great job explaining and helping us choose our hot tub. Very good service from her. They even have a spa school to teach you how to care and maintain it in the future. The jets and quality of the Jacuzz..." Read more

2 years ago

Google review

Terry Brideau

Terry Brideau star-alt star-alt star-alt star-alt star-alt

"Michael is awesome, great guy super helpful! There was to staff when I went in both very helpful. Definitely will deal with these guys again!"

2 years ago

Google review

Chris Gavin

Chris Gavin star-alt star-alt star-alt star-alt star-alt

"Very professional service with attention to customer satisfaction."

2 years ago

Google review

Matthew

Matthew star-alt star-alt star-alt star-alt star-alt

"Service technician demonstrated strong customer service skills and knowledge. Highly recommend for all hot tub service needs!"

2 years ago

Google review

SCOTT MACKINNON

SCOTT MACKINNON star-alt star-alt star-alt star-alt star-alt

"We love the jacuzzi we purchased. The quality is excellent, and the tub looks beautiful. All the people we had dealings with were professional, and extremely nice. From the salesperson, to the electricians, to the delivery people who dropped off, and installed the tub."

2 years ago

Google review

Michael Theodoulou

Michael Theodoulou star-alt star-alt star-alt star-alt star-alt

"Excellent experience all around. On time delivery, installation and hook up of our hot tub. We were using it within 4 hours !"

2 years ago

Google review

Ryan Johnson

Ryan Johnson star-alt star-alt star-alt star-alt star-alt

"Appreciate the easy of my purchase. Was easy to get to, easy to gather information and understand, easy to contact at any time about anything, easy delivery and set up process. It was simply easy! Mike, I appreciate you making every step easy."

2 years ago

Google review

bigbumper4u

bigbumper4u star-alt star-alt star-alt star-alt star-alt

"I had a great experience, the sales Rep Melanie was very informative and walked me through the process."

2 years ago

Google review

Ashley Northey

Ashley Northey star-alt star-alt star-alt star-alt star-alt

"I've had the most amazing experience with this company! From customer service to knowledge on the hot tubs and swim spas, everything was perfect! Alaina was very helpful and made the experience so enjoyable! Could not recommend more!"

2 years ago

Google review