Google 
1,875 reviews
4.9/5 average rating
Nicole Kwik
Strongman Ryan Malin
"Thank you so much to Jennifer at Wellness Shop! I wanted the perfect spa for my vacation rental. My Jacuzzi 400 does more I could have hoped for! Not being from the area Jennifer help with recommendations for the best people to help with creating my backyard oasis! I fully anticipate seeing a huge return with my spa completing rental! Thank you"
7 months ago
Google review
M Kilkenny
"Fantastic service appointment with Jamie and Wellness Shop. He was quick and informative through out the diagnosis. He even reached out to pull our appointment ahead more than a week which really helped us out."
7 months ago
Google review
Andrew Buligan
"I had purchased my hot tub back in November of 2024. Zack and their team were great when we were selecting a tub. I never felt pressured through the process, and was given the information necessary to make an informed decision. I would recommend this shop to any body in the market for a hot tub, great pricing, service and knowledgeable staff."
7 months ago
Google review
Armin Pohl
"Great Customer Service !!!. Matt answered all of our questions and made us at ease and confident on our new hot tub purchase."
7 months ago
Google review
Brenda Johnson
"We just purchased our hot tub and are extremely pleased with the product and the service Wellness Shop provided to us. Brendan spent the time with us to make sure we got the right product with in our budget. Thank you for the great service"
7 months ago
Google review
greg branscombe
"I recently ordered a new cover from jacuzzi. Jamie helped me make the right selection and kept me up to date as far as when to expect delivery. He was kind enough to give me some pointers on how to remove my old cover and instal the new one outside of business hours. Thanks again Jamie!"
7 months ago
Google review
heather azran
"I’ve had a few service visits- amazing staff so knowledgeable and friendly. I order all our spa products from them as well."
7 months ago
Google review
Craig Brown
"Great service. Ryan explained what needed to be done and why, and other aspects of preventative maintenance."
7 months ago
Google review
Darren
"Great service and friendly tech! Highly recommend. The tech answered all my questions and offered suggestions on keeping my hot tub in good working condition."
7 months ago
Google review
Bernie Collins
"i am extremely happy with my sauna and overall service. i would recommend the wellness shop to anyone looking to improve their life. saunas are truly a game changer."
7 months ago
Google review
Tracy Micks
"Excellent service as always, very knowledgeable and friendly!"
7 months ago
Google review
phil steadman
"Andrew was fantastic in communicating with us and helping us ensure our tub is running to its full potential - Thanks again"
7 months ago
Google review
Paul J Collins
"Maintenance and new cover installation seamless and perfectly executed. Highly recommend regular scheduled maintenance. Hot tub running like new."
7 months ago
Google review
Zach Goodbaum
"Absolutely amazing experience at the wellness shop! From the moment we walked in, the staff was welcoming and knowledgeable, and the selection of jacuzzis was top-notch. But what truly made the experience exceptional was the incredible service we received from Andre. Andre went above and beyond to help us find the perfect jacuzzi. He was patient, attentive,..." Read more
8 months ago
Google review
Nick Lavcanski
"We purchased our first hot tub the rough the wellness shop. The purchase, sales support, install and aftercare has been wonderful and very informative."
8 months ago
Google review
Ted Howe
"The service tech (Eric) was very knowledgeable and thorough and great to deal with. His work was excellent and he informed us of each step and issue. However, the service appointment was 3 weeks after we requested a service appointment. Having to wait 3 weeks to get service is unacceptable."
8 months ago
Google review
Janice Clark
"Daniel came & cleaned & filled the tub. He did a great job."
8 months ago
Google review
Ted Schirk
"Very disappointed in service response time. Circulation pump died and shut down tub heat, and is leaking, unit is in warranty. Still below 0 nights here. Repair appointment is 1 month out so i spent hours escalating and got it down to 2 weeks. Premium product at premium price with substandard service. I can not recommend Wellness shop. Update: Greg the tec..." Read more
8 months ago
Google review
Jeff Carruthers
"The Wellness Shop was prompt with my online request, and confirmed a time asap. My technician, Jamie Young, was courteous, well trained, and a pleasure to deal with. This is my second time requesting service and both experiences have been positive!"
8 months ago
Google review
Ric Burlie
"Service was great!"
8 months ago
Google review
SuZanne Kirsht
"Beyond brilliant service, Matt was exceptional and went above and beyond to help us find a new hot tub to place our 25+ year one. From inquiring to delivery and even after with the a few questions here and there. Their website is fantastic and user friendly to re-order supplies and easy delivery right to the house. Thank you again for completing out oasis..." Read more
8 months ago
Google review
Manish Gosrani
"Matt was exceptionally helpful in making sure we got the right product. He helped from deciding which Jacuzzi, to visiting our property to assess fittings to follow up service. We’ve now had our jacuzzi for 6 months. Highly recommend this company and Matt to help you."
8 months ago
Google review
Trina Clayton
"We purchased a hot tub from Michael. Great service, timely install, came with electrical hook up which saved us minimally 1000$. The wellness shop was able to answer all our questions and get us into a hot tub all in less than a week. Wouldn't hesitate to use them."
8 months ago
Google review
marsha sheppard
"My last service agent was great . Everything went well and my issue was resolved..highly recommend jacuzzi London."
8 months ago
Google review
"We just recently purchased our hot tub at wellness spa in Barrie We are working with Christian whom is a very detailed and knowledgeable person When our hot tub was delivered, we realized there was a small leak so we contacted Christian who (we didn’t know) was on vacation. That didn’t matter - he had our issue out to the tech team who came out the next day...." Read more
7 months ago