Google 
1,327 reviews
4.9/5 average rating
Nicole McLaughlin
jim hastings
"Where to start.........after several months...months...months or shopping and searching for a Hot Tub and speaking with many experts in there field and getting lots of great knowledge from all.I was torn at the fact of spending 14000.00 for a hot tub and then I found Hot Tub Liquidators in Hamilton and went on in and spoke with Mark Levine and I straight ou..." Read more
9 years ago
Google review
Deb Martelle
"Sales staff was attentive and helpful!"
9 years ago
Google review
Kyra Gilson
"I am 13 and went to many stores around the city with my father looking for a hot tub. We wanted one that you could just plug in and not have to rewire. Selwyn at Jacuzzi was by far the most knowledgeable and helpful person we met. He gave us some great general advice on questions to ask as we looked around, including making sure you sit in the tubs to feel t..." Read more
9 years ago
Google review
Lynne Hope-Jones
"We were greeted very warmly and didn't intend to buy a hot tub that day, but after we saw the models and how they used less chemicals due to the UV bulb, we were very impressed. Once we sat down with George and saw the huge discounts and all of the free accessories that were given, we put down our deposit and left the store feeling very satisfied that we we..." Read more
9 years ago
Google review
Dr. Michelle Campbell
"Awesome hot tubs! We love sitting in our tub on almost a daily basis. Such a dream come true for us to have one now :) Thank you for everything, George, in helping us choose the right tub for us."
9 years ago
Google review
Steve Knight
"Thank you to George and the Jacuzzi team for our awesome new Hot Tub – it’s far better than we ever imagined! The installation team was absolutely brilliant, providing the clearest chemical maintenance instructions - our highest commendations to such an efficient and professional team!! Steve & Dot Knight"
9 years ago
Google review
Karen Decker
"Great selection and had everything I needed for water change and filter replacement. Chris Decker"
9 years ago
Google review
OLDog 14
"We bought a hot tub from Jacuzzi London and we are very happy with the Jacuzzi brand. We loved what the hot tubs had to offer and we have enjoyed our hot tub everyday since we have bought it. I would like to say that the set up and delivery of the hot tub was amazing. I really want to give a mention to Sean and George who came to deliver the hot tub they..." Read more
9 years ago
Google review
Jacob Katz
"Great Tubs and Service."
9 years ago
Google review
Sue Coats
"My husband and I visited Jacuzzi Hot Tubs on the weekend they opened in London. We met amazing, knowledgeable people and ended up buying our hot tub from Melanie. She took the time to answer all of our questions and made sure that we were comfortable with our purchase. She was professional with a great sense of humour. She showed up the next day to do the..." Read more
9 years ago
Google review
Shawn Van Daele
"Seemless purchase from beginning to end! George was incredibly helpful and prompt and I'd recommend them to anyone! I'm a very "connected" person, so being able to complete most of the purchase online was super convenient (plus we don't live in London so it made it even easier!) Delivery was on time, the delivery/installation team were friendly, prompt and..." Read more
9 years ago
Google review
Robert Scheuermann
"Mike and the gang were great! Easy buying experience - we love our Jacuzzi. Robert"
9 years ago
Google review
Hilde Heger
"We were drawn in by the Grand Opening ads and were very happy with the help we received. There were no high pressure sale pitches. We ended up finding the hot tub that fit our needs and have been using it non-stop since installation;.I've had one cloudy water issue and the staff here resolved it for me without any issues. I would highly recommend this Jacuzz..." Read more
9 years ago
Google review
Georgie Oakes
"MIke at Jacuzzi Hot Tubs London was very helpful with all our needs. We were able to get our tub for our "stay-cation". Thanks for the great deal and wonderful service. Recommend Jacuzzi as the hot tub for you!"
9 years ago
Google review
Mark Dovidio
"If you are looking for a great addition to your backyard this is the place to go! Hands down best customer service and best product in town! I have suffered from back pain for the last year and wake up every morning stiff as a board. I'm very happy to say today is the very first time in 1 year that I have woke up feeling more refreshed and pain free. Thank y..." Read more
9 years ago
Google review
Marybeth Kigar
"I recently purchased a Jacuzzi Hot Tub and it was a great investment. The service at the Guelph Line location is fantastic. They installed the Hot Tub and connected with the electrical company quickly and efficiently, and they have checked up on me and my purchase to make sure all is going well. They were very knowledgeable and answered all my questions pati..." Read more
9 years ago
Google review
Nicole Secord
"Our experience purchasing a Jacuzzi hot tub from the London location has been a wonderful experience. Mike, the salesman, has been an amazing support throughout the process. From the moment we walked into the Jacuzzi showroom we knew that we would be looked after. Everyone involved in the purchase of our hot tub: from sales - electrical-to installation have..." Read more
9 years ago
Google review
Rita Nicholson
"We purchased our first hot-tub from Jacuzzi Hot Tubs London! I would highly recommend them. They were professional from the word go. Mike and his sales team, along with the delivery guys, provided above average service. Every step of the way was seamless, the way it should be. They also recommended an electrician (Calibre) who also exceeded our expectat..." Read more
9 years ago
Google review
Jorge Branca
"We bought our jacuzzi "Aquafit Sport" at the Burlington Branch. Michael Kitchen was the salesperson who informed us thoroughly about the process of buying a swim spa, its functioning and different prices. We had already visited other stores but it was Michael's demeanor and knowledge that made the difference and the reason why we decided to buy our swim spa..." Read more
9 years ago
Google review
Mark Lade
"Wonderful experience. My wife and I arrived on a Saturday afternoon to do some exploratory research on hot tubs. Michael was very knowledgeable and walked us through all of the things we needed to know to make an informed decision. after just one evenings' thought, we purchased a J-480. the crew at the store took care of everything prior and during the d..." Read more
9 years ago
Google review
Helen LeBlanc
"My parents and I came into the Jacuzzi London store last weekend looking for a hot tub. We've wanted a really good quality tub for many years and as my sister and I are getting older, my parents decided it was time for them to take the plunge. Michael worked with us and was so hospitable. He listened carefully and found a tub that met all our needs. We ended..." Read more
9 years ago
Google review
Shawna McNicol
"My husband and I recently purchased a new hot tub from Jacuzzi in Burlington. Our sales rep, Jonathon was very helpful and personable. He provided us with all the information we needed and willingly answered our never-ending questions. He was also easy to contact via phone or email. He made arrangements to remove and pick up our old tub to allow us time to..." Read more
9 years ago
Google review
Connie Lisle
"The staff are knowledgable and very friendly with absolutely no pressure put on you. I would advise anyone that is interested in a hot tub to go see Michael and his staff you will not be disappointed!"
9 years ago
Google review
Conor Megan
"My husband and I recently purchased a new hot tub from Jacuzzi. Mike was very helpful and personable. There was a nice balance between letting us check things out on our own and being there when we needed information. He was also easy to contact via phone or email. We are awaiting the arrival of our new tub any day now! Can update more once we have the t..." Read more
9 years ago
Google review
"Great staff, eager to answer all my questions. When looking at their tubs my wife and I did not feel pressure to buy one so for that I would recommend going there to see what they have. It did take longer than anticipated for my tub to arrive but overall it was a good experience. We did have a service call after 2 weeks of having the tub and they came in pro..." Read more
9 years ago