Google 
1,567 reviews
4.9/5 average rating
Audrey Gud
Bev Smith
"We have used Wellness Spa and their Fix My Hot Tub service four or five times over the last couple of years, both to repair and winterize an aging hot tub. They provide good, professional and knowledgeable service, and the staff and technicians are very friendly. I found the website a bit hard to navigate at first because you need two separate accounts, one..." Read more
7 months ago
Google review
Peter Anderson
"Our experience with The Wellness Shop was first class throughout. This started with our initial call with Barb, who took the time to really understand what we were looking for and recommend a great solution. The delivery service was right on time, thorough and made sure we were happy with the placement of the tub before they left. “Spa School” was amazing,..." Read more
7 months ago
Google review
Mike Lamontagne
"Service technicians were polite, courteous and very professional!"
8 months ago
Google review
John Bowers
"Just had our swim spa delivered yesterday can’t say enough about the entire process. Delivery was great but a big shout out to Alissa, she walked us through everything. We wouldn’t have made this purchase without her!"
8 months ago
Google review
Jordan Brick
"Great experience from beginning to end. The staff is professional and not pushy. I could reach them quickly with all my questions throughout the process. I love my new tub!"
8 months ago
Google review
Jason Bird
"We had a great experience with Zack and the team at Jacuzzi / Wellness Shop. Very knowledgeable on the products and really took the time to find us the right hot tub for our needs and space. Delivery and install was a breeze and we had the unit up and running on the same day as delivery. We had many choices for hot tubs but the service and the quality of p..." Read more
8 months ago
Google review
David Bishop
"My wife and I went to 5 different places to look for a hot tub. Our experience here was nothing but positive. Mitch was transparent and helpful in answering all our questions and answering questions we didn't even know to ask. His responsiveness and level of service were top notch. Will definitely return."
8 months ago
Google review
Daniela Cerqua
"Fast service"
8 months ago
Google review
Frank Capo
"Very knowledgeable and courteous and on time thank you for your service!!"
8 months ago
Google review
Desaray M
"Great service! Quick and easy delivery + installation. Overall very happy with our swim spa!"
8 months ago
Google review
M. Isabel G
"Excellent service and very knowledgeable technician. He was able to get our jacuzzi up and running within minutes, and the whole process was smooth. I highly recommend this company."
8 months ago
Google review
domilya Group
"Amazing service, love our hot tub, and the service team, especially Jaime and Matt and Andrew Houstan. The Team has been nothing but a pleasure to deal with. Thank you for the support and assistance. Always"
8 months ago
Google review
Dan Bruton
"Recently bought a 2019 jacuzzi from Mike in London location. Great service and extremely helpful with the whole process. Quick, professional delivery. Hot tub is in mint condition and everything works exactly as it should. Highly recommend checking wellness shop out."
8 months ago
Google review
Chris Zacharias
"Absolutely love our hot tub from wellness spa. Powerful well placed jets. Incredibly knowledgeable sales staff with a no pressure approach. Felt great buying from Wellness spa and would recommend anyone to check them out for any spa or other products. Talk to Mike, you'll be glad you did!"
8 months ago
Google review
Bernard Cresencia
"We purchased twice already from the Wellness Shop. Both times Alissa made sure I had each and every one of my questions answered, and she went to great lengths to make sure we ended up with the model that fit our needs and our budget. After delivery, she made sure any concerns were looked after promptly and to our satisfaction. If we ever find ourselves look..." Read more
8 months ago
Google review
Nicole Butt
"Amazing service from purchase to delivery. Our sales associate Freddy was very kind and helpful with our many questions!! I would recommend to anyone!"
8 months ago
Google review
Michael Chernick
"From the moment we stepped into the store, we were greeted with incredible attention and outstanding service by Jennifer Gaetano. The delivery and setup of our hot tub were seamless, and the after-sales service has been impeccable. We are absolutely thrilled with our hot tub and highly recommend this store to anyone in search of exceptional products and ser..." Read more
8 months ago
Google review
Chelsea Hsieh
"I had a great experience with the wellness shop. Christian was super responsive to my questions and supported me through the initial step up of my new hot tub. Delivery was seamless and quick! Amazing customer service all around."
8 months ago
Google review
Dani
"Highly recommend! Jay was very thorough in maintaining and setting up my hot tub. He went above and beyond to explain everything he was doing as well as show me best practices to use and maintain my hot tub for years to come. Will definitely call again in the future. Thanks!"
8 months ago
Google review
Anthony T
"Recently purchased a J-245 from Wellness Shop, Jordan in sales was very helpful in finding the model right for us. From Jordan to the Wellness Shop provided delivery & electrician the experience was great. We love the J-245 so far and wouldn't hesitate returning to the Wellness Shop in Barrie."
8 months ago
Google review
Kevin Hall
"The service tech was knowledgeable, efficient and friendly. Getting my hot tub back up and running was quick and easy!"
8 months ago
Google review
Al Stairs
"The team has given me great support so far, their staff is very knowledgeable, friendly, and willing to help."
8 months ago
Google review
Gary Gentile
"The Jacuzzi service man was very professional and repairs were completed in a timely fashion. He is a very knowledgeable person and experienced is timely problem solving."
8 months ago
Google review
Brian O'Hara
"Mike at the Wellness Shop was fantastic. He is very knowledgeable and was not pushy like sales reps at other hot tub stores. The delivery and installation was quick and easy. Everyone was super professional."
8 months ago
Google review
"We are customers of Jacuzzi Vaughan for more then ten years and are very happy with the service and people working there. Long was our technician this year and he did a good job for opening our spa. He came on time, was very polite and knowledgeable, helped with some supplies so we can say thank you for his job."
7 months ago