Google 
1,275 reviews
4.9/5 average rating
Tony Medina
Iqbal and Sabira Jaffer
"Wonderful buying experience. Knowledgeable salesperson who isn’t pushy and is pleasant to deal with. Lots of selection. Lots of options and price points. Clear understanding of the process and of installation and setup. And lastly, a quality product with a long tradition of being excellent. Seriously, what else could you ask for?"
2 years ago
Google review
Hossein Ganjavi
"I bought my hot tub from there. All staff were friendly and welcome, specifically Jenn. She was very knowledgeable and she knows how to guide customer to select the best choice. She was very organized and followed up everything from start to end. I highly recommend them."
2 years ago
Google review
Hossein Shakiba
"Customer support was excellent and timely. In particular, Jennifer was very helpful, responsive, and friendly."
2 years ago
Google review
Jamie Beattie
"WONDERFUL EXPERIENCE We were referred to Julie P by a good buddy and let me tell you, it was a great experience from the moment we walked in the door, this all happened on Oct 3rd 2021, so we bought a hot tub. Hot tub was to be delivered mid December, weekly updates confirmed that. Out of nowhere we got an email saying our tub would be delivered on November..." Read more
3 years ago
Google review
DaanIsh Emerson
"Excellent Product, Excellent Sales experience, and excellent customer service."
3 years ago
Google review
David Poirier
"The service by Jacuzzi Barrie from the first phone call was terrific. Due to high demand, the wait for the hot tub was months long, but Stuart was there to update and provide excellent service and support through the whole process. The installers and electricians were first rate, polite, efficient and friendly. I would definitely recommend Jacuzzi Barrie and..." Read more
3 years ago
Google review
Chris Adams
"Overall, great experience purchasing our first Hot Tub at Jacuzzi Burlington. Melanie was always available, when we had any questions. We strongly recommend this location."
3 years ago
Google review
Don Proshetsky
"Love the hot tub (J-345). So much better than a pool IMHO. This particular model has great jets and the foot jets are especially great as I sometimes suffer from sore feet. My only negative comment is that the control panel should be better lit as it's difficult to view at night. Here's a picture of our backyard and J-345"
3 years ago
Google review
Allan Connery
"Very helpful, knowledgeable and friendly staff... but the real stars are the lovely hot tubs! Great selection of models to see in store."
3 years ago
Google review
Natalya M
"I have dealt with Jacuzzi Vaughan and purchased J335 tub. The service is exceptional! Jennifer Gaetano is an amazing Jacuzzi Expert! When I visited the store she took the time to go through a discovery with me to understand exactly what I was looking for. Jennifer knew which model I would be happiest with and was extremely patient with me trying to fit the p..." Read more
3 years ago
Google review
Dan Janisse
"If you do any homework on buying a hot tub, you will end up buying from Jacuzzi Burlington. They are the best hot tubs, and the best to deal with. Very professional from shopping to install."
3 years ago
Google review
Steve Groat
"We purchased our spa from Liz and it was a great experience. Liz was very knowledgeable and walked us through the various tubs and different features which made our decision to purchase very easy. Liz has followed up with us regarding our delivery to make sure it went well and also explained the fill procedure and initial chemical start up. Would recomm..." Read more
3 years ago
Google review
Taz Man
"Great service.... Jake is the man. Can't wait for my new tub!!!!!!!"
3 years ago
Google review
Dr. Ali Namavarian
"Jennifer Gaetano & Jennifer Tom both provided exceptional customer service. From the time I called in, the sales process, delivery, set up and the spa school, the Jenn's made me feel very comfortable and confident with my purchase. Best service I've had in years. Thanks so much for the phenomenal service. I highly recommend contacting the Jenn's!!! I've been..." Read more
3 years ago
Google review
Kevin McCulloch
"Julie was amazing"
3 years ago
Google review
Catherine Federchuk
"Amazing service and amazing staff, helpful and kind from purchasing a hot tub to delivery! Highly recommend to anyone buying a hot tub!"
3 years ago
Google review
tony maulucci
"Michael Boyle was extremely knowledgeable and helpful with us every step of the way in purchasing our hot tub. We loved the weekly status updates and his quick responses and helpful answers to any of our questions. We LOVE our Jacuzzi!!!"
3 years ago
Google review
Adriana Gomez
"We have an overall great experience while purchasing our first Hot Tub at Jacuzzi Burlington. From the time we called in the store, guidance, purchase and after-sale customer service by Julie Poplawski-Mitchel; followed by a very respectful delivery and electrical teams. You just need to be ready to enjoy your hot tub. We strongly recommend this location. As..." Read more
3 years ago
Google review
missjuliej1
"Great service!!!"
3 years ago
Google review
Christine Nadarajah
"Jenny is great and really knows her stuff. Definitely see her if you need a hot tub, swim spa or sauna"
3 years ago
Google review
L Robertshaw
"Hands down one of the best stores to buy a Jacuzzi tub! My hubby and I have been all over looking for the past 2 years. In the Burlington Jacuzzi, (by chance after having a horrible experience in ancaster jacuzzi) there was this fabulous women named Julie, that had the most brilliant idea to get my husband in a tub! Not once in 2 years at all the other shops..." Read more
3 years ago
Google review
Becky Purdie
"Great customer service! Melanie and Rob were fantastic, very helpful and responsive to my questions! Would definitely recommend Jacuzzi Burlington, you will not be disappointed!"
3 years ago
Google review
Danielle Kimmel
"Ashley was amazing to work with - she listened and made recommendations based on what she new I wanted. She went above and beyond when she didn't have to. The delivery, installation and personal visit to show us how to care for our new tub was A+."
3 years ago
Google review
Lisa Chomisky
"Alissa at the Jacuzzi Whitby store was amazing! We had looked at several different brands of hot tubs and she was one of the reasons we picked the Jacuzzi Brand. The delivery time of our tub was exactly what she said it would be and the team that delivered the hot tub were equally helpful. I would highly recommend Jacuzzi Whitby based on my experience."
3 years ago
Google review
"From the moment I walked into the store until now, Freddy has been a wealth of information and the driving force behind the decision to purchase. This hot tub was purchased for my parents and knowing that I am overseas mostly, Freddy took the time to go visit my parents to their house and explain how to use the chemical products for the tub. This kind of cus..." Read more
2 years ago