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1,567 reviews
4.9/5 average rating
dan lumsden
Jeff Hanemaayer
"They came when scheduled and diagnosed the problem quickly."
4 months ago
Google review
Manoj Verdi
"We recently purchased the Jacuzzi J495 hot tub from the Jacuzzi Wellness Shop in Vaughan, and after using it for the past month, we couldn't be happier with our choice. Alissa was fantastic throughout the entire process—there was no pressure to buy, and she patiently answered all of our questions. We were initially unsure about which model to choose, but aft..." Read more
4 months ago
Google review
Lisa Meyer
"We are thrilled with our new hot tub from Wellness Shop in Kitchener. Installation was organized and went very smoothly. The new tub is lovely and we are getting lots of enjoyment out of it!"
4 months ago
Google review
Angelo Morrone
"Just great peace of mind experience had, no nonsense great customer service had from Jamie. Had to change tope side control & take pump out to change two capacitors saved on buying a new pump 💰 thanks again brother Jamie 🙏"
4 months ago
Google review
Amy Kalish
"Wellness Shop is the way to go! Christian was fabulous and so informative. I love my new Jacuzzi!!"
4 months ago
Google review
John Asdrubolini
"The staff were fantastic. They helped us navigate through our choice of Hot Tubs and made the experience very pleasurable. I’m very confident that the servicing of their Hot Tub will be just as exceptional."
5 months ago
Google review
Gustavo Casasfranco
"Mandi from the burlington store was amazing."
5 months ago
Google review
Stuart Manley
"I highly recommend visiting the Wellness Shop at Jacuzzi in Vaughan if you’re looking to buy a hot tub or swim spa. Their staff are very pleasant, helpful and knowledgeable."
5 months ago
Google review
Kristen Kral
"If you are looking for a hot tub, look no further and go to the Wellness Shop. Zack was amazing at helping us through the whole process and responding to any questions we had the same day! Delivery was a breeze!"
5 months ago
Google review
Jodene Jones
"Fastest, easiest ordering and delivery!!!!"
5 months ago
Google review
Katherine
"We have purchased a 17ft swim spa last year and scheduled the installation June 1st of this year. We must say Zack’s customer service and continuous support went above and beyond, always has been in touch with us throughout with this lengthy but rewarding journey. We like to highlight that we made extensive research on the right pool, checked more than 5 opt..." Read more
5 months ago
Google review
Ken Hyra
"After researching many hot tubs, we decided on the Nordic which The Wellness Shop carried. From our first interaction via messaging to our referral to our Sales Rep., Freddy P. The process was seamless. Freddy answered all of our questions and took the time to reply on his days off. We would recommend The Wellness Shop in London for anyone thinking of gettin..." Read more
5 months ago
Google review
Mark Bray
"The Wellness Shop at Jacuzzi Whitby is fantastic .. the technicians are always amazing ,professional, knowledgeable and helpful.. Thank you guys.. you’re the best.. have an awesome long weekend"
5 months ago
Google review
Jessica T
"We contacted the Wellness shop for an issue we were having with our Jacuzzi. They were extremely quick to reply, explained their (reasonable) rates, and gave us the soonest date available, which was within about a week from that phone call. To my pleasant surprise, our appointment got bumped up a few days, and they came out even sooner, fixed the problem on..." Read more
5 months ago
Google review
Nick Murray
"Our sales rep was great! Very knowledgeable about the products and process .the delivery and electrical was pretty steamline with no issues. Would recommend"
5 months ago
Google review
Debra Green
"Barb Mowder from Barrie wellnessshop.ca was fantastic right from first contact! What a delight she is! The whole process was great, each supplier…from the referred electrician to the men who did the cement pad were all so friendly and professional. Prompt follow up consistently from everyone involved too. We are so thrilled with our swim spa! Best investment..." Read more
5 months ago
Google review
Brian Green
"Amazing service. # 10 all around - 5 + stars"
5 months ago
Google review
Nancy Csincsik
"Best customer service, speedy appt bookings, helpful technicians very informative."
5 months ago
Google review
shahrzad aref
"They team was perfect . Theire technician came on time. Chris was really professional , Respectful, fast and friendly. He responded my millions of questions Patiently and taught me many things about my hottub."
5 months ago
Google review
sidtbauman
"The service could not have been better !!! On time, experienced and friendly all wrapped into my experience. What a day!!"
5 months ago
Google review
Steffanie Barker
"I recently purchased the Clearlight sanctuary 3 infrared sauna. Words can not describe how amazing this sauna is. Ive been in allot of saunas and this brand/model is far superior to any I've been in. The quality, space and heat are perfection. In addition to the sauna I had an incredible experience purchasing. From beginning to end Jennifer (from TO) wa..." Read more
5 months ago
Google review
Jill Mills
"We have had great customer service with wellness shop @ Jacuzzi Kitchener. We have very happy with our product and recommend them to others."
5 months ago
Google review
Zach Shaik
"Michael Boyle is the one of the best sales and customer service people that I have had the pleasure of meeting. He went above and beyond to make sure we received the best. Our jacuzzi swim spa is the absolute best and the kids cannot get enough of swimming in it. I highly recommend Wellness Shop - London Ontario. Best service and even better after sales se..." Read more
5 months ago
Google review
Mira Ibrahim
"The staff and service is amazing and we had a wonderful experience from a-z! We appreciate the staff’s patience with every hiccup and most importantly, the delivery dates of everything were met smoothly!"
5 months ago
Google review
"Our spa had an issue where the temp probe was reading inaccurately and reporting the temperature wrong. The tech came out, quick diagnosis and fix. He was extremely professional and friendly."
4 months ago