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1,875 reviews
4.9/5 average rating
Heather & Steve Montgomery
F Gee
"Technician Jamie showed up on time which was much appreciated. Had my spa back up running very quickly. Jamie also gave me some tips to keep my hot tub running efficiently. Very professional and knowledgeable."
7 months ago
Google review
T C
"Had my first service visit from the Wellness Shop and the tech was very helpful and looking after all my concerns"
7 months ago
Google review
Lorraine Van Allen
"Just had my hottub opened by Mario. His attention to detail and desire to do the best job possible was impressive."
7 months ago
Google review
Mike D
"Super service call. Efficient and professional. Explained the issue very well and moved promptly to order the required part and solve the issue."
7 months ago
Google review
Laura T
"We had a very positive experience working with Chase for our hot tub purchase. He was very attentive and knowledgeable, and found the perfect tub for our needs. Thanks for the great service! (Now...if I can only get my husband out of the tub!)"
7 months ago
Google review
Keri-Ann Craddock
"We had an excellent experience with Barb at Wellness Shop in Barrie! The promotions available were great including the electrical installation was not only a bonus but a relief to not have to find an electrician. We love our spa!"
7 months ago
Google review
Geoff Milne
"Excellent customer service, courteous, and great communication. We absolutely love our Jacuzzi Hot Tub and have found the Wellness shop to have the best selection and fast delivery. Highly recommend!"
7 months ago
Google review
lisa volante
"I just purchased a Swim Spa and I was extremely happy with the service, the installation, the follow up and detail that I received. Myself and the family are looking forward to a wonderful summer making family memories."
7 months ago
Google review
Elizabeth Proszek
"The Wellness Shop has serviced my hot tub for the past four years. Online/phone support has been excellent in answering questions and ordering supplies. During this time Matt has been my service technician. He is an outstanding professional providing solutions to the problem at hand."
7 months ago
Google review
frank white
"They showed up on time. Fixed my problem . They found a second issue I was unaware of and they promptly fixed it."
7 months ago
Google review
Roland Meunier
"Great experience with honest reliable service and follow ups .You never feel pressured to purchase and they are very knowledgeable about their products."
7 months ago
Google review
cate agnew
"Wellness Shop is a 5 star rating! In the Showroom they were very well.informed and answered all our questions! Let us know when delivery was scheduled and crew arrived on time and were professional and efficient. Would highly recommend the Wellness Shop."
7 months ago
Google review
Den Ward
"Superb service from Brendan and his team. Professional, knowledgeable and outgoing from the day we started shopping, to the day of install. Accompanied since by ongoing coaching to improve efficiency, minimizing overall maintenance costs and time! They have gone above and beyond where possible, and have definitely earned the five star ratingđź‘Ť"
7 months ago
Google review
Steve Pinkney
"Fixed my leak, saved me money on parts simplification, sold me a new cover, and all by the most friendly service man i have ever met. Great experience"
7 months ago
Google review
Gabby Frank
"Wellness Shop is the best hot tub store in Barrie! I loved trying out all the different saunas and to see the cold plunge pool in action. They had lots of great promotions and deals too!"
7 months ago
Google review
Ty Huggins
"Hands down the best hot tub store in Burlington. The staff is really helpful the showroom is great and they have amazing selection. They also worked with us to get a great deal. Definitely recommend stopping by if you're looking for a hot tub, sauna, or all season pool."
7 months ago
Google review
Danielle Howson
"Wellness Shop offers high quality products and exceptional service. Customer support was friendly and helpful—overall a smooth, positive experience. Highly recommend!"
7 months ago
Google review
Iman Aliasgari
"Jen is very knowledgeable and pleasant. She arranged the entire process and everything went very smooth."
7 months ago
Google review
Sandra Kennedy
"We were very pleased with The Wellness Shop Barrie. We were new spa buyers and Barbara the sales person was extremely helpful and patient with us. We highly recommend them!"
7 months ago
Google review
Sam Garrison
"Great service from Mandi who was able to answer all my questions and suggest the right tub for my space at a good price."
7 months ago
Google review
Sarah Riley (Sarah_Mae1986)
"Julie was so fabulous and helped us with what felt like an overwhelming decision! Been wanting to get a hot tub here since I was a little kid and I'm so happy we chose to purchase from here. Highly recommend and such friendly service!"
7 months ago
Google review
Karen Moote
"We own two Jacuzzi’s , one at home since 2010 and one at our cottage since 2021. We have only needed service a few times, because they are great quality products, but every time Greg has been amazing. Quick friendly service, always properly diagnosed and fixed right away. Would highly recommend purchasing a Jacuzzi from them as well as using their service te..." Read more
7 months ago
Google review
Cedrik Brisebois
"We had an amazing experience shopping at the wellness shop. Zack was amazing to work with. Nothing but positive vibes in the store. Top quality."
7 months ago
Google review
Katlyn Walker
"We love using the wellness shop for our hot tub , always great service and worth every penny !"
7 months ago
Google review
"Great experience with the Jacuzzi for like program. We do not need to worry about anytime failing as they are constantly checking to make sure you are satisified with the product. The service appointment can be booked online for easiest convenience. Great long last products."
6 months ago