Google 
1,875 reviews
4.9/5 average rating
Victor Castela
Tracy Griffin
"Quick delivery, ordered online and received the very next day! Can’t beat that service !! Would highly recommend for all hot tub product needs."
6 months ago
Google review
James Petrie
"Shout out to Christian for helping me out! Extremely knowledgeable and great customer service! 👍"
6 months ago
Google review
Bradley Torrie
"We had an amazing experience working with Barb while shopping for our hot tub! From the moment we walked in, she was friendly, knowledgeable, and genuinely interested in helping us find the perfect fit for our space and lifestyle. She answered all our questions with patience (and we had a lot!), never made us feel pressured, and offered great advice that hel..." Read more
6 months ago
Google review
Oksana Gulka
"Matt, the service technician that came to my house was very professional and took the time to explain everything and help us make the decisions we did. Great service. Would highly recommend the company."
6 months ago
Google review
Brent Playter
"Amazing experience, very happy with the final product and Barb was a pleasure to deal with"
6 months ago
Google review
Jeremy Young
"Good showroom, with comfortable layout and good representation of various tubs/spas. Jennifer was great to talk to answering all questions and concerns. Very knowledgeable. When sitting down to work out the purchase she really worked with me instead of against me, making sure I purchased the right spa and accessories for my family The delivery and setup she..." Read more
6 months ago
Google review
Blair Sutherland
"Barb was so friendly and helpful. My y customer service experience was second to none. Thanks again Barb"
6 months ago
Google review
Jason Geneau
"Very professional and friendly"
6 months ago
Google review
K CON
"Great service! Knowledgeable technicians who troubleshoot issues fast and carry a good assortment of parts in their vans. I didn’t have to wait for parts or multiple visits. Rod was great!"
6 months ago
Google review
Lisa D
"Ryan came out to service my hot tub and he was knowledgeable, helpful and friendly. I had a lot of questions and despite it being his last appointment late Friday afternoon, he took time to answer them and showed me some features I wasn't aware of. He also had supplies on hand which was helpful as I decided last minute to get a couple of things I hadn't thou..." Read more
6 months ago
Google review
Gabriel Araish
"Great product, great service, great value"
6 months ago
Google review
Diane Ladds
"The most wonderful experience! Barb was helpful, informed and a pleasure!"
6 months ago
Google review
Wendy Pole
"Called in to ask questions and book a hot tub repair. The live representative could answer everything and the Technocal Repair Rep was very friendly and fixed the issue easily. Replaced parts still under warranty with no cost and had additional supplies ready to add to my order from the van which was handy. All in all a great experience."
6 months ago
Google review
Michael Anderson
"Great experience. Staff very knowledgeable and very informative. Would definitely recommend to anyone who is new to buying a hot tub. This was my first purchase and will be returning for supplies Thank you Brendan Hambleton"
6 months ago
Google review
Geoff Diffey
"Polite, knowledgeable, care and concern and very professional"
6 months ago
Google review
Jonah McLean
"Very clean store. Great atmosphere and no pressure when browsing. Thumbs up!"
6 months ago
Google review
Kelly Laird
"The entire experience was great from start to finish. Brendan was super knowledgeable and very helpful. The hot tub arrived quickly, no hassles. We have a tricky entrance and the delivery was very smooth. The hot tub has been a great addition to our backyard. So happy we went with Wellness Shop! Would highly recommend if you are looking!"
6 months ago
Google review
James Wooldridge
"As first time hot tub shoppers, Jenn at Wellness Shops Vaughan made our experience so enjoyable. Throughout our entire process, from purchase to delivery and installation and follow-up assistance, my expectations have been exceeded every step of the way. We dealt with staff in Vaughan and Barrie locations and everyone is friendly and helpful. I would not he..." Read more
6 months ago
Google review
Mark Etwell
"Christian was informative and treated us like family. We got our dream tub! Thank you Christian."
6 months ago
Google review
Karen Cox
"We love and count on our Jacuzzi Hot Tub for relaxation and therapy as we age. My husband and I both have issues with Arthritis. When our heat pump went we were thankful for the quick response and effort by the Wellness Shop to get things up and running. All was under warranty and we were appreciative of our tech’s thoroughness in recognizing the UV light ne..." Read more
6 months ago
Google review
Darren Moore
"What a great experience dealing with Jacuzzi from the moment we walked into the showroom in Burlington and was greeted by Mandi. She responded quickly to all of our questions and made the buying process easy. The delivery of the hot tub was white glove treatment and the electricians did a professional and clean job for the hook up. If you are in the market..." Read more
6 months ago
Google review
Greg Clancy
"Matt came to check our hottub and knowledgeable & professional & provided excellent service!"
6 months ago
Google review
Andrea Coyne
"Wonderful staff - process was all encompassing and easy."
6 months ago
Google review
Krista M.
"Recently purchased a refurbished jacuzzi for the cottage. Matt, our sales associate, was super helpful and had great follow through. Communication for the delivery, hookup, and inspection was clear. The installation went well, even though the cottage road is especially challenging. Thanks Matt and Wellness Shop! I'm really looking forward to hot tubs at the..." Read more
6 months ago
Google review
"I can’t say enough good things about the service Rod provided. We had a persistent leak in our hot tub that had been difficult to pinpoint. Rod arrived right on time, came fully prepared with the right tools, and immediately got to work. He took the time to thoroughly inspect the system, explained what he was doing every step of the way, and quickly identifi..." Read more
6 months ago