Google 
1,972 reviews
5/5 average rating
Mike Dietrich
Peter Simone
"Excellent service. I was dealing with Jay, who was very professional, curtious and explained everything. He found the issue right away and had all the parts for the repair in his truck. Everything was repaired the same day which made me very happy. Great job."
a month ago
Google review
Randall
"Technician was prompt, very thorough and answered all of my questions. Job well done!"
a month ago
Google review
Nick mantas
"Ryan was Very friendly and knowledgable and thorough with his job"
a month ago
Google review
Hady Dief
"Best hot tub I have ever bought. The technology and quality is unmatched. Service was great and the employees were very knowledgeable about their products. Best advice ever."
a month ago
Google review
Chris Demo
"I had a pump go on my hot tub and had no issues getting it replaced. They were there within 2 days and were very friendly and on time. The tech explained everything without hesitation. I would recommend them for any hot tub repairs."
a month ago
Google review
Sheena Town
"Great company! Didn't need to be home for fix. Called and explained everything. Even gave advice. Text and email also available. Will definitely recommend."
a month ago
Google review
Michael Krause
"Always trust the experts, the Wellness Shop located in Burlington is exactly that. Attentive to detail, kind and courteous staff, this team consistently rises to meet our needs and would definitely recommend engaging with them if you are interested in a hot tub or other Wellness product."
2 months ago
Google review
Mark Chabot
"Matthew was an excellent hot tub technician. He was professional, knowledgeable and courteous. He got our 5 year old hot tub looking and running like it was brand new."
2 months ago
Google review
Denis Seguin
"The service was fast, technician explained very well all."
2 months ago
Google review
Heather Parsons
"Great service ! The technician was friendly and took time to explain and show me how the display works"
2 months ago
Google review
sophia valad
"We have used this service for over 3 years and they are very knowledgeable and are always willing to answer all of our questions!"
2 months ago
Google review
Ryan McBratney
"I want to take the time to thank the team at fix my hot tub for the outstanding job they did on repairing my hot tub. I currently have a jacuzzi j 375 and noticed significant water loss. They sent their technician Matt Yule out and he fixed the problem right away. Matt also noticed the water temperature was hotter than the set temperature on the control boar..." Read more
2 months ago
Google review
Susan Aitken
"Their knowledge of expertise was excellent on the product and the delivery and set up was great. Highly recommend"
2 months ago
Google review
Robert Henshaw
"I purchased a tub from the Wellness Shop in Whitby right around Christmas 2025 to replace an older tub that I had for 15+ years and that had just recently died. I dealt with Andre at the Wellness Shop in Whitby and he was excellent. This was my 3rd hot tub and so I knew what I was looking for. Andre helped me find a tub that fit my space and my budget perfec..." Read more
2 months ago
Google review
krysanne mclean
"I enjoy my wellness shop service. My last visit with Jeremiah was great. I appreciate his patience with all my questions and he really took the time to educate me on a proper treatment schedule thank you wellness shop for your service"
2 months ago
Google review
Tricia H
"Everything from purchasing, delivery, electrical hook-up was smooth! Everyone has been kind & friendly! We had some minor hiccups that were addressed & rectified promptly! They genuinely cared that we were happy and satisfied. I would absolutely recommend Wellness Shop!"
2 months ago
Google review
JEFF PHANEUF
"Really happy working with Matt Yule - he's our hot tub hero...always looks after us with any maintenance needs or repair - he's friendly, courteous, and knowledgable. Thanks Matt and team!"
2 months ago
Google review
Adam Bujold
"Retailer side is good overall. Loved my sales person Ashley was great. Service a bit of a disappointment. They broke the clips on my corner and didn’t tell me and I just found out 1 year later when it was reopened. Not cool, I’m pretty forgiving when people are up front but to clearly hide it, it fell right down when the boards were moved away. Guess i..." Read more
2 months ago
Google review
Amanda Landry
"We just purchased a hot tub and had it delivered, there was an issue that required a technician to come out. Julio was amazing, he was running behind on a previous job but still came out at almost 6 PM on a Friday night. He investigated the problem and was thorough in his communication, and he left with a fully functioning hot tub and easily identified the m..." Read more
2 months ago
Google review
suppiahk
"Technician Andrew arrived on time and was very pleasant. He went about his routine like clockwork. He was very organized and made sure to remove all the used parts and packaging. At the end of the service visit he took the time to explain what he did, the state of the hot tub, and what I could do to keep it in excellent condition. Thanks Andrew."
2 months ago
Google review
Glenn Wallace
"This was our first hot tub purchase and our experience at other stores was horrible. When we walked into the Wellness shop and met Stuart, we discovered what buying a hot tub should be like. From the beginning he was friendly and super helpful. He gave us the education we needed in order to be comfortable making a decision. He answered ALL of our questions a..." Read more
2 months ago
Google review
Soni Chachad
"Absolutely recommed. Their sales staff is amazing and their is exceptional. We have a service plan to take care of out hot tub and the service guy is super friendly, comes on time and takes care of it all. Highly recommed"
2 months ago
Google review
John Simmen
"I love this brand! Jacuzzi is the best in the industry for Hot Tubs! Great product! Great service!"
2 months ago
Google review
Jeff Kerk
"Great experience. Well done."
2 months ago
Google review
"I opened my Hot-tub yesterday and our Technician Eric did a wonderful job. He was very knowledgable and thorough with the equipment . He spent time answering my questions and walked me through all the functions of my Hot-tub explaining what each of did. I found this very helpful. I would recommend Eric to anyone that needs their Hot-tub serviced."
a month ago