Google 
2,026 reviews
5/5 average rating
Andre Doiron
Michael Kyriacou
"Great service and we are enjoying our new Ontario hot tub. They were very informative about all of the products and process without any pressure sales. The delivery and installation went exactly as promised."
2 months ago
Google review
Erika Igneski
"We recently purchased a used hot tub from the Wellness shop and experienced an issue with loosing a significant amount of water and the temperature not heating. Julio the service technician came to assess the concerns and found the water leak problem immediately. Julio was quick to fix the issue. He was extremely knowledgeable and spent some time going over..." Read more
2 months ago
Google review
Harp Ahluwalia
"Quick arrival and great job - reasonable price - thanks"
2 months ago
Google review
Andrew Bogosky
"We had an awesome experience buying our hot tub from Stuart! he was friendly, knowledgeable, and witty. He took the time to answer all of my ridiculous questions and explained everything as clearly as he could and helped us choose the perfect hot tub for our family with the lights speakers and water fall being a big hit for the kids. Even after the sale, Stu..." Read more
2 months ago
Google review
Lori Wilkins
"Such an amazing experience!! Everything went exactly as planned. Matt the salesman made everything seamless!! The set up crew...hands down top notch!!"
2 months ago
Google review
John Vg
"Kerry was our sales associate.very friendly with a no pressure attitude,making the sale nice and easy the way things should be."
2 months ago
Google review
Elizabeth Jones
"Eric was an amazing technician! Very thorough and personal!"
2 months ago
Google review
Trevor P
"Great experience. Sales and delivery."
2 months ago
Google review
DM
"We had servicing done on our Jacuzzi last week and the service provided was amazing. It was easy to book and the technician called me when he was 20 min away. He was professional and fixed the problem and answered all my questions. OUTSTANDING CUSTOMER SERVICE"
3 months ago
Google review
Laura1
"We had a great experience with the Wellness Shop for a service call. They were punctual, professional and did an awesome job cleaning and checking everything on our hot tub. They answered all of our questions. I would highly recommend the Wellness Shop for any of your spa needs."
3 months ago
Google review
Mary Leach
"Our experience with the Wellness Shop has been exceptional, from our purchase to needing a service. They have always been available to answer any questions we have. If you are interested in a spa, I would highly recommend working with the Wellness shop."
3 months ago
Google review
Sandra
"We had a great experience buying our Brook hot tub by Aquasolus from The Wellness Shop. The staff were friendly, honest, and helped us find the perfect fit. The whole process was smooth and easy. We highly recommend The Wellness Shop!"
3 months ago
Google review
lisa knight
"Excellent customer care team that works with you quickly to help you with service and products. I highly recommend recommended giving them a try."
3 months ago
Google review
Frank van Doorn
"We recently upgraded our hot tub and the entire process was seamless. Our sales representative, Melanie, was fantastic to work with. We were able to trade in our 6 year old hot tub and received a very fair, good deal on the new j335 model. The logistics and white glove service by Hot Tub Movers were equally impressive. They were extremely professional, effic..." Read more
3 months ago
Google review
Karin Sullivan
"We just bought a hot tub from Jacuzzi Kitchener. The process was seamless and we are so happy with how everything went!"
3 months ago
Google review
LORENA Iogna
"Wellness shop is very professional with skilled techs. Very happy with our recent service call and repairs."
3 months ago
Google review
Jane Angus
"Our experience at the jacuzzi Burlington was amazing. Julie was fantastic. No pressure, gave us different options. I highly recommend a wet test.( bring your suit, get in) From the wonderful delivery guys, friendly, experienced and knowledgeable of putting our new tub in place. From the time of purchase, delivery, hook up and first use of our tub, Wellness..." Read more
3 months ago
Google review
Christina Giordano
"They were amazing wonderful customers service and was able too help out with a small clip that we needed to be replaced. Emil was also are very knowledgeable and helpful with questions we needed answered"
3 months ago
Google review
Sharp
"If you would like to get 5-star reviews and remove negative reviews from Google, contact me via my profile; my WhatsApp contact details are listed there."
3 months ago
Google review
Paolo Lamanna
"Great experience from start to finish. The team was honest, professional, and efficient throughout the entire process. Communication was excellent, and everything was delivered as promised. I would highly recommend them to anyone looking for a quality hot tub supplier."
3 months ago
Google review
Dave and Allison
"Ryan was so informative and professional. Definitely will be calling him if we have any further fixes or questions."
3 months ago
Google review
Angela Stone
"Fantastic customer service, especially compared to the alternative options in muskoka. I have always been impressed with their service and trust their assessment and work."
3 months ago
Google review
Candice Reale
"Great service! Very responsive and nice!"
3 months ago
Google review
Bonnie Marquis
"We had a great experience with the Wellness Shop. They were all very helpful. Brendan was very knowledgeable and he was great at answering all our questions. I would definitely recommend them."
3 months ago
Google review
"We had a lighting inquiry so a technician came to ensure things were working properly. He did a thorough check and explained everything very knowledgeably."
2 months ago