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1,691 reviews
4.9/5 average rating
Darren
Bernie Collins
"i am extremely happy with my sauna and overall service. i would recommend the wellness shop to anyone looking to improve their life. saunas are truly a game changer."
19 days ago
Google review
Tracy Micks
"Excellent service as always, very knowledgeable and friendly!"
20 days ago
Google review
phil steadman
"Andrew was fantastic in communicating with us and helping us ensure our tub is running to its full potential - Thanks again"
20 days ago
Google review
Paul J Collins
"Maintenance and new cover installation seamless and perfectly executed. Highly recommend regular scheduled maintenance. Hot tub running like new."
22 days ago
Google review
Zach Goodbaum
"Absolutely amazing experience at the wellness shop! From the moment we walked in, the staff was welcoming and knowledgeable, and the selection of jacuzzis was top-notch. But what truly made the experience exceptional was the incredible service we received from Andre. Andre went above and beyond to help us find the perfect jacuzzi. He was patient, attentive,..." Read more
23 days ago
Google review
Nick Lavcanski
"We purchased our first hot tub the rough the wellness shop. The purchase, sales support, install and aftercare has been wonderful and very informative."
24 days ago
Google review
Ted Howe
"The service tech (Eric) was very knowledgeable and thorough and great to deal with. His work was excellent and he informed us of each step and issue. However, the service appointment was 3 weeks after we requested a service appointment. Having to wait 3 weeks to get service is unacceptable."
a month ago
Google review
Janice Clark
"Daniel came & cleaned & filled the tub. He did a great job."
a month ago
Google review
Ted Schirk
"Very disappointed in service response time. Circulation pump died and shut down tub heat, and is leaking, unit is in warranty. Still below 0 nights here. Repair appointment is 1 month out so i spent hours escalating and got it down to 2 weeks. Premium product at premium price with substandard service. I can not recommend Wellness shop. Update: Greg the tec..." Read more
a month ago
Google review
Jeff Carruthers
"The Wellness Shop was prompt with my online request, and confirmed a time asap. My technician, Jamie Young, was courteous, well trained, and a pleasure to deal with. This is my second time requesting service and both experiences have been positive!"
a month ago
Google review
Ric Burlie
"Service was great!"
a month ago
Google review
SuZanne Kirsht
"Beyond brilliant service, Matt was exceptional and went above and beyond to help us find a new hot tub to place our 25+ year one. From inquiring to delivery and even after with the a few questions here and there. Their website is fantastic and user friendly to re-order supplies and easy delivery right to the house. Thank you again for completing out oasis..." Read more
a month ago
Google review
Manish Gosrani
"Matt was exceptionally helpful in making sure we got the right product. He helped from deciding which Jacuzzi, to visiting our property to assess fittings to follow up service. We’ve now had our jacuzzi for 6 months. Highly recommend this company and Matt to help you."
a month ago
Google review
Trina Clayton
"We purchased a hot tub from Michael. Great service, timely install, came with electrical hook up which saved us minimally 1000$. The wellness shop was able to answer all our questions and get us into a hot tub all in less than a week. Wouldn't hesitate to use them."
a month ago
Google review
marsha sheppard
"My last service agent was great . Everything went well and my issue was resolved..highly recommend jacuzzi London."
a month ago
Google review
nickolas tarasca
"I recently refilled my J-245 Hot tub and noticed it was taking too long to get to temperature. I called support and the person on the phone was very polite and friendly and booked an appointment for have a service tech come onsite and repair the unit. The tech came onsite called 30 minutes before arriving. with a short period of time, he discovered the issue..." Read more
a month ago
Google review
Sarah Sadler
"Very happy with our purchase. We have had jacuzzi’s for life for a few years and decided to buy our sauna from the wellness shop too. Michael was knowledgeable from experience with saunas.the wellness shop took care of everything. Delivery and hook up were great with no issues."
a month ago
Google review
Robert Fiumara
"Amazing service. Taking time to truly understand what you are looking for. Constant follow up. Delivery was quick and efficient"
a month ago
Google review
Don Durocher
"Happy with everything from the day we bought our spa 6-7 years ago . The service team are exceptional and have always been courteous, professional and very knowledgeable . Matt is a definite asset and does Wellness Shop proud out in the field ."
a month ago
Google review
Jody
"Quick service, most times has the needed part already in the truck, so far fix! If not, next day for sure. Greg is knowledgeable and super friendly."
a month ago
Google review
AG
"great company to work with."
a month ago
Google review
Waleed Khan
"Excellent customer service. Perfect product description and pricing."
a month ago
Google review
healthy community
"Wellness Shop provided a superior service to our hot tub, Daniel the technician went above and beyond on his customer relations and services. Quick, clean and professional..with a smile...I recommend this service to all that have a hot tub. Thanks again.."
a month ago
Google review
Joanna Staden
"The technician went above and beyond. Fantastic service and very knowledgeable. He would be the reason we would continue our service with you"
a month ago
Google review
"Great service and friendly tech! Highly recommend. The tech answered all my questions and offered suggestions on keeping my hot tub in good working condition."
17 days ago