Google 
1,875 reviews
4.9/5 average rating
Eric Chudleigh
Dana Freeman congiusti
"Definitely recommend wellness SHOP at Jacuzzi in Vaughan!!! Best hot tub service thank you Ryan for all your help and service and picking out a new cover for my hot tub !!"
a month ago
Google review
Gary Carr
"Mandi was great to deal with. Tub was delivered when the original estimate said it would be. Very happy."
a month ago
Google review
gibor365
"We're bought Clearlignt Sanctuary 2 full spectrum infrared sauna from Wellness Shop Burlington. We're happy with our purchase and customer service at this store is pretty good. The sauna is amazing. The only problem is that the sauna never reaches temperature above 66-67C."
a month ago
Google review
ziggy HP
"Excellent place to purchase your jACUZZI Tub. JFL program is great !"
a month ago
Google review
Ż. Ring
"We couldn't be happier with our hot tub and greatly appreciate how much easier the process was at Wellness Shop at Jacuzzi London. Mike and Rob provided us with exceptional customer service. They are very friendly, honest, knowledgeable and professional. We feel very fortunate to have purchased our hot tub from Wellness Shop at Jacuzzi London. The tub is awe..." Read more
a month ago
Google review
Thomas James Dow
"Expert advice and tips. The service was professional and courteous. Bought three tubs from them - maybe anther for my in-laws this Christmas."
a month ago
Google review
Mark McEachern
"Service guy was on time and very knowledgeable. I would recommend Wellness shop to my friends"
a month ago
Google review
Adrienne Gould
"Our experience of shopping for and purchasing a hot tub at Wellness Shop was excellent. Our sales staff, Brendan, was beyond knowledgeable of everything hot tubs! He patiently answered every question we had and gave us great confidence in the product. The layout of the store is impeccable. We are thrilled with the experience and our tub. We strongly rec..." Read more
a month ago
Google review
Andrew Allen
"We had our hot tub pump replaced promptly, and the technician also helped us order a new cover to improve energy efficiency and reduce costs. The tech was friendly, knowledgeable, and did an excellent job. The entire experience was smooth and professional. I especially appreciated the follow-up and the opportunity to share feedback. It’s clear they care abou..." Read more
a month ago
Google review
dave mitchell
"Andrew came on time and quickly assessed the problem. The pump had been making a loud noise. Pump had been leaking thru the seal for a while...evidence could be seen as a white spray mark on the cover. After looking at other pump, same problem about to happen in the near future., but only partial replacement as no damage done to pump.He disconnected the pum..." Read more
a month ago
Google review
Cathy Cosgrove
"We were extremely pleased with the service we got from Eric who came to do an inspection on our Jacuzzi and to do a fall cleaning. He was incredibly thorough and our spa actually sparkled. More important he taught us so much information about our spa that we didn’t know. He was patient, personable, and his communication skills were really good. His recommend..." Read more
a month ago
Google review
Sara Ward-Paige
"We just had our second regularly scheduled maintenance visit and are so impressed with the quality of service we have been receiving since we installed our tub last December. Joe, the maintenance tech, has come to our house on both service calls and is consistently helpful, knowledgeable and very polite. He was able to fix one of our lights that went out of..." Read more
a month ago
Google review
Stephanie Witt
"The online booking system was easy to use, the tech Ryan was really knowledgeable and fixed the issue quickly."
a month ago
Google review
Sasha Herakovic
"Top end experience from the sales engagement through to the ongoing maintenance of the tub. It's been fantastic! Thank you!"
2 months ago
Google review
Steve Forrester
"My wife wanted a swimming pool, I wanted a hot tub.We came across the Wellness Shop on line while doing our research. We checked out the reviews, which were great and the showroom pictures and decided to visit the store. Once we walked in we felt really comfortable right away. Jennifer took the time to answer all of our questions and never made us feel rushe..." Read more
2 months ago
Google review
Dennis Ferazzoli
"Pleased with wellness spa service and accuracy of tech on site thanks Andrew"
2 months ago
Google review
Melissa Matschke
"From buying the hot tub to installation it was a smooth process. Rob helped us pick out the right hot tub for us based on our needs and budget. He followed up with us in a timely manner for the install. The install team did a great job great customer service and we are so happy with our hot tub"
2 months ago
Google review
Cindy Friday
"A big thankyou to Matt at the Burlington store. After shopping for our hot tub for 3 months. We chose Wellness spa not just because we found the best deal here, and not because our hot tub is made right here in Mississauga, mostly because when we walked in we got the best welcoming from Matt. He was willing to take the time for us and answered all our ques..." Read more
2 months ago
Google review
Tracey The Best
"Always a great experience. Professional, knowledgeable, prompt and easy to contact. Usually have the parts and aftermarket chemicals etc needed to run the hot tub."
2 months ago
Google review
Brandon Bird
"Excellent service. As somebody who moved into a home with an existing hot tub, I was unsure of what to do. Jason took the time to walk me through everything, sometimes multiple times, until I was feeling comfortable. Will definitely be using them again."
2 months ago
Google review
L A
"Had a great experience with my Jacuzzi service yesterday. These days it can be really hard to get good, timely and kind service for anything, but yesterday, I received just that for my jacuzzi. Really appreciated."
2 months ago
Google review
John Bonwick
"We contacted the Wellness Shop at Jacuzzi Barrie and were happy to receive such a quick response to schedule a service call. Despite a rainy, damp day, Joe the Service Technician called to let us know he would be on site soon. He was prompt, polite, and professional. He investigated the problem and completed the repairs quickly and efficiently. Our hot..." Read more
2 months ago
Google review
Michael Ruse
"I have used their services twice and had a great experience both times. They were professional, arrived on time, clearly explained what was wrong, and let me know how long the repairs would take. I would highly recommend them!"
2 months ago
Google review
Alison Demelis
"We had a fantastic experience with Wellness Shop! The staff were so friendly and welcoming, and Mandi was especially helpful — knowledgeable, patient, and never pushy. Our hot tub is absolutely beautiful, easy to use, and has exceeded our expectations. Delivery was on time and completely hassle free. We also really appreciated that they matched competitor p..." Read more
2 months ago
Google review
"Matt was extremely pleasant to deal with from the start. He was very thorough and knowledgeable about their selection of tubs, and very organized and responsive to my emails/texts throughout the process. I highly recommend The Wellness Shop at Jacuzzi Burlington if you're in the market for a tub or massage chair…."
a month ago