1,326 reviews
4.9/5 average rating
Cathy Windatt
Jason Cocks
"Amazing service and quality. This is top quality products along with service couldn’t be happier!"
4 years ago
Google review
DANNY ATZORI
"Mike Boyle the store manager at the London location was excellent to deal with , he was there every step of the way , from purchase , delivery and set-up , his follow ups with us made things so easy . Calling him for explanation of the chemicals , how to treat the tub made my job much easier."
4 years ago
Google review
Amber S
"Great experience.. Julie walked us through every step. She is very knowledgable and genuine. This was the 4th hot tub store we had visited, Julie provided unsurpassed customer service. Mark and his delivery crew were polite professional and took their to explain what they were doing, and ensured we were 100%satisfied before they left."
4 years ago
Google review
Elizabeth Brandeis
"Excellent, attentive and personal service. Exceeded expectations. Highly recommended!"
4 years ago
Google review
Kevin Ferguson
"Excellent service, great products, 5 stars for the team at Barrie jacuzzi"
4 years ago
Google review
Dave Harrison
"Staff were friendly and helpful."
4 years ago
Google review
David Schottroff
"Everyone is always so helpful. Perfect place"
4 years ago
Google review
andrew woods
"Fantastic Custer service. The staff are well knowledge about everything."
4 years ago
Google review
Trinda
"Excellent service! Mike was overly helpful in all areas! Very happy with our new purchase!"
4 years ago
Google review
Sean Britton
"Always a great experience and educated staff!"
4 years ago
Google review
Greg Visser
"Purchased a hot tub in early spring of 2019. Just went back to purchase filters but alas. The guys said it’s too early to spend that money. But I did any way. I always appreciate good service e and a friendly atmosphere. Thank you for your help and most of all. For a great hot tub !!!"
4 years ago
Google review
Marc Moncion
"I swapped my 2nd Jacuzzi J365 for an upgraded J475 Hot Tub. Everyone at Jacuzzi was exceptional, particularly Mike Kitchen, the CEO who went out of his way to make sure the transition was smooth and issue free. It's safe to say that I am a 'Jacuzzi for Life Customer!' We are enjoying our new purchase immensely, and will only buy our products from Jacuzzi..." Read more
4 years ago
Google review
Glenn Reinhardt
"We have owned a Jacuzzi spa for over 13 years and wouldn’t think of owning any other make. Jacuzzi Kitchener has been more than great with parts or service when needed which ironically has not been a lot in the 13 plus years. This should speak volumes for the quality of a Jacuzzi spa. Looking forward to many more years. Cheers The Reinhardt’s"
4 years ago
Google review
dave worby
"Customer attendant was very helpful, advised of an ongoing sale I was unaware of and saved me a few bucks. Always a good day when you save a few dollars."
5 years ago
Google review
Adam Deaves
"Always nice staff here. Never feel rushed at all."
5 years ago
Google review
Jason McHattie
"Purchased a Hot tub 3.5 yrs ago! I get my water checked at no charge weekly and would highly recommend this location. The staff are excellent!"
5 years ago
Google review
Sandy Kemp
"Dec 19 was the coldest day of the year, with numerous extreme cold weather alerts. So I was pleasantly surprised when I looked out the window early that morning and saw our Jacuzzi technician. He was there on time to drain, clean, maintain & fill our outdoor jacuzzi. I was expecting a phone call to reschedule."
5 years ago
Google review
Deborah Cowdell
"Love my new Jacuzzi tub. Dave is an amazing salesperson who made me feel comfortable the moment I stepped in the door. Polite and very knowledgeable!"
5 years ago
Google review
Keith Brown
"Jacuzzi is absolutely a 1st class organization. I have owned my Hot Tub for over 6 years now, with only general maintenance issues required. The Hamilton / Ancaster location has excellent staff, and offers great advice on new maintenance products to keep my Tub in pristine condition. Thanks for all your help in the past, and the future! A++"
5 years ago
Google review
Derek Butt
"This store is not very big - so it isn't a browsing destination. Parking is easy - finding them a bit more difficult until you've been there - it is basically a big park of industrial stores - that are numbered in rows - so find the main entrance and then, you need the far East row, at almost the far south end of the row. Staff were very friendly and helpf..." Read more
5 years ago
Google review
Rodney Reichstein
"Jacuzzi Barrie has always been there for me. They are very helpful and responsive. The sales staff are very courteous and knowledgeable. Recommend them anyone who wants a hot tub."
5 years ago
Google review
larry saunders
"The delivery and set up of our new hot tub went well. It was nice to see a sales rep come at the end of day to make sure the electrical & set up of the hot tub was completed to our satisfaction."
5 years ago
Google review
Karen Glover
"Another great experience at Jacuzzi, Vaughan. We brought a sample of water to be tested and stocked up on a few items we required."
5 years ago
Google review
Rick Watson
"Staff extremely friendly and helpful. Will definitely return"
5 years ago
Google review
"Excellent experience from the moment we walked in the door! Darren is incredibly knowledgeable and helped us pick out a hot tub that we’re sure to love!! Cynthia ran the water test for us and walked us through the entire process; she is passionate about her job and we left feeling confident about keeping our newly purchased hot tub running smoothly and effi..." Read more
4 years ago
Google review