Google 
1,567 reviews
4.9/5 average rating
Breyten van Tonder
George Lunick
"We family recently purchased the Jacuzzi sanctuary 3 infrared sauna from the London Jacuzzi Store. I would like to say that the entire purchase experience from the knowledgeable selling staff to the installation in our home was a pleasant experience. The Sauna looks and works awe sum"
4 years ago
Google review
Prasenjit Banerjee
"Great experience, we are very happy with our hot tub."
4 years ago
Google review
Steven C. Johnson
"Julie guided us through the process of selection, delivery and installation with great care and professionalism. We are new to Jacuzzi but so far the results have exceeded our expectations."
4 years ago
Google review
Leslie Morris
"Brendan at Jacuzzi was awesome to deal with, very informative and really took the time to educate us on the differences with hot tub brands and why Jacuzzi should be your first and only choice! Thanks Brendan and team for such a great experience!"
4 years ago
Google review
Tiffany Wilson
"We had a good experience with Jenn and were able to pick a hot tub that was right for our family."
4 years ago
Google review
Scott Thompson
"Great prices! Fast shipping, excellent service, will be coming back for my supplies!"
4 years ago
Google review
Florin Crasnanic
"Good experience overall! Happy with the sales process and the product. The hot tub we purchased is great. Training after the tub was installed was very informative too. The product was delayed due to production delays this year unfortunately. Also, installation took 2 days instead of one day. But overall good experience."
4 years ago
Google review
Dylan Vernon
"Jennifer G has been very great though this process and she is very knowledgeable all other staff were very friendly. We got out spa earlier than expected and and the electrician was friendly and intimate. We are living our hot tub every day"
4 years ago
Google review
Tim L. Walker
"There's no doubt that Jacuzzi is the industry leader when it comes to hot tubs. Quality and features are unmatched. But the customer service at the store was also top-notch. Jennifer was easy to get a hold of, knowledgable, responsive and accommodating. Highly recommended - we'll be Jacuzzi for Life!"
4 years ago
Google review
DAVID MARSHALL
"Greg was amazing and explained what he was doing and gave me tips to keep the tub running. Thanks again"
4 years ago
Google review
Jeanette Tromp
"Freddy is unreal, so nice and truly caring about your needs and purchase. He followed up with us from the minute we purchased to the minute it was delivered. The store is clean and well maintained and Ashley was extremely helpful with teaching us how to maintain the tub we purchased."
4 years ago
Google review
ryan winterfield
"Can't say enough about Jacuzzi Ancaster. They were awesome! I won't go anywhere else to purchase another tub."
4 years ago
Google review
David D'Addio
"We are a Jacuzzi for life customer. Best thing ever ... service is outstanding ... we have owned other hot tubs before nothing can compare to a Jacuzzi !! The sales people are very knowledgable and pleasant to deal with. Would recommend to anyone !! If you are thinking about a hot tub think Jacuzzi !!"
4 years ago
Google review
Ana Maria Salazar
"We decided to stop by to just inquire about a hot tub, little did we know we would be convinced after not even an hour that this was the tub for us. Barb Mowder was our sales representative and she was superb on walking us through Jacuzzi’s history, patented technologies, health benefits and all the features in the different models. She was professional, she..." Read more
4 years ago
Google review
Commodore QC
"great service, fast shipping. will buy again"
4 years ago
Google review
David Folk
"We wanted to replace our hot tub after 18 years. Since a hot tub is a big investment we did our homework. After a visit or two with Quintice and John in Burlington we found both men to be very helpful explaining the different models available as well as all of the great features and options available. Our after hours "wet" tub appointment sealed the deal..." Read more
4 years ago
Google review
jeff rey
"Great sauna. Easy to assemble."
4 years ago
Google review
Italo Magnifico
"Amazing experience Melanie sales person was great to work with she was so detailed on everything,she clearly made us understand how our new 475 Unit functions👍🙏..Thank you"
4 years ago
Google review
Terry Budd
"This is the third hot tub I have purchased from Jacuzzi Ontario and I keep going back because the customer service, follow up, and overall experience are best in class."
4 years ago
Google review
Ashley Servos
"Freddy from jacuzzi London offered the best costumer service I have EVER received. Would recommend jacuzzi to everyone! Deal with Freddy 😁"
4 years ago
Google review
Nick Hopkins
"Great shopping experience, ordered the supplies I needed from a wide range of products. Delivery was very quick"
4 years ago
Google review
Dawn Urbanowicz
"Awesome experience overall! Freddy is the best! Super fast to reply to any questions pre or post installation and set up. Install and service teams are also great, very helpful!"
4 years ago
Google review
K. George
"We purchased a hot tub from the Jacuzzi Kitchener Brendan was amazing and so we’re all the other staff that help!! It was a great experience and I would recommend them to anyone."
4 years ago
Google review
Alexander G
"No doubt the process was smooth. I got my Jacuzzi hot tub as per planned and ready to go! Fully recommended, you won’t be disappointed."
4 years ago
Google review
"Very friendly staff and heaps of practical advise and support when needed."
4 years ago