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1,326 reviews
4.9/5 average rating
tim Kennedy
Puppy lover
"We recently purchase a Jacuzzi Hot Tub from John. It was the best investment we ever made! John was both knowledgeable and always willing to answer all of our questions even after purchase and delivery. Great store and awesome purchasing experience! Melissa & Jason"
8 years ago
Google review
Bob Allan
"Bought my PN 631 in the fall, and have been using almost daily. Delivery to Dunnville and set up was painless. Jorge has impressed me with his support, and his desire to make the hot tub a positive experience. I feel like there is someone there who will talk to me, not at me, and provide the proper support if needed. I'd recommend Jorge and Hot Tub Liquidato..." Read more
8 years ago
Google review
Anarita Greco
"The service I've received from the employees at Jacuzzi has been second to none. They are continuously giving me help and support with my hot tub. They have been so helpful every week when I go in to have my water tested (just for my own peace of mine) that I'm adding the right chemicals needed. They take their job very seriously and are always happy to see..." Read more
8 years ago
Google review
Diann White
"My Hubby and I had been looking at many Hot tubs for a very long time. But the best experience was when we dealt with Darryl and Ron at Jacuzzi Whitby ! You cannot find 2 better salespeople to work with. It was their knowledge, friendliness and caring that made us decide to purchase our Hot Tub from the Jacuzzi Whitby location. No where else compares to thes..." Read more
8 years ago
Google review
Christopher Piquette
"We just recently purchased a 2014 Jacuzzi J-480 and we absolutely love it! When I walked into the Jacuzzi store in Ancaster, I was greeted by Serge. Serge is very knowledgable about the brand and was very helpful with answering any questions we had. We were able to do the wet test in store and once we did that, we had to have the tub. It has been in our back..." Read more
8 years ago
Google review
Jackie Careen
"Frank and I are very pleased with the service. Ron is a true professional. We love our hot tub. Ron is always available both before and after the sale. We would recommend Jacuzzi Whitby too anyone based upon our experience."
8 years ago
Google review
Jasmine Marshall
"Wonderful experience form start to finish. The helpful and knowledgeable staff were a pleasure to deal with and made the entire transaction very easy. I would recommend Hot Tub Liquidators to anyone looking for a quality new or used hot tub."
8 years ago
Google review
Jason Sharpe
"Excellent service from beginning to end! George and team were knowledgeable and patient with us as we went through the buying process. Even after sales is great. They get back to us when we have questions and help us select the best products to maintain our tub. We are extremely pleased"
8 years ago
Google review
bill hilts
"It was awesome. We are extremely happy and enjoying are new hot tub. The upper James store was vary helpful .Helping us along the way. It is our first and did a lot of looking around before buying.Thanks"
8 years ago
Google review
Simon Gencher
"Always has the supplies I need and the staff are always friendly, helpful, and offer great advice to make the most of my hot-tubbing experience."
8 years ago
Google review
Melissa Jonker
"We bought a hot tub from Brady at Jacuzzi Kitchener in June 2014 and have nothing but good things to say about the experience. From the onset, Brady was a great help in determining which tub would be best for us and has continued to be a resource throughout the last year and a half."
8 years ago
Google review
Novy Manufacturing
"I am very happy with Jacuzzi Kitchener. Brady has excellent customer service. They always have stock of what I need."
8 years ago
Google review
Bill Olsson
"We purchased a tub just before Christmas and Brady and the staff were great! Very Knowledgeable about their product as well as their competitors, and clearly described the pros and cons of both. Had a minor delivery issue but when we called the store the y took care of it right away. Would recommend Jacuzzi Hot Tubs for sure."
8 years ago
Google review
Paul Kennedy
"We bought our Hot Tub here almost two years ago and have been thrilled with it. We use it every day and once you get the hang of it, the maintenance is very easy. Definitely worth the investment. Michael in Ancaster has been fantastic to deal with."
8 years ago
Google review
Paul Douwes
"We have our new Jacuzzi Hot tub. - every time we climb into it - we can't believe how amazing it is. - great sales team - perfect installation - fast service. Do not buy anything else - Jacuzzi should be the first and only option for a hot tub!"
8 years ago
Google review
Mary Wilson
"My husband and i bought our hot tub from the London location and we are just thrilled with it. Hardly a evening that we are not in it, feels like your on vacation."
8 years ago
Google review
Hoffaco Property Management
"I purchased a Jacuzzi hot tub in Kitchener in 2015. I'm enjoying a 400 series hot tub regularly and love it! The customer service received prior and after sale from Jacuzzi Hot Tubs Kitchener has been fantastic! I recommend anyone looking to get a hot tub check out the Jacuzzi line in person. After comparing Jacuzzi hot tubs to over 5 other brands in person..." Read more
8 years ago
Google review
Lori Lychy
"Shopping for a hot tub was getting frustrating and over whelming. So many factors to take into consideration. The sales staff at Hot Tub Liquidators explained the options of each tub. The side by side comparison was very helpful. The order and delivery process was quick. The guys who delivered the tub were very professional and knowledgeable. They mane..." Read more
8 years ago
Google review
Chris Glaubitz
"we purchased our new Hot Tub from Brady at Jacuzzi Kitchener, great experience from the start, explained different options on various tubs, helping us make a great decision with the right style/size for our needs. Thanks Brady"
8 years ago
Google review
Doreen Stone
"We looked at other hot tubs and found Jacuzzi Hot Tubs Kitchener to have all the answers to our questions. They were all very knowledgeable and very friendly. Brady looked after us as if we were friends and not just customers. He explained things to us that we did not know and helped up choose the right size and make of hot tub to suit our needs. Even aft..." Read more
8 years ago
Google review
Benito Bette
"Had a great experience at Ancaster Jacuzzi and working with Michael B in particular. Purchased a hot tub as a birthday gift for my husband and it was a huge surprise and Michael and everyone involved made sure not to spoil the surprise and went above and beyond helping me. The staff is very knowledgeable and professional. I would recommend if you are in t..." Read more
8 years ago
Google review
Brad Busch
"We dealt with Brady Callaghan for our Jacuzzi Hot Tub purchase in October 2014 from the Kitchener store. He answered our initial enquiries on the newer products as this was not our first purchase. He is a thoroughly knowledgeable and helpful professional and his information helped us to make a decision on which product was right for us. From purchase to deli..." Read more
8 years ago
Google review
Amy Anderer
"We got our Jacuzzi in September and we absolutely love it! Michael Bozek at Jacuzzi Ancaster has been amazing to work with. He is very honest and helpful with our water tests and adjustments. This is our first hot tub and the water care and maintenance seemed a little daunting at first, but Michael has made it simple and straightforward. Our water is always..." Read more
8 years ago
Google review
sue gregoire
"My husband and I did some research regarding hot tubs for 2-3 months. We looked at customer service recommendations as well as quality of equipment and tubs. We kept coming back to Jacuzzi and decided to check them out. I met Joel in Ancaster and the rest is history. We bought our tub and love it! This winter weather is perfect to soak in a hot tub and watch..." Read more
8 years ago
Google review
"After endless hours of hot tub shopping, we decided to buy from hot tub liquidators in Hamilton . Jorge is The manager there and he was nothing but amazing from the moment we walked in the showroom. He listened to our needs and budget and found us the perfect spa to math the hydrotherapy we were desperately looking for. We ended up buying a GO spa 620 and we..." Read more
8 years ago