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1,326 reviews
4.9/5 average rating
jen knapp
Deborah Robinson
"Purchased my Jacuzzi a few months ago and I'm loving it. Super fun and a great addition to anyone's property. The staff in Vaughan are very helpful and informative. They try to make your experience a pleasurable one!"
5 years ago
Google review
Steve X
"Great product, even better customer service. Special thanks to James for going above and beyond to make his customers happy."
5 years ago
Google review
Deanna Wicks
"We worked with Hayley and Brandon. The BEST experience ever. Answered every question we had. Hayley even came all the way to our house, not a short drive, to personally show me how to work our new Jacuzzi tub! She is AMAZING!! Thank you so much for the love and understanding!! I recommend them 100%!!! We searched for a long time. THANK YOU ❤"
5 years ago
Google review
Sherry Lee Black
"Absolutely loved our sales man Marcus he was so nice and came and did site visits. A real nice team of people in the kitchener store. Marcus is the best."
5 years ago
Google review
Brent Stitt
"Sevice: Paige took care of me, ty Paige"
5 years ago
Google review
erika skopec
"I had a wonderful experience buying my hot tub from Marcus. He was very patient explaining to me how to use my hot tub, and always was happy to answer my questions and was very professional and knowledgeable. I highly recommend buying a hot tub from Jacuzzi Kitchener. You will not only get a great hot tub for a great price but will also be well taken care of..." Read more
5 years ago
Google review
Abraham mansour
"Very friendly and knowledgeable staff. As a first time hot tub owner I was so satisfied with the advice and tutoring I got from the staff. Even after our purchase Dave paid us 2 visits to ensure our satisfaction was reached. Thank you guys for your help."
5 years ago
Google review
Bradley CM
"The staff are very good and knowledgable. I found one sales person to be a bit direct and pushing for the sale, but the other was ok allowing us to take our time in deciding when we were ready. Great tub, good prices."
5 years ago
Google review
David Popowich
"Salespeople were very knowledgeable and took OUR needs into account when talking to us. They did not try to up sell us, but rather to fit our budget into their product lines. Very courteous and prompt. The services include everything for installation,. even electrical installation. Wonderful!"
5 years ago
Google review
linda deveau
"The staff members where so friendly, very helpful, easy to talk to. They go to extremes to be sure u have everything you need. Thank you Darryl you where great!!"
5 years ago
Google review
Mary Duden
"Lawrence and the team were great! The hub showed up quickly. We were very happy with the service they all provided us."
5 years ago
Google review
J T
"Unbelievable staff, that answer any questions you have with detailed information and friendly smiling faces."
5 years ago
Google review
Tina Durocher
"We have just recently purchased our first hot tub! Thanks to Paul for all his and patience to answer all of our questions,as well as the staff they are always there to help. We know we made the best decision in purchasing our Jacuzzi hot tub!"
5 years ago
Google review
tubik dechter
"I had the best experience here at jacuzzi. Especially dealing with cynthia. Shes so knowledgeable and friendly I highly recommend this place for a hot tub."
5 years ago
Google review
Brian Persaud
"Elliott is the best sales guy there. Very detailed and explains everything!"
5 years ago
Google review
Gillian Channer
"My experience purchasing a Jacuzzi was first-rate, start to finish. And now I have it in place and LOVE LOVE LOVE it! Thanks to James Smith and all the other staff for making my dream a reality."
5 years ago
Google review
Olga Radulovic
"We purchased our swim spa from Hayley and we are extremely pleased with the customer service Hayley provided us with, she is very knowledgeable and friendly. Hayley took care of everything for us and all went nice and smooth on delivery day. Thank you Hayley, we love our swim spa!"
5 years ago
Google review
Larry Cluness
"Sales store on wonderland south very helpful before and after purchase. Very easy to deal with and very cordial."
5 years ago
Google review
Marcella Desjardins
"Had the Opportunity to speak to the expert today in the Barrie Ontario store. Knew I had to educate myself on the chemistry of keeping our spa properly maintained. Had a great talk with Cynthia Rosenberger. She educated us on the how to and when to add to our Spa. She was great and very informative. She took us through the start up. The different intervals..." Read more
5 years ago
Google review
Rob Meyer
"Amazing customer service!"
5 years ago
Google review
Joel Prior
"James was extremely helpful from the moment we bought our Jacuzzi until it was completely installed and operating perfectly! Thanks again James."
5 years ago
Google review
Greg Braun
"I went in to the store with a plan in mind of what I wanted for my home. I was greeted by Lawrence when I arrived and he instantly started asking all the right questions! Without hesitation, Lawrence pointed out the perfect tub for my family. One that I didn't even have to tell him everything I wanted, it just happen to have it all. Lawrence was very knowled..." Read more
5 years ago
Google review
Lisa Higgins
"Awesome customer service! Very friendly and knowledgeable staff!"
5 years ago
Google review
Jamie Pimentel
"Amazing service and excellent pricing!"
5 years ago
Google review
"We came to the store and Marcus took great care in explaining all the various tubs and their options. Once we made the purchase he followed up with excellent service. He drove to our home to further explain how the tub works, maintenance and has checked in several times since to ensure we are happy and have no further questions. The Jacuzzi tub is wonderf..." Read more
5 years ago