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1,272 reviews
4.9/5 average rating
Linda Culham
Kristeen Shotlander
"Fantastic customer service and they will go out of their way to help and answer any questions"
4 years ago
Google review
Michael Debbie Provan
"Great service matched with excellent staff and products. I highly recommend Jacuzzi Hot Tubs. We are on our second and could not be happier. Thanks Jacuzzi!!!"
4 years ago
Google review
Charlie Campagnaro
"I have had the pleasure of being a Jacuzzi Ontario customer for the past year having dealt with both the Burlington and Kitchener stores. I have a 14' All Season Swimfit Swim Spa. It is so rewarding to be able to take a 100F Jacuzzi in the dead of winter, and work off those winter pounds swimming against the current for exercise. During the current challengi..." Read more
4 years ago
Google review
Tina Durocher
"We have been very pleased with the Jacuzzi team and how things are always handled in a friendly, professional and timely manner. We absolutely recommend Jacuzzi to everyone that is considering a hot tub"
4 years ago
Google review
Holli Laforge
"JACUZZI is amazing!! Thank u so much...still love our tub!!!"
4 years ago
Google review
Jay S
"Just bought a Jaccuzzi tub. Jennifer was our sales person. She was recommended to me from a friend. Being in a service industry myself, where knowing your product is extremely important, I was very impressed at how well Jennifer knew the products. She took the time to go through a discovery with me to understand exactly what I was looking for. Jennife..." Read more
4 years ago
Google review
James Smith
"The only place I would buy a wellness product. It is an investment but the rewards are so worth it !"
4 years ago
Google review
Deena Morrison-Dimpfel
"Excellent professional service! Excellent product! Very satisfied customer and I highly recommend!!"
4 years ago
Google review
mahmoud khojasteh
"I wanted a hot tub for a very long time but always hesitated because I knew nothing about them. I called a few places and my search ended at jacuzzi. I want to take the time to truly thank and recommend Jennifer gaetano!! Her enthusiasm, understanding and willingness to teach is the reason why I made my purchase. She took the time to hear me out in order..." Read more
4 years ago
Google review
Priti Tomlinson
"Great customer service from beginning to end."
4 years ago
Google review
Dave McGibbon
"I would recommend Jacuzzi Ontario to anyone looking. From the initial phone call from Erin Stephens, she answered all of our questions and found us the perfect Jacuzzi. Jacuzzi Ontario takes care of everything didn't have to call an electrician as it is taken care of and were great in wiring up our Jacuzzi, the delivery guys were awesome took the time to an..." Read more
4 years ago
Google review
Tania De la Rocha
"Best service experience I've ever had! (J425) We were shopping for a hot tub and got referred to Melanie Fogolin by a friend, we were looking to get information and we ended up closing the deal within an hour, she was the most amazing product advisor, she gave us an excellent deal and made us feel that we didn't need to have a worry in the world after making..." Read more
4 years ago
Google review
Peter Ferrante
"Professional and knowledgeable staff made the buying decision easy. No high pressure tactics and quality of product is unmatched. Love it."
4 years ago
Google review
Ellyn Winters-Robinson
"Super pleased with our Jacuzzi purchase. The team was very professional and well coordinated. Installation was completely turnkey."
4 years ago
Google review
Mark Herman
"Absolutely amazing service! Installation was quick and easy. The team was polite and informative. I would absolutely recommend to anyone interested."
4 years ago
Google review
Ted Abraham
"Darren was great! Very helpful throughout the whole process."
4 years ago
Google review
Jeana Davis
"We had a great experience with Erin. She helped us get into the right spa for our family. Her customer service was awesome, and she was always very fast at getting back to us. We bought our tub during covid-19 and she Facetimed us and helped walk us through the process of getting the tub set up. Thank you Erin, we are very excited!"
4 years ago
Google review
Juan La Corte
"We contacted Melanie at Jacuzzi. We were referred to her through a friend. Since our first interaction she was great. She helped us navigate the different models and options available. We discussed placement with her and what our options were. Everything was over the phone but we felt an almost exclusive dedication to us; she responded very quickly and repli..." Read more
4 years ago
Google review
Nikki Bannister
"Absolutely wonderful company to deal with.. stayed within our budget.. they were quick and efficient when installing our hot tub.."
4 years ago
Google review
Jean-Francois Belanger
"Jacuzzi London offers great service. Do not hesitate to use the online support to contact them, they are very professional and will help you out to find a solution for you. Thanks to Sarah for the phone support!"
4 years ago
Google review
Brittany Healey
"Best customer service"
4 years ago
Google review
Steve Johnstone
"The benefit of dealing with Jacuzzi is that it is a proven product. They invented the hot tub. And the other nice thing is that the price you pay includes everything including the cover, electrical hookups, steps. No surprises, like you might find with their competitors."
4 years ago
Google review
Dave Rogowsky
"Alaina, was very helpful in my hot tub search. She worked within my budget without trying to over sell! Couldn’t believe how quickly the hot tub came to my house. Was tubbing within 4 days of my order."
4 years ago
Google review
Cindy Burchett
"Easy to order online. Order arrived as expected, on time and accurate."
4 years ago
Google review
"Great Service! Great Swim Spa"
4 years ago