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1,567 reviews
4.9/5 average rating
brent grieve
Don Ramsay
"Great staff always helpful"
7 years ago
Google review
Kyle Mann
"Darryl hudgins couldn't have been better went above and beyond to help and get us our hot tub at the soonest date possible set was fast and answered all questions the product is top notch we love it this review is from Andrew Wilbee"
7 years ago
Google review
J B
"We are very happy with our decision to purchase a Jacuzzi spa. We found Daryl and the staff very helpful, informative and great customer service. They regularly assist us in checking our water condition, giving us the recommended adjustments we need to keep the spa working flawlessly. We enjoy the personal service provided every time we attend the store...." Read more
7 years ago
Google review
Tara Russill
"Excellent customer service. Good product selection."
7 years ago
Google review
darcy gerrior
"Anyone in the market for a hot tub , go to Ancaster and ask for Matthew he did a great job helping pick the tub to fit our needs. I loved the fact that we could text any questions and get a response back asap and not have to wait for a call or email.. thanks again Matthew happy tub owner Darcy and Danielle 5 Stars"
7 years ago
Google review
mitch ritter
"The experience buying my first hot tub from Sergio at Jacuzzi was smooth and easy. He worked effortlessly to get us the best deal possible and went above and beyond the normal duties of a salesperson. Sergio is a master of his profession and an honest and trustworthy salesperson. I went into a lot of different hot tub stores with my family and none treated u..." Read more
7 years ago
Google review
Cindy Welton
"Rob from the Upper James Location did a great sales job for us. Rob ensured that any concerns with the hot tub purchase or accessories were properly addressed. Actually he went above and beyond what one can normally expect from a company. The end result is that we now have a fantastic Jacuzzi Tub in our backyard that looks and works great. A great additio..." Read more
7 years ago
Google review
Jenn S
"Although I did not purchase from this company mostly out of convenience to travel bavk and forth negatting the fact there are many other Jacuzzi dealers around they (particularly) Hamad came to my rescue anyway when simply trying to purchase a cover repair kit on a cover I received 10 days ago from a different company. I tried at the store level and spa comp..." Read more
7 years ago
Google review
Laurie Chappell
"We shopped around for a good quality, good price hot tub before purchasing Jacuzzi. Michael Boyle was excellent in providing customer service throughout our decision-making. No sales pressure, and kept in constant contact regarding upcoming deals and availability. From the first visit to the store when we met Michael until our purchase and set up Michael w..." Read more
7 years ago
Google review
Tyler Kelloway
"Hamad was extremely helpful through the entire process of purchasing our tub. He is very knowledgeable and honest with any questions we have."
7 years ago
Google review
Bruce Beaton
"I highly recommend this store if you are looking for a superior product, extremely knowledgeable and honest staff....Daryl was really helpful and provided us with all the info we needed to make our decision When it came time for delivery, he went above and beyond to ensure everything went well and we were happy We are very happy with our choice!"
7 years ago
Google review
sean
"One of the best customer service experiences I have ever had. Thanks Brad for going above and beyond when it came to helping us get the hot tube we have always wanted. Your follow up as well as making sure we were completely satisfied is appreciated. We will definitely recommend you along with Jacuzzi Hot Tubs in Vaughan to anyone who asks me about purcha..." Read more
7 years ago
Google review
Don Cardwell
"Bought a hot tub from Burlington Jacuzzi and can’t say enough about the service. They arranged to have a crane attend and then followed up with 1 hour of instruction on start up. Thank You -Don Cardwell"
7 years ago
Google review
abe giesbrecht
"Very helpful! Helped us get the tub we needed without any hassle and even came to our home to help us set it up properly. Jacuzzi is the way to go if you plan to get a tub."
7 years ago
Google review
Lorenzo’s GoPro Amazing Atv Clips
"Rob Burns is the best!"
7 years ago
Google review
Paul Petrie
"Amazing customer service. I would recommend anyone who is looking to purchase a hot tub to go and see Robert, you will not be disappointed. When we walked in the door at Jacuzzi London he greeted us with his outgoing and enthusiastic personality. We ran into some troubles with our electrical, Robert was there for us via phone and text. Robert is best Sal..." Read more
7 years ago
Google review
Ian Frickleton
"Hamad and Michael are friendly, professional and extremely helpful. Melanie from the Oakville office and Braden too. They’ve provided lots of help, advice and reassurance in our first few months of having our first hot tub and have helped to make it an all-round pleasant experience. I would heartily recommend dealing with these guys."
7 years ago
Google review
Jody Comeau
"Selwyn is by far one of the most professional and personal sales person I have ever met. It has never been about the price of anything but the value. I have been a sales coach professional for over 15 years and his dealings with me need no coaching from me. I feel he is more of a family member than a Jacuzzi representative. I have never had a question unansw..." Read more
7 years ago
Google review
Josie Fafalios
"Outstanding service! Brad at Jacuzzi Vaughan went above and beyond to help us out with a part that we desperately needed for a 17 year old Jacuzzi tub. When no one else was able to give us any answers, Brad came through for us! When we're ready for a new tub we will definitely shop at Jacuzzi Vaughan."
7 years ago
Google review
Dana Hyde
"Friendly and helpful staff. Very welcoming . 5☆'s from Quebec!"
7 years ago
Google review
Jimmy Baptista
"Jacuzzi Burlington is the most knowledgeable and professional staff I have found in the GTA when it comes to hot tubs. Our experience there was fantastic! After searching for the right hot tub for months, I'm so glad their sign right off the QEW caught our attention! Michael Kitchen and the staff at Burlington Jaccuzzi are no doubt the most knowledgeabl..." Read more
7 years ago
Google review
Ragavan Baladurai
"Great service."
7 years ago
Google review
Jamie McLeod
"Do yourself a favour and visit these guys if you are interested in getting a hot tub spa - Hamad was professional and had a lot of great advice - delivery crew and spa training was friendly and on time as promised. Tub works great as advertised heats up fast and is quiet when running. Really simple to use and requires very little chemicals due to the patente..." Read more
7 years ago
Google review
Andrea Tillmann
"Very positive experience! Staff is great and I was happy with the delivery and follow up service. They helped me get exactly what I was looking for, at a good price. Hamad was great to work with and is excellent at his job!"
7 years ago
Google review
"Very professional service always helpful. Definitely recommend Jacuzzi Whtby."
7 years ago