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1,326 reviews
4.9/5 average rating
K. Parrott
Claire Rumjan
"So, spur of the moment decision to look into buying a hot tub....where to begin? Luckily, we found Jacuzzi Hot Tubs in London, Ontario. Michael Kitchen answered the phone and put me at ease right away with the many questions I had. He was so knowledgeable about the product, he made it easy for us to want to drive in to London and look into it further. We..." Read more
9 years ago
Google review
Richard Law
"Excellent service during purchase and follow up - very knowledgable staff and excellent product - highly recommended"
9 years ago
Google review
Triscia Raven
"Good advice and have some laughs while getting what we need for our hottub !!!! Thanks Andrew and other members of staff"
9 years ago
Google review
Cathie Marchand
"Bought our Jacuzzi J480 3 years ago. Love it! Service has been great and staff is always helpful."
9 years ago
Google review
Michelle Hughson
"We bought our first hot tub from Mike. It was such a great experience and he has helped with my many questions. Very knowledgeable and went above and beyond any other sales rep we had gone to (we looked around before we purchased). Highly recommend you buy a hot tub here!"
9 years ago
Google review
Amy Bruhn
"Staff are friendly and knowledgeable regarding spa chemicals and helped me when finding the correct chemicals for my hot tub."
9 years ago
Google review
d hutnyk
"Excellent staff and installation! Continued service is greatly appreciated in helping with keeping our new spa working for years to come! Thanks for everything! Highly recommend if you are thinking of a new spa!"
9 years ago
Google review
Amir Saeidi
"Hi, I highly recommend Mike and George at Jacuzzi Hot Tubs London, they were professional, personable and curtious with us. I checked California spa and Arctic Spa and couple other hot tubs vendors in London area but nothing came close to what they have to offer and also their costumer services is highly exceptional , and I really mean that, Mike on short no..." Read more
9 years ago
Google review
Gary Saamanen
"Excellent customer service, we are very happy with our new tub and the level of personal service! Highly recommend this store."
9 years ago
Google review
Darlene Robinson
"The sales team was very helpful and continue to be post sale too!! Thank you!"
9 years ago
Google review
JP Games
"I purchased a Used 2008 Jacuzzi(J470) Last year, and I ABSOLUTELY LOVE IT! I purchased this as a Birthday gift for myself and my wife. We use it quite often, even in our very busy life. Anyone looking for some incredible deals for TOP END brand spas, but don't want to pay an arm and a leg for a spa, Then look no further! The moment I walked in, I was dealing..." Read more
9 years ago
Google review
Bear Atch
"Our recent experience with Jacuzzi London has been fantastic. George and Mike are extremely knowledgeable and helpful. This was our first spa purchase so we had many questions. After visiting many hot tub dealers we came back to Jacuzzi London and made our purchase. After receiving our tub George called us to make sure we were up and running and was happy to..." Read more
9 years ago
Google review
Jonathan Prince-Campanella
"My fiancé and I were in and bought this really nice hot tub (PN 850 Model) and I absolutely love this store and would give a positive recommendation anytime. The gentleman that helped us was Jorge! Excellent customer service and great guy! Thanks Again!!"
9 years ago
Google review
Ray Brown
"My wife and I were warmly greeted as we entered the store. Mark quickly understood what we where looking for and found a spa that met our requirements. He went through what was required on our part prior to the delivery of our spa. The total sales experience was professional and efficient."
9 years ago
Google review
Sean Mcelhone
"great service from sale to set up ..the team at jacuzzi know how to treat a customer"
9 years ago
Google review
Gerry Dearing
"Great experience from first look to installation. Mike Kitchen was great at explaining hot tub models and features all while listening to what we were looking for. Sold us a great tub that was perfect for our needs. The package he put together had everything we needed as far as steps, cover, lifter etc. I would highly recommend Jacuzzi products and Mike and..." Read more
9 years ago
Google review
Jason Dunn
"Purchased a Jacuzzi hot tub last year. The hot tub itself is everything we expected it would be."
9 years ago
Google review
Ben Van Every
"from the start we were unsure of what to look for much less purchase , Mike was instrumental in helping us find what fit our needs , great service great followup after sale and delivery and set up was a breeze very glad we went to Jacuzzi! thanks Mike"
9 years ago
Google review
Bruce McNiven
"Paul was extremely helpful and answered all of our questions. He explained the pro's and con's of different types of systems - from bromine vs chlorine, standard lifts to hydraulic lifts as well as, UV process. We liked the honest approach and, he was not pushy (like some other brands). With Paul's help we bought a 385 the same day."
9 years ago
Google review
Steve Wiebe
"Thanks to the staff at Jacuzzi hot tube for all the support and help with our hot tub and even advise with our pool and all the pros and cons to salt water etc. We've been in several time over the past year and they have always take the time to help us with no pressure of try and up sell us or lead us down a path we don't want to go but to advise us on what..." Read more
9 years ago
Google review
Karen Law
"I have had ,many successful visits to Jacuzzi Barrie. They even offered me advice to assist with my pool! This is the only place I will go for support for my hot tub needs. Everyone has always been friendly and professional from the moment I walk in the door!"
9 years ago
Google review
Scott Morrow
"Great service. Great product."
9 years ago
Google review
Pat Turcotte
"We were looking to purchase a good used spa, and checked out Hot Tub Liquidators in Hamilton. We met Mark Levine and he walked us through various options( 1 pump versus 2 or more, chlorine versus bromine). He also sold us on their Clear Ray UV light system that really works to keep our hot tub clear. When we found the tub we liked, we set up a delivery date,..." Read more
9 years ago
Google review
Nicole McLaughlin
"Great staff, eager to answer all my questions. When looking at their tubs my wife and I did not feel pressure to buy one so for that I would recommend going there to see what they have. It did take longer than anticipated for my tub to arrive but overall it was a good experience. We did have a service call after 2 weeks of having the tub and they came in pro..." Read more
9 years ago
Google review
"Good service with products always available."
9 years ago