Google 
1,267 reviews
4.9/5 average rating
James Johnston
Steve Macdonald
"This store is good, better then the Ancaster location. The company as a whole is a little lacking in some areas, almost like they are teetering on collapse at any moment."
4 years ago
Google review
Adam W
"I purchased a hot tub from Jacuzzi a few years ago. My family absolutely loves the tub. It's easy to maintain, and we get a lot of use from it. We have had only two minor issues with the tub, and both times the service response was very fast, very professional, and not expensive at all. I would recommend Jacuzzi to anyone looking for a hot tub."
4 years ago
Google review
Terry Whelan
"Bought our hot tub just over a year ago and the after service and help from Mike and the London Jacuzzi team has been top notch. They are always available to answer questions and provide water tests when I remember to bring them by. I would definitely recommend Jacuzzi London for anyone looking for a hot tub or swim spa."
4 years ago
Google review
Jim Merza
"Great service both on line and follow-up!"
4 years ago
Google review
Anita VanDerHoeven
"Very knowledgeable staff."
4 years ago
Google review
Robin Paisley
"Knowledgeable staff with a service first attitude. They are always available to help provide advice. We've had our hot tub for several years now and still make a point of seeing them for all of our supplies. They will be our first call when we need a new one."
4 years ago
Google review
Rachel Travis
"Always amazing service and super knowledgeable!!"
4 years ago
Google review
Lorraine Bartolucci
"Great and fast service."
4 years ago
Google review
Lincoln Marriner
"great location, friendly, knowledgeable and courteous!"
4 years ago
Google review
Drew stuart
"Great spot to buy quality hot tubs and all associated products once you are up and running."
4 years ago
Google review
Laura Hartery
"Great Service! Hot tubs are fantastic."
4 years ago
Google review
Brian Godau
"Very good service at this location."
4 years ago
Google review
B&L Martell
"Had an error issue with our hot tub...maintenance came out and sorted us all out! Pleasant and cheerful staff...can't ask for more!! Thanks!!"
4 years ago
Google review
Debbie Martino
"We are over the moon excited about our new Jacuzzi Hot Tub purchase! From the moment we communicated with your Rep, Jenn, we were treated like royalty! She made us feel comfortable and confident in our purchase and answered all our questions with the most amazing knowledge and best personality we have ever encountered. We learned so much about the produc..." Read more
4 years ago
Google review
Todd Bowers
"Great customer service at Jacuzzi Whitby. Love our Jucuzzi"
4 years ago
Google review
sidharth sood
"Josh went out of the way to help me with our newly acquired jacuzzi from previous home owners. He even FaceTime’d with me to help out my issues and spent over 2 hours in store and on phone to get me fully acquainted with Jacuzzi 101. Customer for life! Highly recommended!"
4 years ago
Google review
Joshua Young
"The service we received from Jen at Jacuzzi Barrie has been phenomenal! She is very knowledgeable with all of Jacuzzi’s products and her passion for her job is immediately obvious. Jen has provided super friendly service to us and has been quick to answer every question we have - being we are new hot tub owners. Couldnt have asked for a better experience wit..." Read more
4 years ago
Google review
Brian Hurst
"Good service, the staff is very knowledgeable."
4 years ago
Google review
Chris C
"Great service. Very friendly."
4 years ago
Google review
Bryan B
"The staff at Jacuzzi Kitchener are always willing to help you with whatever questions you have! They really know there stuff. Thanks."
4 years ago
Google review
Scott Fitzgerald
"Great service 😀"
4 years ago
Google review
Sandra Wright
"The service was exceptional and being new to owning a hot tub they have been extremely helpful and have even come to our place to help us a few times. I would highly recommend them over any other company as Jaccuzzi has been around for years."
4 years ago
Google review
Suzanne Quinn
"The customer service I received today as it has been every visit has been stellar. I am always made to feel welcome, almost as if I am an old friend returning, even I have not been there for a few months. The staff is friendly, knowledgeable about your products and helpful to say the least. Among the best customer service experiences, if not the best experi..." Read more
4 years ago
Google review
Ray Mohammed
"Friendly staff, always helpful and very knowledgeable on hot tub maintenance."
4 years ago
Google review
"Great sales staff, even remotely through the pandemic."
4 years ago