
1,689 reviews
4.9/5 average rating

Savo Knezevic

Leigh Anne Kraft
"After researching how great Nordic Hot Tubs were I found Wellness Shop in my search for a dealer! I couldn’t be more happy with the whole experience! Amazing customer service and a fantastic product! We LOVE our hot tub! Mike has been there from the first contact message to day of delivery and is only a text away! I highly recommend Wellness Shop!! You..." Read more
a year ago
Google review

brenda davis
"Great service. Messaged me prior to his arrival and was a very personable gentleman. He was very efficient and thorough regarding repairs. He turned a dreaded activity into a very pleasant experience. Glad I called them to check out my hot tub issues. Thanks for the great service!"
a year ago
Google review

Marilyn Bacher
"Great service , technician was on time and very knowledgeable. Best of all the part and service was under warranty."
a year ago
Google review

Andrew Fortis
"Joe Sousa of Newmarket was excellent. He got my tub back into working order and I am so grateful for Joe. He was pleasant, patient and professional! He was super helpful, and was so glad he was there to assist. Amazing job and service."
a year ago
Google review

Janet Cullen
"Products and customer service are excellent. Delivery is quick and efficient and most. And they are shipped to my door. No lugging or looking in stores for the things I need for our pool."
a year ago
Google review

Robin Mitchell
"Great Service - the email reservation and especially the service technician were excellent, very knowledgeable and solved the issue quickly. Highly recommend their service!"
a year ago
Google review

Marylou Patava
"We have had excellent service from the Wellness Shop - maintaining our hot tub. The technicians are prompt and give us a full report"
a year ago
Google review

Frank Procopio
"Prompt, courteous service with great attention to detail. Very skilled technicians at the top of their game. Highly recommended."
a year ago
Google review

Chuck F
"Michael Boyle at the London Wellness Shop is very knowledgeable and delivers excellent friendly service. The sale and delivery went exactly as anticipated with no surprises. Hot tub is filled with well water and Michael guided us completely through the set up. We live an hour from the Wellness Shop and they will get all my future business. I would def..." Read more
a year ago
Google review

Brian Mandelker
"Very professional, on time, and polite!"
a year ago
Google review

Dan Mueller
"Our experience purchasing a swim spa from the Wellness Shop in Vaughan was outstanding! From the first step into the store to the delivery and spa school, everything was first class. Special thanks to Jenny (Store Leader) who answered all our questions, followed up on scheduling aspects of our project and ensured that we were satisfied throughout the proces..." Read more
a year ago
Google review

Michael Korin
"We bought a jacuzzi hot tub from Wellness Shop. Great product, excellent price and amazing customer service. Thanks to Jenn for arranging everything from start to finish."
a year ago
Google review

Kevin Spratt
"Very pleased with my new Jacquizi J-485 hot tub and smartop cover. This tub provides a powerful full body massage and the jets can be adjusted to your preference. Mandi from the Wellness Shop was very prompt responding to my questions and professional. Their expertise makes you feel you are making a good choice. I was very satisfied with the delivery c..." Read more
a year ago
Google review

Wendy Cuthbert
"This company really knows how to service customers. From start to finish the cleaning out of our hot tub was a breeze, with very competent, friendly, efficient people in charge of the arrangement, the reminder and the conclusion of the job. It was a first class experience."
a year ago
Google review

Kim Stubbert
"Great service! Fixed the problem right away...also had lots of extra supplies in the truck (which he installed as well no charge) and also offered discounts for on-site. Would definitely recommend!"
a year ago
Google review

George Spagnuolo
"I recently had the pleasure of working with Stuart at the Jacuzzi Wellness Centre, and I couldn’t be more impressed. He is incredibly knowledgeable and personable, making the entire process smooth and enjoyable. Stuart took the time to explain all the features and benefits of the hot tub in great detail, ensuring I understood everything before making a decis..." Read more
a year ago
Google review

Nancy Cormack
"We bought our hot tub (love that darn thing...enjoy it winter and summer)...however...we developed an issue with the cover. We called the Welness Shop and they took care of us without hesitation. You really get to know a company when you're in the hands of their service specialists...and I can tell you, they are over achievers. We could not be more satisfi..." Read more
a year ago
Google review

Reginald Ratnanandan
"The process to book the appointment was seamless and efficient. I had a few questions on what was needed to be done VS recommended, all questions were answered and additional reference info was sent for my review. The tech who attended was on time, professional and did a very thorough job in cleaning the J245 Jacuuzi. Prices were fair the transparent. Just..." Read more
a year ago
Google review

Lisa Decandia
"Back to hot tub heaven thanks to Joe. He was prompt, explained everything and most of all found the problem and fixed it! Thank you."
a year ago
Google review

Derek Butler
"Christian made the whole experience very enjoyable and easy. Would highly recommend."
a year ago
Google review

Daisy Silva
"Our technician Joe was amazing. Not only did he fix our hot tub, he answered all questions and concerns that I had. Very courteous and polite highly recommend for all your jacuzzi needs. Great customer service"
a year ago
Google review

Solitaire x Alex Armen
"Christian was wonderful and followed up to make sure set up was done correctly. Had a nice selection that fit all of our requirements. Very pleased (and relaxed!) with our Jacuzzi!"
a year ago
Google review

James Hilton
"Always happy with their service. Very nice employees who know what to do to get me back in my hottub."
a year ago
Google review

Gary Lowe
"Awesome service, technician (Troy) was informative, polite and professional."
a year ago
Google review
"I had a great pleasure to meet Jamie. He is very skilled technician with attention to details. I would highly recommend him and Welness shop for anything related to hot tubs. Keep up the good work."
a year ago