Google 
1,875 reviews
4.9/5 average rating
Frank Becker
Carol Kiefer
"The Wellness Shop in London is a clean, welcoming store with a variety of products on display and set up to show customers its features. Staff were great at answering all my questions even by text after I left the shop and thought of more things to ask. Responses were prompt but never pushy. Delivery was set up quickly and the process was efficient with all..." Read more
4 months ago
Google review
Tom Keating
"We had a great experience at Wellness Shop. Delivery and setup went very smoothly. We've been enjoying our new tub for about a month now and no issues at all..."
4 months ago
Google review
Adam Rosenblum
"Fast delivery and easy to navigate website make the Wellness shop the go to for all my product needs for my 17ft Swimlife Pro"
4 months ago
Google review
Alan Guerrero
"The people at the Wellness Shop at the Jacuzzi Barrie have been awesome in getting my swimspa back to form. Barb and Matt, from the store and the service department were on top of things, both real professionals. Cheers!!"
4 months ago
Google review
Pete Rainford
"Knowledgeable and friendly with great communication. Mandi was great in helping us navigate all the vast options to get us into the right hot tub. Delivery and setup were all arranged and clearly communicated making the whole process easy. Any questions or concerns were dealt with immediately and resolved well. Thanks for the great service!"
4 months ago
Google review
Vas Alexiou
"We have only had our new infrared sauna for a few weeks and we are thoroughly enjoying it. It’s relaxing, and aches and pains are significantly reduced. Customer service from the Wellness Shop was excellent from the initial exploratory phase to the final delivery. Highly recommend both the Clearlight Infrared Sauna and the Wellness Shop. Thank you, Andre"
4 months ago
Google review
Claudio Nunes
"FixMyHotTub is literally the one-stop shop you need for all your hot tub needs!!! My experience with the company was completely flawless, just 5+ stars (or 100+ if this rating was even possible). They sent one of their technicians, Greg Braid, to service my hot tub and he is a true professional. He serviced my hot tub quite quickly, fixed what was require..." Read more
4 months ago
Google review
Jon Cordeiro
"We had a great experience with the Wellness Shop. Excited for our new tub! Chase was very informative and accommodating along the way. Worth the visit if you’re in the market!"
4 months ago
Google review
Jeff & Kathy Moogk
"We were very pleased with the Service. He came on time he checked multiple items that were not even on our list. He explained everything clearly and the cost."
4 months ago
Google review
Derek Merilees
"Joe the Service Technician from the Wellness Shop always does a great job helping us open and close our hot tub. He is friendly and knowledgeable and we will continue to use his services to service our hot tub."
4 months ago
Google review
John Regeling
"I called Wellness Shop & Fix My Hot Tub in to have my Jacuzzi hot tub looked at for leaks. I inquired if there was warranty on the leaks and they have to send Technician to inspect for leaks and had appointment with in less than a week. I had reminder of my appointment and a call by the Technician that he would by in few minutes. When Matthew arrived to che..." Read more
4 months ago
Google review
Sherri Didluck
"Eric was knowledgeable and experienced and didn’t try to sell us anything we didn’t need. He fixed our tub and gave some good tips."
4 months ago
Google review
Joel Boyd
"Great people and products! Everything delivered as promised. Nice store too!"
5 months ago
Google review
Michael Orser
"Great new hot tub great experience from sales to delivery and installation. Thank you Christian Arcuri and delivery and installation team. Beautiful hot tub Yvette and Michael"
5 months ago
Google review
Victoria Norton
"Matt was very helpful, professional and efficient. He explained how to take better care of my Jacuzzi in the future to ensure maximum usage. Thanks!"
5 months ago
Google review
Ariella Kanner
"Great product, great service!"
5 months ago
Google review
Lisa R
"The entire experience was exceptional from start to finish. Jennifer was incredibly knowledgeable, answered all our questions thoroughly, and addressed every concern with care and clarity. She was supportive, responsive, and truly a pleasure to work with. Her professionalism and dedication were the deciding factors in our purchase—she made all the difference..." Read more
5 months ago
Google review
Fadi Yared
"Fantastic service, agility and honesty - very reliable place for hot tub service"
5 months ago
Google review
Jean Prichard
"Our experience was very good - booking was easy and Troy, the technician who came out to our house, did a great job of dealing with the issues we wanted to fix. Thank you!"
5 months ago
Google review
M R
"I had a great experience with The Wellness Shop thanks to their service technician, Andrew. He was prompt, courteous, and extremely knowledgeable. He quickly diagnosed the issue and had everything up and running in no time. It's rare to find someone so efficient and professional. Highly recommend both Andrew and Jacuzzi's Wellness Shop!"
5 months ago
Google review
Brent Paine
"Chase was great to work with and everyone there is very knowledgeable. Fantastic place."
5 months ago
Google review
Micah
"Here's 5 stars now do i get Andre off my YouTube"
5 months ago
Google review
Lindsay Patton
"these guys are always super friendly, on time and communicates effectively if anything needs to be done on top of our regular service! Oh, and they always have additional products with them if we need to add on!"
5 months ago
Google review
Marika Ruta
"The staff was excellent on explaining all the features and Health benefits. The delivery was on time and the delivery staff was very friendly and installation was a success. Been using it every day."
5 months ago
Google review
"We bought our first hot tub here Mandi was great spent lots of time going over all the tubs with us and kept us up to date on currant sales and deals till we found the right one was a great overall experience"
4 months ago