
1,689 reviews
4.9/5 average rating

Vino Messi

Alex A
"I usually complete reviews when the experience is really positive or negative. I'm always happy to share with others when the service received meets and exceeds my expectations. My recent service for my Jacuzzi was outstanding. The tech was on time, responsive, completed the service exceptionally well and answered my questions. Thanks for the great experien..." Read more
3 years ago
Google review

Andrew Sears
"We love our hot tub and the bath salts from the Wellness Shop. Thanks Ashley and crew!"
3 years ago
Google review

David & Danielle Kamerman
"From meeting Melanie, learning about Jacuzzi hot tubs, to electrical set up, hot tub installation and our first use, we have been nothing but impressed with the outcome. I personally love the hydrotherapy aspect of the Jacuzzi product. Thank you to the Jacuzzi Burlington Team!"
3 years ago
Google review

Jacqueline McGroarty
"This shop is great. Julie was great to work with. The spa arrived when she said it would. Set up was fast. I would definitely refer this place to all of my friends."
3 years ago
Google review

Dennis Mortson
"Called for a warranty claim and the technician was very personable, knowledgeable and quick with his assessment and solution. I couldn’t have been happier with the service. The tub is pretty amazing too! Highly recommended!"
3 years ago
Google review

Lisa Cote
"We just purchased a tub yesterday! And we can’t wait for it. We purchased mostly because of Erin, she was incredible. We felt at home the moment we walked in, although the hot tub won’t be here for a few weeks, we are very pleased with our experience here. We had went to a few other stores, but no one compared to Erin and the price and quality, was even bett..." Read more
3 years ago
Google review

Lauren Baker
"Have always had amazing service from them! Highly recommend."
3 years ago
Google review

TheOneCanoe
"We purchased a Jacuzzi Swim Spa through the Jacuzzi location in London, Ontario. The process was very easy as we dealt with only one salesperson as a point of contact throughout our purchase. Freddy Parreira was very knowledgeable about the spa and was quick to answer any of our questions, returning calls, text, and emails promptly. The installation went s..." Read more
3 years ago
Google review

Miguel Mendes
"Best hot tubs on the market. Absolutely love it"
3 years ago
Google review

Terry Lee
"From the purchase to the install, this place was amazing ..Myself and Max are very pleased and highly recommend this place ..Liz was super fantastic , she came to our house and put us through jacuzzi school and answered every question we had ..We love our new spa , and use it everyday ..If you're looking for a new spa , go see Liz and you will be very happy..." Read more
3 years ago
Google review

Max Mcvannell
"From the purchase to the install, this place was amazing. And Liz was super fantastic, she came to our house and put us through jacuzzi school and answered every question we had. We love our new spa , and use it everyday. If you're looking for a new spa , go see Liz and you will be very happy you did."
3 years ago
Google review

Christine Schreck
"The delivery team from Hot Tub Movers were amazing!! They were very friendly, knowledgeable & efficient!! Stuart from Jacuzzi in Barrie reached out to me several times to ensure all went smoothly! Would highly recommend!! Thanks again to the entire team!!"
3 years ago
Google review

Bonavista Holdings
"We have always received fantastic service from Jacuzzi. Whether it's in store or with a service call, every one we encounter is professional, knowledgeable and very helpful and the quality of their hot tubs doesn't even begin to compare to that of their competitors. For every house that we have bought, the first thing that we do is put in a Jacuzzi hot tu..." Read more
3 years ago
Google review

Ceilidh Gavin
"Alaina at Jacuzzi Whitby is absolutely fabulous. She is very knowledgeable on the jacuzzi product line and helped us to select the right model for the needs of our family. Cannot recommend enough."
3 years ago
Google review

Jason Butler
"Amazing service from the day we walked in the store and it continued even after delivery and installation was finished. Alaina was excellent in helping find the right Jacquzzi for us. She answered our calls and questions and also showed us how.easy it is to keep our water and Jacquzzi in great condition so we can enjoy it every day! Thank you for a great pro..." Read more
3 years ago
Google review

Jonathon Vincent
"Purchased a hot tub in April and had it installed. I was happy with the purchase and delivery. The placement was great and electrician was fantastic. Couldn't be happier with the end result."
3 years ago
Google review

Linda Moore
"We are so thrilled to have our hot tub. Our 40th anniversary this month. And when we went to Wellness Shop Jacuzzi London, Ont. Michael Boyle was so attentive to all our questions. He knew his product and still supports us after the purchase. We will definitely recommend this company to our family and friends🥰🥰"
3 years ago
Google review

Ryan Duffy
"My wife and I met with Melanie in early May and had our hot tub delivered on the 1st of June. Most that time was spent on logistics on our end. Considering we knew very little about what we wanted, it was unbelievably easy process. Melanie sold us the perfect tub for our needs and was a pleasure to deal with. Competitive pricing without sacrificing quality...." Read more
3 years ago
Google review

Dave Cook
"Very happy with the whole experience with jacuzzi from purchase to install. We worked with Natalie in Whitby store and she answered all our questions and was a pleasure to work with. Our experience with Jacuzzi was top notch!!!"
3 years ago
Google review

Jane Tuer (she/her)
"I purchased a swim spa from James Smith at the Wellness Shop. Of course during COVID everything took longer to get in, but now that it's been in for awhile I have to say I love it....use it daily!!! The installation was an event and fun (cranes over houses) and everyone was polite and fun. James was so helpful with suggestions of cleaning tools - I've boug..." Read more
3 years ago
Google review

Michael Wilde
"Super"
3 years ago
Google review

Barbara Schriever
"So after months of searching for the right hot tub I came across Jacuzzi the young lady that I dealt with inside the store she was just fantastic she had so much knowledge of the Jacuzzi brand that she just made me understand everything that I was getting involved in , it was fantastic to know that everything was included, including the electrician that show..." Read more
3 years ago
Google review

Tara Frias
"My experience with Jacuzzi has always been pleasant from the “shopping around days” to maintenance…the team provides top-notch service throughout all their teams. Highly recommended!"
3 years ago
Google review

Tim H
"Purchased a 17 foot swimlife expert spa from Ashley at Jacuzzi in London. We had it narrowed down to two spas and decided this was the right one for our family. Steps on both sides and backed by jacuzzi. Our sales rep Ashley was awesome and knew her stuff. Once delivered she came and gave us a tutorial on how to set up the chemicals. She made it look eas..." Read more
3 years ago
Google review
"Wide collection of hot tubs with smart features!"
3 years ago