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1,272 reviews
4.9/5 average rating
Bryan B
Scott Fitzgerald
"Great service 😀"
4 years ago
Google review
Sandra Wright
"The service was exceptional and being new to owning a hot tub they have been extremely helpful and have even come to our place to help us a few times. I would highly recommend them over any other company as Jaccuzzi has been around for years."
4 years ago
Google review
Suzanne Quinn
"The customer service I received today as it has been every visit has been stellar. I am always made to feel welcome, almost as if I am an old friend returning, even I have not been there for a few months. The staff is friendly, knowledgeable about your products and helpful to say the least. Among the best customer service experiences, if not the best experi..." Read more
4 years ago
Google review
Ray Mohammed
"Friendly staff, always helpful and very knowledgeable on hot tub maintenance."
4 years ago
Google review
Dan Sibley
"Friendly, reliable, great service. Highly recommend Barrie Jacuzzi. ... Dan"
4 years ago
Google review
Holly Curtis
"After owning my Jacuzzi for almost a year, I continue to feel reassured that I chose the right company for my investment. The consistent gold standard in personalized customer service that I have enjoyed in the past was confirmed again yesterday during a routine visit. I left the store feeling really pleased that I chose a Jacuzzi and once again, delighted i..." Read more
4 years ago
Google review
Rick Robertson
"Had Jacuzzi come and empty, clean and refill my hot tub. The job was done quickly and the maintanence person was very concerned that I fully understood what was done. I was impressed with the level of service."
4 years ago
Google review
Brenda M
"Thanks to Michael Kitchen and his team for reaching out to me regarding my issues. My problems have now been rectified and resolved. I am pleased to know that Jacuzzi has personnel that are willing to take the time to listen to their consumers and sincerely help in any way that they can! I am loving my hot tub and feel confident going forward with any futur..." Read more
4 years ago
Google review
Natalia Dukszta
"Amazing and attentive service. Thanks so much!"
4 years ago
Google review
M M
"Always helpful and knowledgeable staff to support our maintenance supplies. We have a Nordic spa that has experienced chronic LED light issues since new. Our Jacuzzi store has been helpful but issue is still not resolved after multiple attempts at service over past 12-18 months. It appears to be a larger Nordic issue but would still like manufacturer or s..." Read more
4 years ago
Google review
Susan Edge
"Very friendly staff, great value, we love our hot tub!"
4 years ago
Google review
Mark Stewart
"Great advice on water quality issues."
4 years ago
Google review
Paul Carenza
"Good level of inventory and good customer service."
4 years ago
Google review
Andrew Finn
"Whitby Jacuzzi store provided me with excellent service. The staff was informed professional and helpful. The product is excellent. I just purchased my second hot tub"
4 years ago
Google review
Ronald Doyle
"Very impressed very knowledgeable staff special Thanks James"
4 years ago
Google review
Tamara
"Love our hot tub, really great quality with low maintenance. There is always really great deals and the store is really helpful. If your in Barrie ask for Mike!"
4 years ago
Google review
Jane Paille
"Great products! Great service! Great staff!"
4 years ago
Google review
Dave Hine
"We bought the Sanctuary 3 sauna from Jacuzzi Ancaster. We did have a couple little issues but Jacuzzi Ancaster made it right. They really stood by their commitment - something that means a lot to us as we have dealt with companies before who haven't. We would definitely recommend them. If we do decide on the hot tub, then it will definitely be from Jacuz..." Read more
4 years ago
Google review
Julia Veenstra
"Always get great service here! Bought a swim spa and come for water testing! They know me by name!"
4 years ago
Google review
mark derro
"Staff are pleasant and professional..."
4 years ago
Google review
Bill Toffan
"Jacuzzi Ancaster & Jacuzzi brand are second to none. We're really enjoying our new tub and the team at the Ancaster location have been helpful along the way in keeping our water sparkling clean. I'd recommend Jacuzzi brand if you're in the market for a new tub or upgrading. BT"
4 years ago
Google review
Mark Sippel
"Very quick and easy to deal with. The team is very helpful!"
4 years ago
Google review
Alex Williamson
"I have been a Barrie Jacuzzi customer for three years and have nothing but good things to say about the quality of the Jacuzzi hot tub and the maintenance products sold by the Barrie outlet. The installation of the tub was done in a very professional manner (which included a fairly comprehensive maintenance overview. I highly recommend anyone in the hot tu..." Read more
4 years ago
Google review
James Walker
"Knowledgeable and helpful staff... Great offers as well..."
4 years ago
Google review
"The staff at Jacuzzi Kitchener are always willing to help you with whatever questions you have! They really know there stuff. Thanks."
4 years ago