Google 
1,567 reviews
4.9/5 average rating
Devon Powell
Gannon Coughlin
"Just had our J-385 delivered wow what a tub soooo happy with it. Freddie and his team were awesome and are still a phone call away while we learn about the chemicals."
4 years ago
Google review
Rebecca Craig
"Barb was absolutely amazing! We had a bad experience with another company and ended up with no hot tub. I was honest with Barb about my apprehensions and she went above and beyond to make sure I wasn’t disappointed but more importantly when she said this is your delivery date it was! Delivery and installation was seamless. Thank you so much for making this s..." Read more
4 years ago
Google review
Leader Landscaping
"Excellent experience, start to finish."
4 years ago
Google review
Ben Wakaruk
"We purchased our hot tub through Jacuzzi Vaughan in the middle of November and as promised it was delivered by December 31st - and we've been loving it ever since. Although we considered several other manufacturers, there was no comparison - the quality of service together with the speed of delivery really set Jacuzzi Vaughan apart. Barb Mowder came in pa..." Read more
4 years ago
Google review
brad McVety
"Ordered a hot tub from Brendan Hambleton back in November but because of COVID was told it probably wouldn’t come until May but to my surprise it was here the beginning of February. Delivery was fast and painless, and Brendan called and walked me through the start up and all the chemicals I received. A day after I got it the lights started to flicker on it..." Read more
4 years ago
Google review
Vincent Harrison
"I have been in contact with Jacuzzi Hamilton for months on and off now deciding which spa brand to go with. We have decided to go with Jacuzzi as our salesperson Freddy Parreira has been exceptionally helpful and prompt with answers to our abundant amount of questions we’ve had over the past few months making our decision, Freddy has made it clear that the s..." Read more
4 years ago
Google review
Andre Favron
"Having recently purchased a hot tub directly from Jacuzzi (installed a little over a month ago) I can honestly say that the entire process, and now the installed product itself far exceeds my hopes, let alone my expectations. I have learned that not only are they the originators of the entire hot tub industry with decades of experience but they act like they..." Read more
4 years ago
Google review
Revital Wanono
"Alissa was really wonderful. She was helpful and knowledgeable able able to accommodate all of our requests. All of her responses were timely and clear. Looking forward to getting our spa."
4 years ago
Google review
Gregory G
"Good selection of tubs! Good promotions. Chemicals could be a bit cheaper but that’s how they make money. Would recommend!"
4 years ago
Google review
Julie Zikman Toporoski
"Excellent sales and customer service support on a high demand product at a high demand time. Hot tub arrived in a timely fashion and all my questioned have been and continue to be answered."
4 years ago
Google review
Lucian Sicoe
"Sales person Lauren dit everything possible to deliver the excelent product (Hot Tub Jacuzzi J-245) in time and as promised. We are very happy with the product and was an excellent Christmas gift for our family."
4 years ago
Google review
Tamara Trotman
"My husband and I purchased our first hot tub from Jacuzzi Vaughan and it was a great experience. You go by appointment and the staff show you all the options available and there are many. Mike assisted us and his level of knowledge on each tub was so in-depth it made our decision very easy. Mike is very friendly and had us laughing the entire appointment..." Read more
4 years ago
Google review
Chasing 7
"Excellent tub and service! Happy with my choice after owning previous tubs this one is the best by far!"
4 years ago
Google review
Sr Red
"I have found their sales and retail to be excellent. I have been waiting for a month and a half to have a wet end replaced on my tub that I purchased from them. Their communication for after sales service seems lacking."
4 years ago
Google review
Francie Kane
"Jacuzzi Burlington is the BEST spa seller in the area. Easy to deal with and job completed in a timely manner."
4 years ago
Google review
Michelle Suppa
"We got the sanctuary corner sauna delivered last week. Since installation wasn’t available because of being in a Covid red zone we attempted to assemble it ourselves. Instructions weren’t always clear but I had watched a couple YouTube videos that helped. After 3 hours of fitting it together in a pretty tight spot in our basement it was done. Been using it e..." Read more
4 years ago
Google review
Jim Crawford
"Best price on Jacuzzi products!"
4 years ago
Google review
Zorin OS
"Hands down the best store in all of Hamilton Burlington Oakville and Ancaster"
4 years ago
Google review
Jessica Tersigni
"Excellent service and super knowledgeable employees. We are loving the tub!!!"
4 years ago
Google review
Chris Lewis
"I sent an email about a problem with the cover on my hot tub ... I got response first thing next day, quick and friendly - answered a few questions and sent a picture. Within 48 hours the problem was resolved. Fast and helpful. Great team."
4 years ago
Google review
Kostas Tsambourlianos
"The service and expertise was exceptional. Will definitely be using them again!"
4 years ago
Google review
Karen Paterson
"Great customer service. Love our new Jacuzzi Hot Tub!"
4 years ago
Google review
Colleen Allen
"I have been jacuzzi owner for a year now, and the service I still receive is outstanding! For example, I had to change my uv bulb after one year or so, and have never done it before. I must have been in the store five times but my problem was where it was located in my spa. I just could not find it. Zack took the time to drive out to see my spa, which was h..." Read more
4 years ago
Google review
sheldon maddox
"Place is awesome. Very helpful staff."
4 years ago
Google review
"Excellent customer service, very easy process purchasing our hot tub. Alissa was amazing and very helpful and knowledgeable. Would not hesitate to recommend this team to anyone looking to buy a hot tub."
4 years ago