1,567 reviews
4.9/5 average rating
Ted Troughton
MichaelGo'sBoom
"Very knowledgeable, helpful and pleasant. Always has everything I need for my Jaccuzzi Hot tub. Great deals on spa products. Lovin’ it!!"
6 years ago
Google review
Andrea Troughton
"I had an amazing experience with Jacuzzi especially Dave Kondis, he was so friendly and helped us so much with our decision and helping us learn about our hot tub! Thank you so much!!"
6 years ago
Google review
Neena Brar
"Bedt"
6 years ago
Google review
Michelle B
"I should have done this review long ago, but now that my husband went in for chemicals and said how great the staff is it reminded me I wanted to do this... Very happy with the manager Dave at Hot Tub Liquidators. His commitment and loyality to us meant a lot. Not only did he get us into a great tub but we are very happy with the price. He is not only enthus..." Read more
6 years ago
Google review
Florence M
"Best place"
6 years ago
Google review
Sweeney Macarthur
"Had a few problems with several things during the process but Hamad took ownership, fixed them and gave outstanding customer service throughout. I highly recommend Hamad and his team if you’re thinking of buying."
6 years ago
Google review
Sandy Zona
"We purchased a used jacuzzi j470 back in May and despite having a few issues with it, these guys were on the ball, calling head office and sending emails right away and helped us get techs out right away, they have always been amazing and very helpful, I will drive 20 mins past 4 other spa retailers just to go to them, they’re sales staff is amazing and alwa..." Read more
6 years ago
Google review
Kristen Gignac
"Hayley is THE BEST!!! We went in for a hot tub and left with an addition to our family!! She was absolutely wonderful, answered all questions and made our purchase a dream! Thanks again, Hayley!!! Keep up the amazing job of bringing families closer together!!!!"
6 years ago
Google review
ian church
"Burlington Jacuzzi and I had a small issue to deal with, Hamad Butt (Salesman) helped me though every step of the way and helped me remain calm. In the end the company did the right thing and i remain a happy customer. I'm sure I will end up buying my next tub from them! Also the service guy was top notch that helped me. Thanks !"
6 years ago
Google review
Katherine House
"We purchased our hot tub from David and Hamad in the fall and they were fantastic. They provided exemplary customer service and helped us to find the tub that was perfect for us. We could not be happier with our J-335, to be honest we have yet to miss a night since the first day we got it! Best decision we ever made! Bring on cold winter nights!"
6 years ago
Google review
rita d
"Our salesperson was David. Our spa took a while to come in but when it did David was quick to schedule the install. He made a personal visit to our home to give us the instructions regarding chemicals and maintenance. All staff at this store are very welcoming and quite knowledgeable. One thing I was surprised with is that the manufacturer didn’t have our ho..." Read more
6 years ago
Google review
John Smith
"David was my salesperson, he went above, and beyond the call to make sure we received our hot tub before Christmas. From the purchase to the delivery, everything went very smooth. He is extremely knowledgable about there products, and was able to help us find the perfect fit for our family. No regrets, we enjoy it every day. He always returns calls for a..." Read more
6 years ago
Google review
Darcy Maguire
"The salesman was great with all my questions and help towards keeping my goals and timing in direct order to the final delivery. The whole staff worked well together during all my time there. Thx for the patience James. Also I was really impressed with the manners and service of the delivery crew. They had total respect for my house. I am happy with our s..." Read more
6 years ago
Google review
Joe giordano.
"J-435 Purchased in Aug 2018. While the Hot Tub has a small issue upon delivery - the service Andrew provided to get it up and running - as well as BRAD the Sales Manager is what made the difference! I researched 6 months before I went with Jacuzzi, and I'm sure glad I did. Power Jets, super hot and maintains heat... A proper Therapy spa! This thing will re..." Read more
6 years ago
Google review
Greg Obradovich
"Our experience with Elliot is definitely what led to our purchase!! We were in the market for hot tubs and jacuzzi was our first stop. We had done research on line and had an idea of what we wanted, but Elliot’s sales pitch, knowledge and personality closed the deal. Since that day we have not looked back and love our tub. Jacuzzi and Elliot both have been o..." Read more
6 years ago
Google review
Trev Osborne
"From the moment we walked in the store we were looked after. Excellent service, advice & support from Robert & Hamed. We couldn’t be more happy with our new Jacuzzi"
6 years ago
Google review
Andrea Kinsella
"Our experience purchasing our first ever hot tub with Hot Tub Liquidators in Hamilton has been amazing! Dave is extremely invested in his customers, very informative, helpful, professional and as excited as you are to make the purchase. Delivery day we received notification of arrival time and the set up guys were respectful and fun! I wouldn't hesitate t..." Read more
6 years ago
Google review
Becki Couling
"Cynthia was absolutely incredible to deal with! They followed up before and after the delivery and everything could not have gone better. She helped me with every detail of the sale from an awesome deal to incredible post sale service. If you are in the market for a spa, go see Cynthia!"
6 years ago
Google review
Snow Bird
"These guys gave me nothing but top notch, professional, friendly service. I never ended up buying a hot tub from them because of unforeseen circumstances, but I would totally go there when I am ready to buy a hot tub and would recommend them to anyone. They spent a lot of time trying to help me, and even though there was no sale, they were still very cheerfu..." Read more
6 years ago
Google review
Krystal Dutcher
"Great service from purchase all the way to the delivery! Lauren was very helpful and informative."
6 years ago
Google review
phyllis chenoweth
"Great Service We purchased our hot tub from Jacuzzi Barrie about six months ago. Every time we go into the store for a water check the staff explains clearly what needs to be done to balance our water. Today I went in to book a closing appointment as we will not be using the hot tub during the winter. Cynthia went out of her way to make sure that the appoin..." Read more
6 years ago
Google review
Earthscape Landscape Design/Build
"The team at Jacuzzi Kitchener have been a pleasure to work with. Hayley was very accommodating and worked with us to co-ordinate a delivery and install date that worked out well for everybody involved. It was clear that they are willing to work with contractors, and that their client's experience is extremely important."
6 years ago
Google review
Ron Iserhot
"Amazing experience with all aspects of Jacuzzi. Friendly and very knowledgable staff. Mike G. was a big help throughout my experience. Love my hot tub!! Thank you Jacuzzi!!!"
6 years ago
Google review
Josh Causley
"We have bee shopping for a hot tub all year to find the one we wanted. We looked at all different brands of hot tubs and decided on the jacuzzi brand. James Smith was our sales man. He could answer every question I had and more. if he didnt have the answer he found the answer. Very professional and easy to deal with. The whole jacuzzi london team was great..." Read more
6 years ago
Google review
"From the moment we walked in, we were treated differently than other spa stores. Dave K was our rep and provided great service as did the rest of the Jacuzzi Burlington Team. The first day we were there for 6 hours, made our purchase and have had two home visits from Dave to set up the install and at install, what a great no-stress experience. Looking forw..." Read more
6 years ago
Google review