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1,326 reviews
4.9/5 average rating
Michelle Henderson
craig thompson
"I WOULD RECOMMEND IF YOU ARE LOOKING TO BUY A HOT TUB BUY IT HERE . THE GUY'S AT JACUZZI HOT TUB IN KITCHENER ON VICTORIA ST ARE TOP NOTCH. THE FRIENDLIEST MOST HELP FULL NON BUSHY PEOPLE I HAVE EVER HAD THE PLEASURE TO DEAL WITH ( FANTASTIC ) EXPERIENCE"
8 years ago
Google review
Sherisse D
"Great customer service! We got a j385 & we love it! Mike is awesome!!!!"
8 years ago
Google review
Debbie Mackey
"My husband and I bought our first hot tub ever and we couldnt be happier with Jacuzzi London. Michael was extremely informative and great to work with. Customer service is excellent. You dont need to go anywhere else for your next hot tub!"
8 years ago
Google review
Andreas Koschate
"Very helpful and the guys went the extra mile to keep us happy! Had the Jacuzzi for over a month now and all is running well. I'm glad I don't have to deal with debris and algae as I did in my now closed up pool. Weather's very hot now - but the Jacuzzi is quite pleasant nevertheless! I think I'll get in for a beer now...."
8 years ago
Google review
Mike Tabakoff
"I bought a tub from Mike and had a wonderful experience. He came to my house to ensure the tub would fit ok, AND did a follow up once it arrived. The tub is great and we are really enjoying it!!! Glad I made the purchase."
8 years ago
Google review
Samantha Santorelli
"Great experience at Jacuzzi London. George was so easy to work with, made the process simple and stress free. He was very flexible in when he could come out to our house to assess the site for hot tub set up. Delivery was also great, professional and they cleaned everything up before they left. We had a little glitch with start up of the hot tub, it was..." Read more
8 years ago
Google review
Brian Jennings
"I would just like to say how pleased my wife and I are with our new hot tub and the customer service we received from Jacuzzi Vaughn. We were extremely satisfied with the whole experience from the time we walked into the showroom to the final deliver and careful installation. I would particularly like to thank Selwyn for his knowledgeable advise and prompt r..." Read more
8 years ago
Google review
Chris Walsh
"My wife and I recently replaced our old tub with a new J355. We absolutely love this model as it offer a enjoyable spot for all 5 of us. We couldn't be happier with the customer service that Jim Carlson treated us to! Jim was over the top helpful in explaining the pro's and con's in the different models, the delivery/ install process, and most importantly..." Read more
8 years ago
Google review
Summer Smith
"We purchased our hot tub from Jacuzzi Burlington 4 months ago, and were very happy with the experience. John was super helpful and patient with all our questions (and follow up phone calls). We have also dealt with other staff there, and everyone is knowledgeable, helpful, and supportive of their customers."
8 years ago
Google review
Glen Rideout
"It has been a year now since we purchased a Jacuzzi Hot Tube from the Whitby store. Delivery, followup and support have all been excellent. The Jacuzzi hot tube has operated flawlessly and is an excellent product. All in all a great experience that we would recommend to others."
8 years ago
Google review
Tim Stanley
"The guys at the store Ron and Darrel are always knowledgeable and helpful... Keep up the great costumer service."
8 years ago
Google review
JaimeLynn Kalmikov
"Great, friendly, professional consumer service. The exact tub we were looking for was available and at a great price. All questions were answered by a very knowledgeable sales man who offered more information and "spa school" in order to ensure we understood how to take care of the tub correctly. We would definitely purchase another Jacuzzi tub from them..." Read more
8 years ago
Google review
jimbob mchamish
"Well after shopping many different brands of tub's and conversing with many different salesmen, Jacuzzi won us over hands down.We purchased a Jacuzzi 315.One word , stellar!! I have not had a sore back since the purchase. The jet's are exellent, the lounger seat is great ( could use a little more pressure on the leg jet's). The footprint on the patuo is smal..." Read more
8 years ago
Google review
Ann Salvian
"great store. carries good inventory, very knowledgeable and helpful.."
8 years ago
Google review
Rissy iknowrght
"Wonderful service! The staff are very friendly and knowledgeable. They were able to answer all of my questions making installation and maintenance easy. We love our new hot tub!!"
8 years ago
Google review
Frank G
"Excellent! It's been 4 months since we got our Jacuzzi and we love it. Not a single problem and the service at Jacuzzi Burlington has been great -- would definitely recommend!"
8 years ago
Google review
TERRY HOLTL
"You must go to this Liquidators Hot Tub and buy a new or Used tub. We did ,we bought a used awesome Arctic Spa 5 seater which include a sleeper at a awesome, awesome price with all the chemicals included and see Jorge Pimentel, The manager, for his expertise and he's also very patient to teach a first timer buying a Hot Tub and also takes his time to explain..." Read more
8 years ago
Google review
sUE HENDERSON
"We purchased a hot tub in January and have been extremely happy with the tub and the staff at Hot Tub Liquidators. Would highly recommend."
8 years ago
Google review
Bob Bierling
"my husband Bob and I recently purchased a Jacuzzi hot tub from the London store. we had Mike Boyle as our sales person. he was a very good salesman. he never pressured us but gave us detailed instructions on all the Jacuzzis in the store , pricing. delivery, set up etc. he was very personable and took his time and did a wonderful follow up. delivery people h..." Read more
8 years ago
Google review
Adrian Williams
"Great service, They made sure i was completely happy with my purchase."
8 years ago
Google review
Joey Pinto
"We recently purchase a Jacuzzi Hot Tub from John. It was the best investment we ever made! John gave us great info on the hot tub and all the chemicals that we would need. I highly recommend if your looking for a hot tub go to Jacuzzi in burlington and ask for John"
8 years ago
Google review
Tassos Georgallidis
"First time hot tub owners. We love it! The staff at Jacuzzi were very knowledgeable and helpful. Since we are new to this, we are always at the store asking questions and taking water samples. We can't wait until the fall and winter months to enjoy our hot tub!"
8 years ago
Google review
Cristian Ignat
"Purchased a Jacuzzi hot tub from Jacuzzi Burlington back in 2012 - great sales experience, and a great product, we've enjoyed it a lot over the years. The staff is extremely knowledgeable and helpful - John, Quintice - I purchase all treatment chemicals and filters from them, and also have the water tested - and they always make me feel like a valuable custo..." Read more
8 years ago
Google review
Tim Janzen
"Bought our hot tub in December and had no problems setting it up. It has been great and we would recommend Jacuzzi"
8 years ago
Google review
"Wonderful experience can't say enough about Darryl very nice professional young man he knows his product inside out and really goes above and beyond to make sure everything goes without a hitch highly recommend him"
8 years ago