Google 
1,875 reviews
4.9/5 average rating
David Brown
carol donegan
"Had a closed flow switch error on our J335 that caused the spa to shutdown. Jacuzzi sent their technician to our home and we were very impressed with Matt’s knowledge and he was an overall friendly person. He offered advice on new procedures to improve the cleaning of the tub and brought to our attention ways in which the tub can over heat and what steps can..." Read more
3 months ago
Google review
Derek Stone
"Wow. For a first time hot tub buyer - was I ever lucky to walk in and meet Matt at The Wellness Shop in Burlington. He made great recommendations, answered all of my questions in person, on the phone and on text (even late nights and early mornings). The most amazing thing was when construction time came he even went above and beyond to help my contractor do..." Read more
3 months ago
Google review
Karen Nancarrow
"Absolutely fantastic experience from start to finish. The service, communication, and install were seamless. We are very happy with our new sauna!"
3 months ago
Google review
Nat D'Ercole
"I have used the wellness shop fix my hot tub service many times over the last 2 years. From simple, UV bulb replacements to repairing a faulty lighting on the waterfall or a worn out water flow control knob - the service technicians have all been professional including recommending maintenance under warranty to prevent problems in the future. I also appre..." Read more
3 months ago
Google review
Aaron Styles
"Great experience in terms of buying our first hot tub. James the sales rep took the time to explain the differences of all the models and features and then helped us find the perfect hot tub in our budget. Thanks James!"
3 months ago
Google review
David Ciesielski
"Great service from introduction to install. Always responded to texts, phone calls and answered every question. Very happy with the swim spa and the service provided."
3 months ago
Google review
Chris Wilkins
"Super happy with the work that Jen and her team did. They were professional right from the beginning and met every deadline we discussed. Thank you Jenn for everything."
3 months ago
Google review
sabrina burt
"Great service and was fast honest service."
3 months ago
Google review
Stan Mance
"I would like to thank the entire Team at the Wellness Shop! I recently purchased a new Cover for our Jacuzzi 470 and had the cover installed as well. The order was timely and the install went very well. They even disposed of the old cover for us. The new cover is really well made and looks fantastic!! It is always a pleasure dealing with the Wellness Shop. T..." Read more
3 months ago
Google review
Becky Walters
"Great experience with the wellness shop! From entering the store and getting information from the salesman to installation and hook up the process was extremely smooth. Everyone managed their work in a timely and efficient manner. Super happy with the very streamlined process of getting my hot tub installed."
3 months ago
Google review
Max Lavictoire
"Christian at the Welnnes Shop was great to deal with. From the moment we stepped foot in there overwhelmed with hot tub choices, he was able to pick us out one that is perfect for us. Knows alot about his product he is selling, honnest about it and very friendly. Highly recommend Christian at the welness shop for all your hot tub needs!"
3 months ago
Google review
Adel Hakim
"I had a great experience dealing with Brendan. he was very experienced, patient and honest. he explained to us the various models and the technical aspects of each one. I would highly recommend this place for your next Hot tub purchase."
3 months ago
Google review
Craig Cupido
"Greg from the Wellness Shop was excellent. He came in to do a warranty check on our hot tub. He was prompt and very knowledgeable about the product along with our warranty. I would highly recommend him!"
3 months ago
Google review
Lindsay Brett
"Wellness spa gets a 5 star review from me! After shopping around for a hot tub, I was pleased when I was introduced to Christian at Wellness Spa. He was very personable, knowledgeable, and helpful through every step of the process. He truly takes care of his customers from beginning to end! I have been enjoying my hot tub for a couple of weeks now, and my ki..." Read more
3 months ago
Google review
Vicky Woodall
"We love our hot tub the gave us a good deal and were very helpful 5 stars"
3 months ago
Google review
Myriam Innocent
"Purchased at the hot tub show, Mandi walked me through the entire process. The hot tub movers and the sauna installation guys were great and knowledgeable. Soooo happy!!! Great experience!!"
3 months ago
Google review
Catherine Agnew
"5 star experience. Highly recommend The Wellness Shop at Jacuzzi!"
3 months ago
Google review
Gian-Marco Busato
"Wellness shop gave us a fabulous Canadian made product and a great experience. They took the time to review products with us, helped us find the best product for us, and the delivery and installation was smooth and easy. Highly recommend this place for your hot tub, sauna, and massage chair needs"
3 months ago
Google review
Ying Fu
"Nice shopping experience."
3 months ago
Google review
Wendy Moore
"Dealing with the Wellness shop for our hot tub purchase was seamless. The staff were knowledgeable, friendly and explained every aspect of the installation as well. Would recommend you buy your hot tub here!"
3 months ago
Google review
Julie Mowbray
"We are so happy with our experience with The Wellness Shop! From the very first time we met Mandi, we were comfortable. She was super knowledgeable and easy to talk to. We love that the Wellness Shop carries locally made options and that they have such a great system for planning delivery and installation. The team was excellent. We look forward to dealin..." Read more
4 months ago
Google review
Darlene Jovanovic
"My swimspa needed a technician’s care. Eric to the rescue. He diagnosed what was needed for my swimspa and promptly told me the plan to repair the problem. He was very patient and kind and made sure I understood how to move forward with his plan. Eric is very knowledgeable in the swimspa world and I appreciate his wealth of knowledge. Thanks for helping me o..." Read more
4 months ago
Google review
Robert Strunk
"Very professional, good job!!!"
4 months ago
Google review
Christine Klie
"We had our swimspa serviced recently. The technician arrived on time and completed the work requested. He took the time to explain what he was doing, tested our water and provided some helpful tips."
4 months ago
Google review
"Matt at the Wellness Shop Burlington is fantastic! Helped my wife and I choose a new Jacuzzi model at a great price within our budget and is soooo responsive to every question...even responding to late Sunday night emails in a long weekend. Would highly recommend this shop and in particular working with Matt."
3 months ago