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When I Work Reviews & Testimonials

4.5 (1,300)

Reviews: 1,300


5
64%
4
25%
3
7%
2
2%
1
2%

89% of customers would recommend When I Work

Marc H. star-alt star-alt star-alt star-alt star-alt

Unemployed, Self Employed

"Fantastic. It's a very slim app that doesn't hog a lot of resources on your phone. It deploys pretty quickly and since it works on a cloud it updates almost instantaneously. Perfect for people that battle scheduling between employees and colleagues."

3 years ago

Deborah P. star-alt star-alt star-alt star-alt star-alt

CEO, OCal Solutions

"Terrible. When I first started with When I Work it was a blessing and helped our business work well. I don't know if they changed management or what but the customer service has gone down hill in the last year or so. We are a staffing agency. We depend on our scheduling service for our money our very heart of our bisiness. They made some changes that h..." Read more

3 years ago

Anastasia P. star-alt star-alt star-alt star-alt star-alt

Director of Product Management, Intermedia

"Indispensable tool for project managers. It will save you a lot of time. I like this software, because it is a real "business assistant". It is a real time saver also. It is very easy to schedule meetings for all members of project team and also it is easy to change this schedule."

3 years ago

Rachel J. star-alt star-alt star-alt star-alt star-alt

Coowner, Desert Cactus Films LLC

"It has been incredible and an easy change from my prior work on Kronos, which is really hard to understand LOL. It is so easy to build schedules for multiple employees. I love the interface and how it looks whether you're looking at it on the mobile app or on the computer. It utilizes all of my employees' availabilities and I love having the ability to see t..." Read more

3 years ago

Raven H. star-alt star-alt star-alt star-alt star-alt

Former COO, Select Medical

"It was ok. Didn't hate it or love it. It was decent for employees. Select Medical used this when I worked there to schedule CNAs, RNs, and RTs. It did the job and gave a visual overview of when staff were scheduled to work."

3 years ago

Tamika B.

Tamika B. star-alt star-alt star-alt star-alt star-alt

Senior Human Resources Rep, Precious Fashions

"Our team of sales managers has found When I Work to be a great resource in keeping track of our sales reps' time as they cover most southeastern states. Also, it has a great messaging tool that helps our managers communicate with their team members better."

3 years ago

Ashlee J. star-alt star-alt star-alt star-alt star-alt

manager, Retail

"It's been a good experience. We have been suing it for 2 year. It has been useful to keep track of employees. Ease of use Easy for employees to clock in and out Ease of checking which employees in and outs and times Easy of compiling payroll"

3 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"We decided not to go forward with it. We needed something more useful to smartphone users. The biggest attraction to this platform was the low price point. We had used a few other platforms, even sent out spreadsheets via email to our employees weekly. This was the most inexpensive next to spreadsheets. It also archived schedules from the past."

3 years ago

Cynthia H. star-alt star-alt star-alt star-alt star-alt

Hostess , Cured/18th & 21st Restaurant

"For what our restaurant needs, which is to get schedules out in a timely manner, track schedule changes and drops or switches, it works just fine."

3 years ago

Sandra G. star-alt star-alt star-alt star-alt star-alt

OWN, Restaurants

"I've tried other scheduling software and I like this the best. It makes scheduling so easy. Everything is right at my fingertips."

3 years ago

Cheyenne G. star-alt star-alt star-alt star-alt star-alt

Technician , Windcrest Animal Hospital

"It is a great experience. Really enjoy being able to keep track of my schedule and have automatic reminders of when I work."

3 years ago

Eshwaran V. star-alt star-alt star-alt star-alt star-alt

Captain , Murphys On the Water

"I have used couple other scheduling apps, this is one of the easiest app that barely requires any end user training. This software gives the users ability to switch shifts and also has control to get approval from scheduler"

3 years ago

John D. star-alt star-alt star-alt star-alt star-alt

physician, Orbit Telehealth

"When I Work is workable and depending on your application, it may be a good choice for scheduling software. There are many competitors in this market, and I have used a variety through different employers. Some other programs seem to offer more features than When I Work and make exchanging or shifts more straightforward."

3 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Overall it has great potential if all parties are utilizing the portal. It was easy to put in requests for time off and to ask for scheduling adjustments. Also we could see who we were working with which was useful in finding someone to switch shifts with."

3 years ago

Steven N. star-alt star-alt star-alt star-alt star-alt

Cashier, ShareTea

"I really liked to use this because the app (mobile platform) was super easy to interact with. I would get a notification on my phone and being able to contact my employer about shifts was really easy and nice"

3 years ago

Jennie B. star-alt star-alt star-alt star-alt star-alt

Independent Contractor, Self Employed

"Great experience as a user. I would use this for my own business for employee schedules as it is user friendly. When I work software allows all employees the ability to check own and other coworkers schedules from mobile phone access with ease."

3 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Easy to view and always available schedules have made our schedules easy to plan!. What I really like about the software is its simplicity. From a user and a scheduler side its super intuitive. Every function is excellently placed in the appropriate menu."

3 years ago

Blair C.

Blair C. star-alt star-alt star-alt star-alt star-alt

Brand Specialist, Planet Fitness

"From both a use and an administrator, this program is great for scheduling. Those who download the app have access to see their shifts as well as set reminders so they never miss a shift! Administrators can easily add shifts based on the availability given by coworkers."

3 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"I have had good experiences with this software. It was pretty simple to apply through this app for a new job. Thank you when we work."

3 years ago

Jocelyn R. star-alt star-alt star-alt star-alt star-alt

Staff, Sip n sliders

"It was okay and i got my schedule but it still needs some tweaks. I liked that i could see who i was working with and schedule changes"

3 years ago

Ashley L. star-alt star-alt star-alt star-alt star-alt

Technologist , AdventHealth

"Overall I use when I work on a weekly basis to see my schedule, it's very easy to pick up and use. I love using when I work because it's super easy to view your schedule for the week and also week to come"

3 years ago

Jenavin W. star-alt star-alt star-alt star-alt star-alt

Security Guard, Southern Tier Security

"Fair. I liked the ease of scheduling and the fact you can copy the previous week into the next schedule and you can choose to do this individually or as a group."

3 years ago

CAITLIN B. star-alt star-alt star-alt star-alt star-alt

Events and Communications Coordinator, University of Michigan

"Overall I was happy with it. I am no longer in the position that utilize this platform. It is a really nice way especially if you have a significant number of employees to figure how best to configure everyone's schedule to meet the needs of the office. The color coding is helpful for when people are available, not available and possibly available (but prefe..." Read more

3 years ago

rebecca p. star-alt star-alt star-alt star-alt star-alt

store manager, Mattress city

"the benifits are the convemience of the app being available on my phone. our company has been using this when i work app for a few years now. its very helpful. it has an app you can download to your phone. you can submit paid time off or sick leave. its easy and convenient"

3 years ago

Kerri S. star-alt star-alt star-alt star-alt star-alt

Director of Marketing, Wireless World/Verizon

"So simple to login each day and input time in and time out, then at the end of the month, run the report. Was looking for a minimal way to keep track of hours that will give reporting. This program makes keeping track of time & attendance easy."

3 years ago