Capterra 
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Morgan T
Deborah K.
Owner, AVC
"I think scheduling would not be managed as well without this software. I love that employees can indicate when they are available and when they are not available. I love that they can put in requests for time off which helps me not rely on myself for remembering. I love that there are additional features for rate of wage. I like the attendance and I can see..." Read more
7 years ago
User in Human Resources
"Intuitive interface, easy-to-learn and a relatively well-rounded scheduling tool for growing teams. WIW has been able to keep up with our company as it's grown from 1 city to multiple cities. We rely very heavily on the Scheduler feature, which until recently has been invaluable in allowing us to operate seamlessly. It allows us to set up multiple cities, mu..." Read more
7 years ago
Maria H
"Online convenience/ mobile app/ able to see past and current timesheets"
7 years ago
Lainey R
"The app makes it easy to check my work shifts as well clock-in"
7 years ago
User in Consumer Services
"I liked the ease of operation. It’s very user friendly and visually pleasing."
7 years ago
Administrator in Real Estate
"So easy to use and easy for my staff to enter time off requests, drop shifts and swap shifts with other employees"
7 years ago
Elizabeth S.
Owner, Rebel Popcorn
"I disliked this software so much that I actually ended up going with a different scheduling software, even though I took the time to set up an account and have staff input all of their information."
7 years ago
Ashley B
"I love the flexibility and ease of use. It is accessible online and via mobile app which makes it very convenient. You can upload your availabiliy as well as swap and give up shifts."
7 years ago
Maxwell G
"The specificity in which you can set availability and preferred hours to work, the time-off feature, the clock in feature."
7 years ago
elizabeth y.
Lab/Medical Assistant Supervisor, WholeHealth Chicago
"I like the ease of use, and the fact that employees can download an app that reminds them of when they're scheduled to work."
7 years ago
User in Primary/Secondary Education
"I like that the app helps digitalize schedule and that it also has a time tracking feature."
7 years ago
Verified Reviewer
"scheduling and communication. This tool is great and helps you see how much you are spending on payroll and can let you customize roles. Very helpful for a business that has employees in various places and with mobile options."
7 years ago
randy c.
LCM, Walmart
"When I Work is a full-bodied, attractive shift scheduling platform that works well on phones and desktops, and offers shortcuts and templates that help speed up scheduling for managers, giving employees more power over when they work."
7 years ago
Christopher D.
Testing Center Manager, Utah State University
"The ability to easily schedule staff to work and the ability to communicate with staff easily. I love the chat feature to ask someone directly whenever you have a question about the product. The staff communication features are awesome."
7 years ago
Mindi H.
Practice Manager, Redstone Animal Hospital
"The ease of use and specific scheduling features. The drag and drop features and the copying of shifts or whole weeks is wonderful. I love that you can see any requests or availability right on the day you are scheduling."
7 years ago
Stacey M.
Assistant Parks & Recreation Director, Lincoln Parks & Recreation Department
"easy communication with staff members that ranged from 14-40...not any easy task to get everyone on the same platform!. I can check on scheduling from the office or remotely, which is so helpful considering my other "office" is an outdoor pool."
7 years ago
Don O.
"null"
7 years ago
Verified Reviewer
"Flexibility in scheduling and the ability to access different schedules for multiple locations all in one screen. Both teenage employees and retirees are able to use the program with limited difficulties. It also allows flexibility in programs and cost which is ideal for a season company like ours. We have over 100 employees in-season, and less than 10 in..." Read more
7 years ago
Tiffany P.
Training and Operations Coordinator, Vertical Endeavors
"Increased communication with employees, beneficial blog posts to pass along to our management team, and a system where we have experienced no down time"
7 years ago
Allison M.
OMG Office Management Guru, New Scooters 4 Less
"Time savings is huge! I know some employees have had compatibility issues and storage space issues, but we have always had help from When I Work getting these resolved."
7 years ago
User in Food & Beverages
"The central placement of the next shift tile; the pop-up that requires shift acknowledgement; easy time-off-request system"
7 years ago
Chelsey S.
Designated Manager, Johnson's Riverside, SLS Inc
"Online features are nice for all staff to refer to when they work and if they can communicate with other coworkers to pick up shifts."
7 years ago
User in E-Learning
"Clock in and out via phone instead of a computer. Also, the employee messaging to chat without having to exchange numbers."
7 years ago
Sean H.
General Manager, Fairfield Inn & Suites by Marriott
"Convenience is the biggest plus. It also helps employees get their schedule on the fly, and keep both management and staff in the know."
7 years ago
"When I Work provides employers and employees with the ability to track hourly and salaried employees, their time off, and adjust the time zone to apply to that employee's particular location. The app is the greatest feature as nearly all employees have their schedules at their fingertips at any given time on their smartphones. They receive electronic remin..." Read more
7 years ago