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When I Work Reviews & Testimonials

4.5 (1,300)

Reviews: 1,300


5
64%
4
25%
3
7%
2
2%
1
2%

89% of customers would recommend When I Work

Kelly K. star-alt star-alt star-alt star-alt star-alt

President, SunScape Tanning Studios

"There really isn't anything that stands out as there are dozens of similar services with similar features that surely provide far superior service."

8 years ago

Rachel H. star-alt star-alt star-alt star-alt star-alt

Events, AFC

"Intuitive system, does what it's made to do: schedule. Filters are great for managers. App functions well, and makes accessing the schedule or making quick edits extremely convenient. Person scheduling has a lot of flexibility within system, and customer service is quick to respond and follow up."

8 years ago

Paul T. star-alt star-alt star-alt star-alt star-alt

"null"

8 years ago

Lisa L. star-alt star-alt star-alt star-alt star-alt

"I selected this app a few years ago due to it offering a 30 day free trial and being free to employees should I continue service (also no contracts with choice of low monthly or annual payments). I was impressed with the user-friendly interface and quick customer service responses that were understandable and thorough. I went from an impossible paper schedul..." Read more

8 years ago

Dan C

Dan C star-alt star-alt star-alt star-alt star-alt

"So easy to use and can be updated / changed everywhere. I also am very impressed at the check in features and how seamless they work."

8 years ago

User in Photography star-alt star-alt star-alt star-alt star-alt

"I love that I can have the app on my phone and manage my time sheets right from my phone. I have a love/hate relationship with the location tracking but it's nice for when I am working offsite and need to track and turn in my miles for review. I like that I can manually enter and change my hours. I like that it can integrate with other apps I use such as Act..." Read more

8 years ago

Melinda J. star-alt star-alt star-alt star-alt star-alt

Office Manager, The Doctors Clinic

"Easy to follow for a big office or practice, but ours is a small office."

8 years ago

Kenneth K. star-alt star-alt star-alt star-alt star-alt

Chief Operating Officer, WeGoLook

"In many companies, scheduling is critical to operations. Whether it's the tech sector or quick service food, ensuring you have the right people scheduled at the right time is critical to maintaining the optimal customer experience. Unfortunately, the all-in-one systems that exist in the HRIS arena today ALL lack highly intuitive and full-featured schedulin..." Read more

8 years ago

Janet L. star-alt star-alt star-alt star-alt star-alt

Practice Owner, Coastside Veterinary Clinic, Inc.

"We previously used another used scheduling app and recently switched to When I Work because of the time clock feature. We were excited to be able to integrate with Quick Books Online. However, the hours do not transfer accurately. They randomly round down. Also, the overtime amounts do not drop into to employees payroll information. It is all wrapped in..." Read more

8 years ago

Daniel D. star-alt star-alt star-alt star-alt star-alt

Director of Operations, The Station SF

"The platform is easy to use for both employee's and employers. Well laid-out schedule which is easy to read and understand. Important functionality has been included such as employee PTO requests or shift swops, shift reminders and a free easy to use smart phone app for everyone to have immediate access to their schedule. Color coding all shifts and position..." Read more

8 years ago

User in Accounting star-alt star-alt star-alt star-alt star-alt

"The work schedule is always at my fingertips with this easy to use app. It's easy to put in and adjust work availability. I know there's a communication feature but the organization doesn't really use it- of like to see its capabilities and I'm curious if users will adopt it. It could solve some communication issues if they do."

8 years ago

Tim M star-alt star-alt star-alt star-alt star-alt

"The look of the interface appears relative up-to-date. It is easier for new users to sign up and customize their profiles. There's a wide range of notification options. Most users find it easy to submit time off requests."

8 years ago

Administrator in Restaurants star-alt star-alt star-alt star-alt star-alt

"We like the ease of access: person and work email, phone, app, computer, etc. there's no excuse to miss your shift."

8 years ago

Ivy H star-alt star-alt star-alt star-alt star-alt

"I like being able to switch into full schedule view to see who I am working with. Full schedule view also makes it easy for me to see what weeks are available for vacations and any other time off I need. I also really like how easy it is to request time off and review the requests I have already made. I always try to keep track of the time I am requesting an..." Read more

8 years ago

Administrator in Higher Education star-alt star-alt star-alt star-alt star-alt

"When I Work is a great way for a workforce to manage itself. Once a schedule is set the employees can work out trades by themselves without any sort of management paperwork involved. As long as you trust your employees and set limits you don't have teo worry about a thing."

8 years ago

Karl S. star-alt star-alt star-alt star-alt star-alt

"We use the 5 Employees license for WhenIWork. The term employees is somewhat inaccurate as they consider the 5 seats to be users, not employees. So as a small business I consume one of the user seats with myself - and then I can only schedule and track actual employee time for 4 employees. To add a 5th employee (6th user) I have to more than double the co..." Read more

8 years ago

Bjorn L star-alt star-alt star-alt star-alt star-alt

"Visual design is very nice and appealing. Easy to use the software"

8 years ago

Brian T. O. D star-alt star-alt star-alt star-alt star-alt

"I searched long and hard for an affordable online scheduling solution for my team. We provide services from multiple locations across several time zones and needed a solutions that was user-friendly and made managing requests like sick leave and time off easier on our supervisors. Now all of our employees can access their schedules and even request to drop..." Read more

8 years ago

Mark P. star-alt star-alt star-alt star-alt star-alt

Co-owner / President, Big Grin Studios Inc

"I gotta say that the WhenIwork app revolutionized the way I was doing my scheduling. We are unique company in that we generally only work on Saturday's and all our employees are contractors, so they set their availability. Before the app I would have to text them all asking if they were available to work on upcoming events and sometimes they would get back t..." Read more

8 years ago

Allan D. star-alt star-alt star-alt star-alt star-alt

Marketing / Wine Club Manager, Rappahannock Cellars

"I've tried the rest - this is hands down the BEST scheduling app for small business. The price is right, and it actually WORKS. The platform is SO simple, and it is SO flexible. Scheduling is easier than any other app we've tried, and has a ton of flexibility. The device (tablet/phone) apps work as promised, and all my employees have commented on how much be..." Read more

8 years ago

Matt D

Matt D star-alt star-alt star-alt star-alt star-alt

"It makes scheduling easy. We're able to keep our teams working on the same page."

8 years ago

Steve L. star-alt star-alt star-alt star-alt star-alt

thebluecakecompany

"I overlooked being charged for the trial period because it was only 10.00. But twice in a month neither my employees or I could access their services. There is no phone support. And after 5 they are closed. I missed pay period because of their inability to help in a timely manner."

9 years ago

Fatima H. star-alt star-alt star-alt star-alt star-alt

Human Resource Manager, Hayat Pharmacy

"We started using Excel for scheduling initially but as our business grew, so did our need to change our procedures to accommodate requests and convenience for employee team members. So, we trialed many apps and found WHENIWORK such an excellent APP and a great price!"

9 years ago

Fawwad H. star-alt star-alt star-alt star-alt star-alt

UI/UX Designer, Exponento (Pvt) Ltd

"null"

9 years ago

Brittny B. star-alt star-alt star-alt star-alt star-alt

General Manager, Edible Arrangements

"We use this app for a company with 45-50 employees. This tool is very helpful. With most employees having smart phones, it makes it very easy for employees to stay on top of when they work, taking open shifts, and finding their own coverage. The only issues I have had with the app is some of our employees don't have set end times, but you can either give the..." Read more

9 years ago