Capterra 
G2 Francesco S.
Head Chef, Rhubarb Food Design
Micah B.
CFO, Madrona Recovery
"When I Work is a basic scheduling software and will get the job done on a budget but lacks what the others have. The customer service is excellent with When I Work, I really like the chat function. Makes communicating easy and quick."
4 years ago
Verified Reviewer
"I use it to organize and schedule team work for severals projet . The customer service of this app is very effective , you will have a quick reply as soon as you ask a question ."
4 years ago
Peggy H.
Owner, Peggy Houchin Jewelry
"It keeps me on track for freelance appointments. I am a sign language interpreter and one is the agencies I freelance for, uses when I work. I love it because it's easy to use, sends me reminders of appointments through email and text."
4 years ago
Jaclyn S.
Client Experience Expert, NorthStar Services
"When I Work provides up to date scheduling changes and allows employees to also alter their schedule as needed. When I Work is by far the easiest scheduling program I have ever used. It made scheduling easier than ever before."
4 years ago
Mishelle F.
Owner, Emmm¿s
"Overall, it's a wonderful app. I love that we can chat with our employees through it, list their job, and the dates and times they're working."
4 years ago
Verified Reviewer
"Overall I enjoy the easy and simplicity of picking my shifts with this app. Its easy to navigate and for the most part has very few bugs."
4 years ago
User in Hospitality
"Scalable, easy to use, time saving app, really changed the way we deal with time tracking and management"
4 years ago
Eleonora A
"La interfaz de usuario es simple y se enfoca en una sola cosa, y cambiar entre la aplicación web, la pestaña del navegador y la aplicación del teléfono es sencillo, sin ningún problema. Agregar tiempo libre no remunerado a la función de programación nos permite eliminar software innecesarios como los correos organizacionales; en general, When I Work ha sido..." Read more
4 years ago
Melanie P.
Employee, White Castle
"Overall good experience. I like the fact I don't have to go in or call to know my schedule. I like that I can see my schedule. Swap when days with someone. Send communication through the app as well."
4 years ago
Administrator in Music
"The allocation of tasks is very easy to do. Using the tool to manage schedule's is also quite helpful and I like the use of some automation in there too."
4 years ago
Parker V.
customer service rep, Textbook Brokers
"I use it for my part time job in a restaurant job. It is really nice. I can trade shifts easily without having to have prior approval and it is very easy to tell when my next shifts and open opportunities are available."
4 years ago
Ray M.
Director of Human Resources, ParcelPal Technology Inc.
"Best bang for your buck for schedule software I have found. Way more affordable than Humanity and has all the same features."
4 years ago
Sadie R.
Assistant Director, MIS Career Management, University of Arizona, Eller College of Management
"I used this previously in my job for scheduling student employees. We had all of our students put in their schedules into the software and then it was easy for the full-time employees to see when students were working so that they could help out with projects or schedule meetings! It made calendaring and scheduling very efficient!"
4 years ago
ANNA C.
Director of Operations, Atlanta Movie Tours
"It is such an extensive system. It not only schedules and makes it easy to reschedule, but alerts employees to their shifts. We love everything about WIW."
4 years ago
John B.
Owner, Retail
"These guys are crooks. Go out of their way to take your money even after cancelling subscription. Make you jump through hoop after hoop to cancel. TOS is very one sided to WhenIwork"
4 years ago
Sarah C.
Senior Hospitality and Marketing Manager, Stone Tower Winery
"We have been incredibly happy with the program. We went from spending 8-10 hours scheduling each month to 1-2. It is incredibly easy for both the employee to enter their availability and the manager to appropriately schedule. We love that we cant schedule somebody if they mark themselves unavailable, avoids confusion and holds the employee accountable"
4 years ago
Katie W.
Verifications Manager, ProScreening, LLC
"All of my agents work remotely, so When I Work changed everything for us with adjusting schedules, keeping the staff looped in to their times, and open availability. I spend half the time working on this then I did before When I Work."
4 years ago
User in Retail
"I love the convenience of it— that you can just pick up your phone, go to the app, and your schedule is right there."
4 years ago
Lee Anne M.
President, Palme
"It has greatly helped in planing our work week and we no longer spend lost time contacting a bunch of people for a simple schedule change. Everyone is notified at the same time. ( well most of the time)"
4 years ago
User in Food & Beverages
"I love that When I Work is set up in such a great way. For a business like ours that involved dozens of locations, shifts, and constant moving schedules, it was the perfect way to keep track, especially when shifts needed to be picked up or locations would change."
4 years ago
Kelsey S
"When I Work is the perfect time clock and scheduling bundle. It's easy to find when your shifts are going to be, and easy to see who you will be working with."
4 years ago
Breanna B.
Volunteer, Hands On Greater Portland
"When I work has been very useful with picking up shifts at a company I no longer work at to fill it occasionally and see notes of what is going on."
4 years ago
Elizabeth R.
Mgr, PFC
"Overall, we feel very let down with the simple but IMPORTANT missing features. Having spent time to setup two other client accounts with WIW, and made two training videos. WASTE OF TIME! But that's the chance you take, right? Vetting doesn't always go well and we found a work around for the PTO issue, but the timesheet submittal issue is a deal breaker. We a..." Read more
4 years ago
Lakeisha P
"I like that it is easy to navigate and the mobile app is wonderful. I get notifications in a timely fashion and I also get alerted to open shifts quickly."
4 years ago
"Time tracking. Employees work shift distribution and management. Easy to schedule working shifts, time tracking capability, the possibility to request time off work."
4 years ago