Capterra 
G2 Abigail R.
Administrative Assistant, PLS
Andrew C
"You can put in very specific, complicated, repeated availability and requests off in a way that's minimally invasive to your workplace. It displays shifts and hours worked, giving me super fast access to important data that I need. It's incredibly intuitive to use and uses language that respects employees as individuals while also conveying our duty to our b..." Read more
4 years ago
KJ H.
Team Leader, Chick-fil-A
"I like being able to direct message other people I work with. I also like being able to "drop" shifts and see exactly who might be interested in picking up or trading."
4 years ago
Verified Reviewer
"As turnover inevitably happens, it has been very easy to add and remove employees. I really like the mobile version of the software. It is very intuitive and works on everyone of our employees' phones."
4 years ago
Sarah N.
Executive Director, Wonder Universe
"It's been great and it's really helps us with keeping us running day to day. This software has made scheduling staff a breeze and saved me massive amounts of time in the HR part of my job!"
4 years ago
Zavud B.
Student, University of Trier
"My overall experience with When I Work is very positive. When I Work is my favorite scheduling software! I am so happy that my current employer is making me use the software for our scheduling. What I like most about this software is that it is extremely easy to use and you do not have to have prior experiences with the software to start using it. It clears..." Read more
4 years ago
User in Hospital & Health Care
"Useful to see availability of employees and determine coverage needs"
4 years ago
Bridget A
"I like that I was able to set a free version initially. During Covid-19 I had to get creative with scheduling and time management for employees . I also had to pick a platform that was budget friendly. I have only used it for scheduling and not the payroll tracker, as we have an internal system that does that. The scheduling was nice. I add their email, they..." Read more
4 years ago
Máté G
"Almost everything. When I first switched to When I Work, I couldn't believe that such a modern and streamlined way of organizing shifts in a company exists."
4 years ago
Paulina s.
Server , Flanigan's
"Needs work. I'm staying away from it. Super frustrating and keeps freezing on you. unable to log back in. It seems easy to operate if it worked. I like graphics. I'm very frustrated so there is not much to like"
4 years ago
Nikki O.
Manager, Larry's
"I think it's very helpful and it's easy to use overall. It makes it easy to see everyone's schedules. I like how easy it is to see your work schedule along with other employees' schedules. I love that I get a reminder about my shift."
4 years ago
Verified Reviewer
"Overall When I Work does what's intended which is to schedule staff and is able to send out communication to all your staff when needed."
4 years ago
Danny S.
Director, FOOD ON Q LTD
"Great experience and customer service. They have waived 2 months of payments because of COVID-19. Very happy with it. Easy to setup, manage and use day to day. The shift reminders are perfect for us as all shifts vary each week. Great app."
4 years ago
Alex M.
Event Content Manager, Course Hero
"it was great and i liked the flexibility it offered a lot. great for knowing when to report to your shift, and as a manager i liked the ability to notify folks"
4 years ago
Verified Reviewer
"In my restaurant this helps us servers to communicate about who is going to be working at what times. For example if I was sick and wasn't able to work a morning shift, I would put it in the group chat and know that someone could take my shift!"
4 years ago
Daniel V.
Educator, Hopkins Academy
"I'm glad we have it in this current landscape, but the freezing might be something we move on from when back at work. When we moved to remote work, it was essential that we know when people would be on and off. It is simply not possible for everyone to work the same hours as before and tracking that could be a nightmare. They allow us to do this in an easy w..." Read more
4 years ago
anthony s.
Owner/DJ, Mobile DJ by DJ Tony Tone
"Overall, I enjoy using this software and recommend it to all small business owners that are looking for a software that can help keep employees scheduling up to date"
4 years ago
Emily G.
Lifeguard, Town of Gilbert Aquatics
"I think this app is awesome. It allows you to submit time off requests and drop shifts easily. When I Work is so easy and I have her to have any problems when using this app."
4 years ago
Jacob R.
Laborer , Manpower
"This was the best time clock service I've ever used, as it's very convenient and reliable. Definitely recommend!. This was awesome for a previous job I had. It could clock in, clock out, view my schedule, and request time of right from their app on my personal phone."
4 years ago
Jennifer G.
Customer service, Romp n Roll
"I really think this is an overall great app. Super convenient and easy to use. This app is great for all things schedule related! I love that I can see my schedule, drop or pick up shifts as needed and also see who else I am working with. I also love the chat feature, it really helps keep us all connected. Very easy to use."
4 years ago
Kailey L.
Owner, ACG Home Cares LLC
"My experience with when I work was great for my start up. Although I switched to another software it had nothing to do with the quality. It was simply that I went with a software specialized for my industry and in doing so often missed some of the features of When I Work."
4 years ago
Annie P.
Office Assistant, Psych Office Solutions
"When it works, it's great. It just doesn't work until I restart it every time. I like that it lets me clock in and out of work, and that it has a lunch break option. Nice app design."
4 years ago
Verified Reviewer
"It's just okay nothing too exciting about it. I didn't research much in the beginning but there are many compatible services out there. Many people recommended me Homebase. It seems that many big and small companies use this system."
4 years ago
Seth J.
Driver, Nashville Pedal Tavern
"I would definitely suggest other companies to use it. I do want them to work out the bugs though. I use this to schedule our tours at work. I like the interface and it shows all the tours in one spot. Makes my job easier"
4 years ago
Khloe F. J
"The user interface is simple and one thing is oriented, so it is easy to move from the Web site, browser tab or phone app. Adding unpaid free time to the scheduling feature enables us, in general if I job was an excellent tool, to delete unnecessary applications like e-mail."
4 years ago
"It reminds you that you have a shift coming up, if you are late to clock out, its easy to adjust your time if you missed clocking in or clocking out. Its easy to trade shifts, see who you are working with, and what your future shifts are."
4 years ago