Capterra 
G2 Heather C.
Alan B.
Sales Manager, RED PAT BOLIVIA
"Overall, I've been very pleased with my experience using When I Work. It's been a great tool for managing my team and scheduling employees. I've found it to be user-friendly and easy to navigate. The only issue I've encountered is with the mobile app, but I'm sure that will be resolved soon."
a year ago
Rebekah B.
"Overall very happy with this app as it is something that for sure makes my life easier. I believe 100% of the staff have downloaded the app as well and they get instant notifications when there are any changes made to their schedules which is nice!"
a year ago
Gareth T.
"We have had an awful experience with When I Work who lied about the capability of the software and API. We continued to use the software, as a small charity, we had invested a lot of money into the system. When one of the key features of the software stopped working we were unbale to use this. The support was awful and was unable to fix the issue. This lea..." Read more
a year ago
Shelby Y.
"I liked the user friendly interface of this software, it took little to no time to learn how to use it."
a year ago
Cristina P.
"It's not bad, not earth shaking good. But it doesn't really crash -- except I did notice that if I failed to clock in on the app and then my time is adjusted by the team that does attendance -- later on in the same day it's hard to log out for lunch, etc. Sometimes it makes the whole process buggy."
a year ago
Verified Reviewer
"It just made scheduling so easy. Our efficiency went way up once we started using this."
a year ago
Lisa P.
"This app was very easy to learn! I don't use all the features available but I use many of them & it works beautifully"
a year ago
Ariel F.
Management , Elm City
"I like that I am able to see everyone schedule and it will tell me how many hours and how many hours this person has on one specific day and in total. I also like the fact that employees can put in for their days off on the app and then those shifts are available to whoever would like to work them first. I also like the sack that employees can get in contact..." Read more
a year ago
Samantha C.
Sales Manager, Auto Express of Hamilton
"We enjoy this program a lot. It is easy to keep track on all employees. It is also very easy to see who is on the schedule for the week and fix times if needed."
a year ago
Sara Y.
Advertising Operations Associate, Rising Tide Interactive
"Overall, When I Work can do just about anything for our company. It can track time and attendance, schedule shifts and overtime, and mark employees as "out of office" when they take paid time off. It is also fairly easy to onboard and train new team members and managers on how to use it just as well. If you work with a lot of people across departments in a p..." Read more
a year ago
Jessica G.
Staffing Manager , United Healthcare Staffing
"It was good for what we needed at the time because we really needed the hospital schedules to be able to be viewed and it was easy to overlook the whole month how many shifts were being worked/ scheduled. but with so many facilities and with having to enter everything in after texting or talking to the candidate we found out it was easier to do on excel or j..." Read more
a year ago
earl H.
President/CEO, Martin Ventures Inc.
"over all we are happy and will be staying with the system. we would much rather help them develop there product the switch to another system. while we went there at the very beginning I think it was close an it has been useful and stable all along."
a year ago
Verified Reviewer
"When I Work is fine and it gets the job done, but there are easier softwares that are more reliable. When it works, it's great!"
a year ago
Natalia S.
Salesforce Developer, Globant
"It is a system that allows multi-channel communications as well as calendar management and report creation, it is the type of tool that is not organizationally complex and does not require large investments."
a year ago
Verified Reviewer
"Great tool for workplace communication. You have everything all in one place for employees to access easily. This software makes it so easy to request time off, swap shifts, communicate with coworkers, and plan out what days you'd prefer to work. I'd highly recommend this to anyone who has shift workers. The app is also quick to learn."
a year ago
Verified User in Hospital & Health Care
"Very user friendly, extremely convenient for all. — What do you like best about When I Work? Ease of scheduling, staff having their schedules in the palm of their hands. — What do you dislike about When I Work? Export of timesheets or schedules to Excel isn't ideal. Would prefer if exports for schedule were in 2 week format, and if tim..." Read more
a year ago
Cody H.
"This app has been a workplace game changer. — What do you like best about When I Work? the feasibility of the app that has changed the way our department schedules — What do you dislike about When I Work? So far there hasn't been a single issue. after moving from our old scheduling software (excel) this has been huge improvement ..." Read more
a year ago
Verified User in Leisure, Travel & Tourism
"I recommend WHEN I WORK to anyone that is looking for friendly and easy scheduling organization. — What do you like best about When I Work? The employer/employee independence and the easy featuring of the platform — What do you dislike about When I Work? I have not seen the downside of the platform yet — What problems is When I W..." Read more
a year ago
Lucas P.
"Great tool for anyone that needs to save time on making their team's schedule!! — What do you like best about When I Work? The app is straightforward to use for both the employer and the employee. I certainly recommend it to everyone. Thank you When I work for being there for us, I really appreciate it! — What do you dislike about When I Wor..." Read more
a year ago
Verified User in Retail
"App lags and doesn't always recognize clock-ins and clock-outs. — What do you like best about When I Work? I can see my time sheets at anytime I need to. — What do you dislike about When I Work? Sometimes I clock out and it will still show me as clocked in, and vis versa — What problems is When I Work solving and how is that bene..." Read more
a year ago
Jeremy P.
"Simple and effective way to schedule employees. — What do you like best about When I Work? I like the ability to be able to copy the previous week's schedule as I have core employee whose schedule does not change.when I work is better than other systems I have used. — What do you dislike about When I Work? Sometimes the system can be g..." Read more
a year ago
Richard G.
"When I Work shortens the hours I need to spend scheduling my staff. — What do you like best about When I Work? When staff Commits to work and pick their shifts, they are more likely to show up. — What do you dislike about When I Work? The start up is not easy if time is limited I ended up with three accounts before I could finish and n..." Read more
a year ago
Lisa R.
"Great product, great implementation, priced affordably! — What do you like best about When I Work? Functionality of the product. It does what it is meant to do and does it well. — What do you dislike about When I Work? Nothing, really. The product works and the service is great. — What problems is When I Work solving and how is t..." Read more
a year ago
Andre K.
"I've recommended WIW for 5 years! Great platform. — What do you like best about When I Work? I love the mobile app experience, and I enjoy the scheduling aspects when it comes to larger groups of staff spread out among different work locations. It's a great platform! — What do you dislike about When I Work? The only thing I dislike abo..." Read more
a year ago
"I have loved every person I have worked with. They have been super helpful and continue to check in with me to see if I need assistance. They don't just get you going and leave you hanging. [SENSITIVE CONTENT] has been awesome!"
a year ago