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When I Work Reviews & Testimonials

4.5 (1,300)

Reviews: 1,300


5
64%
4
25%
3
7%
2
2%
1
2%

89% of customers would recommend When I Work

Avery W. star-alt star-alt star-alt star-alt star-alt

Chief Technical Officer, Little Italy Pizza

"Pros: I can get a position covered on the fly with the tap of a button. Easy team communication about shifts.Easy scheduling Cons: (more like improvements needed) Vertical schedule printing (THIS IS A MUST HAVE ASAP) print what it shows on the preview before it says print PDF Track paid time off for each employee Birthdays added to top of schedule that..." Read more

9 years ago

Steven H. star-alt star-alt star-alt star-alt star-alt

Multi Unit Operations Manager, Subway Restaurants (4 locations) - Operated By Bold Enterprises, LLC

"I've used this from early on and they keep making it better. Other than a few server issues few and far between and small errors - which are resolved quickly, I can't say enough about this company and their product."

9 years ago

Jakob S. star-alt star-alt star-alt star-alt star-alt

Senior Admin, Strafe AB

"I must say the best thing about wheniwork is the simple but nice looking layout. To have it accessible via the app is also one of the better features. Overall easy to make and take shifts. We had some employees who had trouble taking shifts via the app. Although i'm not sure if t he problems lays with us or the app. They simply can't see the shifts even tho..." Read more

9 years ago

Amy S. star-alt star-alt star-alt star-alt star-alt

Member Coordinator, Sacramento Gun Club SGC

"Very easy to use and convenient. So convenient!!"

9 years ago

Caitlin M. star-alt star-alt star-alt star-alt star-alt

"I manage a home decor store, with a team of 6-7 employees. We have used the service since opening in August, and have used both the Scheduler and Attendance features on a regular basis, up until a week ago."

9 years ago

Katy B. star-alt star-alt star-alt star-alt star-alt

"I begin using When I Work when we had only 7 employees and even then, I knew it was making my scheduling much easier. Now that we have over 20 employees, I am so thankful for When I Work and all that goes along with it. The communication between our employees/management is effortless, and now When I Work also has a Time Clock, which in turn will connect with..." Read more

9 years ago

Christi O. star-alt star-alt star-alt star-alt star-alt

"After using Google Calendar to schedule, this feels like magic. This effectively communicates the schedule to my employees with one click, and they can access it from any computer or smartphone. They can also receive text reminders if they choose. Their web app and smartphone app have a sleek design and the interface is very intuitive. I've also had excellen..." Read more

9 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"I use WhenIWork to manage 30 student employees at a university. It works great for them to be able to sub out shifts and it can also be managed with ease from an iphone or droid device which is great for students. It has cut our payroll process down from 6 hours to about 45 minutes. This program is affordable and the customer service area has been great w..." Read more

9 years ago

Adam M. star-alt star-alt star-alt star-alt star-alt

"When searching for time tracking and scheduling software it was difficult to find a product that would manage both effectively. We tested several popular companies with either antiquated interfaces or extremely expensive price tags. When I Work's user interface is easy to use, feature rich and a huge time saver. If you are still creating your schedules in ex..." Read more

9 years ago

Linda G. star-alt star-alt star-alt star-alt star-alt

"I started using Wheniwork in August with less than 20 employees in a brand new Urgent Care setting. I loved it from the first minute! The program is very user friendly- it actually makes scheduling FUN!, It is easy to use with varying levels of skill sets- I can look at the whole staffing for a day or week- or just the nurses or the techs. The staff like the..." Read more

9 years ago

Anne F. star-alt star-alt star-alt star-alt star-alt

"When I Work is so easy for the employee and so helpful for the employer! The employee has all the information at their finger tips regarding their schedule for the day - including address, directions and any special instructions. For the employer it makes scheduling a breeze! Input name of location and When I work does the rest! Add any special instructions..." Read more

9 years ago

Bevin S. star-alt star-alt star-alt star-alt star-alt

"This is a great piece of software that allows us to roster, change and update information across our three properties and know that this information gets to the individual staff concerned. Nice interface and easily accessable over ios and android platforms. We also use wage base and this gives us a nice easy interface between rosters and actual hours worked..." Read more

9 years ago

Jason K. star-alt star-alt star-alt star-alt star-alt

"Great Product makes scheduling easy. Employees love it. Great Product"

9 years ago

sarah g. star-alt star-alt star-alt star-alt star-alt

"I found Wheniwork just before I started hiring employees for our new business. I honestly believe that without it I would go Bat S@%T Crazy. It allows me to schedule my staff in just a few minutes, communicate with them as a group or each as an individual. I was able to set standard shifts, personalized shifts and even block out time that some of my emplo..." Read more

9 years ago

Jean S. star-alt star-alt star-alt star-alt star-alt

Emergency Dispatch Center Manager, Kings III Emergency Communications

"The app has greatly helped us alert employees when someone is unable to make it to work. We can alert all of our employees that are available during that time frame quickly and easily. It also shows which employees will go into overtime if they cover shift so that you decide if you want to notify them for the shift or not. When an employee takes the open shi..." Read more

9 years ago

Michael C. star-alt star-alt star-alt star-alt star-alt

"So much promise, and a very attractive user interface. This might be fine for very small businesses, but has major limitations for tracking actual labour costs vs projected labour costs which is a key aspect of time management. Actual labour costs show up in the dashboard as a pretty line, but if you want to actually know the actual labour cost by day or % f..." Read more

9 years ago

Steve K. star-alt star-alt star-alt star-alt star-alt

"Several months ago I set out to find a scheduling software that wouldn't bust my small business' budget and yet was intuitive and user friendly enough for an owner/operator like myself to use without pulling my hair out. I searched and searched all over the Web. Some programs had some of the features I liked but were cumbersome to use in other areas. For my..." Read more

10 years ago

Kristin R. star-alt star-alt star-alt star-alt star-alt

Management, 4505 meats

"During the set up process, I set my account to invisible, yet still, employees kept getting email alerts when I was trying to set up the account/template. I wanted to give it a try before going live. However, due to the ridiculous amount of emails to the profiles I input into wheniwork, I had to abandon the effort. Even after canceling the account, I'm st..." Read more

10 years ago

Patrick C. star-alt star-alt star-alt star-alt star-alt

Manager/Financial Guy, My Burger

"We first discovered When I Work when we were trying to solve the scheduling problem. We found out this local company was doing what we needed! Since then we've worked with them giving them feedback which we have seen the fruits of their updates and changes! Their system is responsive and fills almost every single need we could have for it at a very reason..." Read more

10 years ago

Mike K. star-alt star-alt star-alt star-alt star-alt

""WIW allows me to be very flexible in scheduling my team. The more flexible I can be for them, the more they enjoy their life in and outside of work. They bring that joy with them into the workplace, increasing the morale of the whole team. Without a program like WIW, that flexibility would be nearly impossible.""

10 years ago

Wendee P. star-alt star-alt star-alt star-alt star-alt

"We are a Dog Daycare/Boarding/Grooming facility that has 7 employees and 3 contractors. We are working 7 days a week for our Campers to are staying and/or playing with us. When it was just 2 or 3 people I would text message their schedules, but as we grew so did my scheduling and notification job. My husband took a few months looking for an intuitive tool..." Read more

10 years ago

Robin B. star-alt star-alt star-alt star-alt star-alt

"Our business is heavy with dog-walking clients so we get a LOT of last minute requests. Spot needs a walk tomorrow and Friday? The shift is made available and the first interested employee to see it adds it to their schedule. Fido no longer needs a visit at 2pm? The shift is deleted and the employee is notified. The app on my employees' phones means they can..." Read more

10 years ago

Donna R. star-alt star-alt star-alt star-alt star-alt

"We began using WIW for scheduling about two years ago when our business began to grow rapidly. The system seemed like it was written for our business specifically and was a welcome change to fumbling with spreadsheets and emails to our team members. WIW took my scheduling time from 6-8 hours per week down to about 20 minutes. We now also use the WageBase..." Read more

10 years ago

Clever Canines -. star-alt star-alt star-alt star-alt star-alt

"The absolute best thing about When I Work is the customer service. From my very first introduction to today, six months later, I find the team to be passionate, considerate, open-minded, and helpful. They listen to my needs, concerns and ideas and find ways to support the requirements of my company. The system is easy to use for both me and my employees...." Read more

10 years ago

Michele Nachum . star-alt star-alt star-alt star-alt star-alt

"When I Work is absolutely elegant in its simplicity. It took me all of three minutes to sign up for the 30-day Free Trial and type in some employees and schedule them. The interface is clean and friendly and easy to navigate. When I Work guides you every step of the way and once you schedule employees you can click on the "publish" button and boom - you wi..." Read more

11 years ago