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When I Work Reviews & Testimonials

4.5 (1,300)

Reviews: 1,300


5
64%
4
25%
3
7%
2
2%
1
2%

89% of customers would recommend When I Work

Administrator in Entertainment star-alt star-alt star-alt star-alt star-alt

"Easy of transition between schedule and payroll system. Integrates perfectly with gusto payroll. You can easily have staff set their availability and request time off, so no need to fiddle with excel or keep up with requests. Staff can chat or watch videos if they have questions about any functions with the software. If I have questions about anything or sug..." Read more

5 years ago

Tanya M

Tanya M star-alt star-alt star-alt star-alt star-alt

"Being able to check my schedule anytime without having to remember to check it at work or take it with me."

5 years ago

Mike M star-alt star-alt star-alt star-alt star-alt

"Easy to view open shifts, pick up shifts, and check work schedule."

5 years ago

Quentin V.

Quentin V. star-alt star-alt star-alt star-alt star-alt

Information Technology Specialist, IBM

"Easy to request time off and see your work schedule"

5 years ago

Katrina L.

Katrina L. star-alt star-alt star-alt star-alt star-alt

Event Specialist, Advantage Sales & Marketing

"Not good, had me late on my first and second day. After searching for a job two years ago, I found one from Craigslist. I was told to download this app and my schedule would be sent to it. Well the next day I woke up and decided to check my phone while doing so, I got a text or notification from the app. I opened it and sure enough I had to go to work in les..." Read more

5 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"When I work helped me save so much time scheduling my employees. I had exactly ten employees so I was able to work with the free app. I was able to delegate the scheduling to one of my employees. When it was ready, I would approve it and it would go to all the employees apps on their phones, so if there was any conflicts, they would get resolved right away...." Read more

5 years ago

Laura S.

Laura S. star-alt star-alt star-alt star-alt star-alt

Event Manager, MILAN CATERING & EVENTS LTD

"Our experience is very good with this tool. Adding and removing employees is really easy and keeping track of hours and making sure all of our multiple events going on,sometimes several in the same day, are staffed with the right employees (event manages,chefs, bartenders, servers etc.)"

5 years ago

Tanya H star-alt star-alt star-alt star-alt star-alt

"that all my coworkers are listed and their contact information so that I can get ahold of them"

5 years ago

Kaitlyn M. star-alt star-alt star-alt star-alt star-alt

Referee/Host, Non Profit Organisation

"My overall experience has been positive and it's pretty cool that they have a location-based check in feature to ensure you are actually at the location where you are working. It provides some oversight for the employer."

5 years ago

Stephanie M. star-alt star-alt star-alt star-alt star-alt

Math Tutor, Mathnasium

"I like the way this software sends you an email before your shift everyday to remind you about your schedule. This is a good feature for people that don't have a regular work schedule. You can also change the time you get the alert. Originally, I would get a reminder two hours before every shift, I was able to change the reminder to four hours before eve..." Read more

5 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"I really liked using When I Work as an employee since I had a constantly changing schedule with my other job and I could always let my boss know when I would be available that week. I also could make vacation requests in advance and have it on written file. I felt it was adequate for everyday clocking in and out."

5 years ago

Faith T.

Faith T. star-alt star-alt star-alt star-alt star-alt

Digital Content and Community Manager, AfricaSokoni Ltd

"Great s/w would really recommend it if your team has busy schedules. I finally don't forget tasks assigned and meet my deadlines with this great free to use software. Its such an easy software to learn how to use, you can follow up easily on tasks you assign your team, schedule events and meet ups at the same time."

5 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"We love When I work -- it helped us with scheduling out our landscape crews. Not only does it help with your monthly employee schedule, it also tracked attendance and helped us improve communication between us and our crews."

5 years ago

AIJELENE L. star-alt star-alt star-alt star-alt star-alt

Buyer, REX GROUP OF COMPANIES

"There are many good things about this application. First is this is very helpful tool for those employees under payroll department. They wont have a hard time monitoring and consolidating attendance of all the employees. Second is this is also helpful for every managers and for their subordinates as well, since this app is a mobile-based, anyone can update t..." Read more

5 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"I like that I'm able to show when I'm available to come into work. Being a student I work during my long breaks (Christmas, Summers) and often times it's hard to get hours when I'm back because I'm unable to know when I am available and with this site I'm able to change when I am available when I do find out. This also prevents errors in scheduling since you..." Read more

5 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"I usually am able to know my work schedule well in advance, choose my hours, see my schedule when considering more hours, and get open shift notifications IMMEDIATELY."

5 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"I have been using When I Work for the last 7 months and have found it to be a great and easy to use platform. It makes scheduling everyone so much easier and saves me time to do other things."

5 years ago

Thomas H. star-alt star-alt star-alt star-alt star-alt

Driver , Engineering

"When I Work is perfect value for managing teams of employees. Great value and great customer service. What is most enjoyable about When I Work is the ability to schedule and trade shifts when coworkers all through the app. It's you get updates and notifications regularly as changes are made, and can clock in/out without stepping foot in the office."

5 years ago

Giovanni L. star-alt star-alt star-alt star-alt star-alt

Supervisor, The YMCA of Greater Vancouver

"Our staff love that they can view their schedules up to 4 weeks in advance. It's really alleviated the need to find substitute staff on short notice."

5 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"I had to use this for my volunteer work that I was doing (online) and had to use this for the better part of a year. I liked being able to schedule my shifts online, this service made it really convenient."

5 years ago

Chantalle E. star-alt star-alt star-alt star-alt star-alt

Customer Experience Advocate / Quality Assurance, Elfster

"The scheduling feature was great. I manage a team of 16 seasonal workers across multiple time zones. They could enter their availability in their own time zone and I saw it in mine. Having WIW let me know when people weren't available really reduced the schedule changes once it was published."

5 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Use of mobile app for clock in/clock out, take lunch feature."

5 years ago

Brittany K. star-alt star-alt star-alt star-alt star-alt

Owner, Mid South Chiropractic

"I would recommend this product for a small business. I believe the product would be best if you were willing to pay for the highest package. Seems very-well set up for a restaurant-type of business (not what I have). It has made my scheduling easier, although it took me a long time to figure out how to use it."

5 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"I introduced When I Work in my cafe as a manager and received heaps of compliments on how easy it was to use and the efficiency it brought within the team. I have found it as a blessing in a busy environment and team members with different hours."

5 years ago

Jeff C. star-alt star-alt star-alt star-alt star-alt

Marketing Manager, The Village Inn

"Great support, awesome product. Perfect option for restaurants looking to get organized. My agency was recently hired by a Hospitality Group to set up their website, media, hiring program, scheduling etc. We work almost exclusively with restaurants and I'm very familiar with all the different scheduling platforms out there like 7 Shifts and Hot Schedules. I..." Read more

5 years ago