Capterra 
G2 Verified Reviewer
Verified Reviewer
"When it works its great but many times it has nuances, show error, no internet connection even though there is. When it works it works, but that's not always the case."
2 years ago
David H.
Office Manager, Temecula Valley Family Physicians
"I am have been able to cut my paper usage and the potential mistakes of forgetting emails or losing the PTO paperwork. Any PTO requests or vacation requests are easily managed."
2 years ago
Jacqueline L.
Reception, R Veterinary
"This was my first time using an app for scheduling and clocking in and out. I really like the ease of access and the functionality of this app, each time you clock out it tells you your next scheduled shift, lets you know how many hours you had that day, lets you take lunch break right from the home screen and it reminds you when you are late and that you ha..." Read more
2 years ago
Morgan N.
Event Manager, FWPAEC
"Very good, I have a team made up of mainly elderly for our ushers and FOH team and they had their struggles but it was much easier to implement than I think any other one would've been for us."
2 years ago
Christie S.
President, One TwentySeven
"It sucked. Nothing. The price is outrageous. That should tell you everything"
2 years ago
Lauren L
"Definitely better that what I was doing before. — What do you like best? Scheduler has some effective features that allow you to click and populate instead of typing. Once the templates are set up it's easy to save and publish the schedule. The support and help centre are fabulous, the support cast may not have clear solutions to my questions but..." Read more
2 years ago
Lauren L.
"Definitely better that what I was doing before. — What do you like best? Scheduler has some effective features that allow you to click and populate instead of typing. Once the templates are set up it's easy to save and publish the schedule. The support and help centre are fabulous, the support cast may not have clear solutions to my questions but..." Read more
2 years ago
Vanessa Fernanda F.
Psychologist, IESS
"I've used it for worforce management. How easy is to use, deploy and monitor my team's development with this tool."
2 years ago
Brandon F
"When I Work Review. — What do you like best? It was helpful to be able to see the schedules of all my colleagues and look up different roles throughout the organization. I have used other apps that do not give me as much insight with role filtering that have made it hard to use. — What do you dislike? The mobile app was a bit difficult..." Read more
2 years ago
Brandon F.
"When I Work Review. — What do you like best? It was helpful to be able to see the schedules of all my colleagues and look up different roles throughout the organization. I have used other apps that do not give me as much insight with role filtering that have made it hard to use. — What do you dislike? The mobile app was a bit difficult..." Read more
2 years ago
Martin M.
Operations Manager, Kitsap Conference Center
"I can schedule my team very quickly with When I work"
2 years ago
Tina G.
Manager, Handy Foods
"Overall, When I Work helps me on a daily basis and I haven't found a better app. Employee scheduling is the most useful feature of the app. The software makes scheduling an ease!"
2 years ago
Sara Y
"I can clock in and out When I Work. — What do you like best? Our organization mainly uses this platform to record employees' overtime hours. When I use When I Work it is simple and easy to take on a shift. The dashboard is user-friendly, the UI is intuitive, and you get right to work. Also, if you cannot commit to overtime, you can just as quickly..." Read more
2 years ago
Sara Y.
"I can clock in and out When I Work. — What do you like best? Our organization mainly uses this platform to record employees' overtime hours. When I use When I Work it is simple and easy to take on a shift. The dashboard is user-friendly, the UI is intuitive, and you get right to work. Also, if you cannot commit to overtime, you can just as quickly..." Read more
2 years ago
Annette D.
Advisor, Best Buy
"This software is the best it make scheduling so much more easier and helps with keeping up with your schedule."
2 years ago
User in Food & Beverages
"Review of When I Work January 2022. — What do you like best? I love the ability to see who is working throughout the day, the mobile app is very user friendly — What do you dislike? It can be challenging to locate the button to drop a shift, especially if the shift is the same day — What problems are you solving with the product?..." Read more
2 years ago
Daniel D.
Platform Specialist, Proxios
"When I Work had a lot of really great scheduling and communication features for small teams. It was intuitive, easy to use, and easy to train others to use."
2 years ago
Verified Reviewer
"Staff empowerment to take control of their schedule and the money saved from the time saved and less errors occurring make this experience worth all the searching for a new system. Also, the customer service is quick and straight to the point!"
2 years ago
Administrator in Hospital & Health Care
"No Support. — What do you like best? Really excited to use when i work, Until i had to litreally bed someone to give me a call to give me support on the platform, even when i begged for this to happen it was refused and i just kept getting sent articals. We are now using a different platform and i can receive a phone call when support is needed. W..." Read more
2 years ago
Verified User in Hospital & Health Care
"No Support. — What do you like best about When I Work? Really excited to use when i work, Until i had to litreally bed someone to give me a call to give me support on the platform, even when i begged for this to happen it was refused and i just kept getting sent articals. We are now using a different platform and i can receive a phone call when su..." Read more
2 years ago
User in Consumer Goods
"Favorite clock-in app I’ve used, yet. — What do you like best? I love the simple design, how I am in a group chat with the rest of the employees and my boss without using my messages, how I can clock in and out from my phone, and track my schedule. — What do you dislike? It's a bit too busy for my personal tastes. — Recommendatio..." Read more
2 years ago
Charell a.
Nh DON, Sheridan Memorial Nursing Home
"Frustrating- still learning how to best utilize. Being able to change, approve and see the actual schedule in real time"
2 years ago
Cynthia C.
Executive Assistant, MD|DC Credit Union Assn.
"Using WhenIWork is critical to the success of any business that has a staff and requires the management of them. It works for our group, and has been operating well for over four years with no changes insite."
2 years ago
Lisa L.
HR Manager, RedLine Performance Solutions
"It is easy to setup and use. The Excel feature was very useful for us."
2 years ago
"I would've chosen this app over its competition, if the cost was more competitive. It's easy to use, it's intuitive, they focus on their core product which is online scheduling."
2 years ago