Capterra 
G2 Cody H.
Verified User in Museums and Institutions
". — What do you like best about When I Work?Creating and communicating the schedule to staff is very easy, as is making adjustments to shifts, which we have to do quite often. All shifts can quickly be communicated to staff, and the app is very user-friendly for the team. — What do you dislike about When I Work?The app is not as easy..." Read more
a month ago
Verified User in Retail
". — What do you like best about When I Work?Clocking in & out feature was what we needed it for — What do you dislike about When I Work?No smart forecasting or scheduling to understand how many people we needed online each day for ticket volume. — What problems is When I Work solving and how is that benefiting you?Clocki..." Read more
2 months ago
Verified User in Health, Wellness and Fitness
". — What do you like best about When I Work?I really enjoy the app! It makes managing my team easy — What do you dislike about When I Work?Sometimes its a bit tedious...maybe there are some short cuts that I'm unaware of — What problems is When I Work solving and how is that benefiting you?Keeps my team organized and ea..." Read more
3 months ago
Joshua K.
". — What do you like best about When I Work?The actualy scheduling program is strong enough for my needs and stragihtforward. — What do you dislike about When I Work?The chat funcation is one of the worst things about this program. Messages get deleted before sending, messages don't get sent at all, and no amount of support tickets h..." Read more
3 months ago
Ashley M.
". — What do you like best about When I Work?I like that everything I need is in one place. I also like that I can see the team schedule as well as my own personal schedule. It was easy to implement for the team and with how much we use it, I'm glad it's such an easy system to use. — What do you dislike about When I Work?Definitely th..." Read more
3 months ago
Cindy A.
". — What do you like best about When I Work?They have everything we need for scheduling our staff. — What do you dislike about When I Work?I wish they had a way for our clients to login and see the schedule for their site. — What problems is When I Work solving and how is that benefiting you?Keeping track of many workers..." Read more
4 months ago
Verified User in Hospitality
". — What do you like best about When I Work?There are absolutely no upsides. There are too many features. — What do you dislike about When I Work?No written step by step instruction manual to refer to, support takes 3 days to respond, impossible to navigate, wastes so much time. It is worse than useless, because it is so high mainte..." Read more
7 months ago
Issifou S.
"Très facile à utiliser avec un interface conviviale, il permet de gagner du temps, création et modification des horaires des employés"
8 months ago
kurt r.
"They have an amazing customer service team who was always there for us. Overall it was a good program to help with scheduling but needs a more user friendly upgrade. Visually, average, looks a little outdated."
8 months ago
Silvia A.
"My overall experience has been great. Customer service is always generally available or responds in a timely manner. It's the ease of use. You don't have to be particularly tech-savvy to understand the ins and outs of this app."
8 months ago
Christina H.
"Everything is great with it. So far it has worked well. It is a pretty easy system for scheduling my employee's! All they have to do is log in and check to see when they need to work."
8 months ago
Ashley S.
"Our employees enjoy being able to see the schedule for the entire organization, as well as breaking down the view into their specific location when needed. They are also notified in real time of any changes that are made, and have the ability to trade shifts with other employees through the app."
9 months ago
Jessica B.
"Incredibly useful tool when managing a large amounts of employees, all having different requests and needs within their schedule. You can request your vacation time weeks in advance, right through the app and it goes right to your manager."
9 months ago
Verified User in Warehousing
". — What do you like best about When I Work?It is very convenient for the on the go human. I cannot count the number of times I just didn't know what shift I was working when I first started. I was also able to see who was working with me and what shifts had been given up. — What do you dislike about When I Work?I really loved it so..." Read more
10 months ago
Verified Reviewer
"As a consultant, our experience has been good. The product is easy to implement and easy to train end users. We have helped several clients implement this tool and it has been very easy to setup and to train managers and employees to use. Setting up automated reminders, custom schedules, and integration with payroll are the top features our clients appreciat..." Read more
10 months ago
Melissa M.
"When I Work helped us so much in scheduling our employees for multiple job sites. It had all the features we needed for scheduling employees, requesting time off, time clock, and integrated with ADP for payroll. We love using When I Work."
10 months ago
Holly P.
"This platform is easy to use and efficient in what the company uses it for. WhenIWork is great for our workplace because it allows us to easily see our schedules, request time off, and punch in and out for shifts and breaks."
10 months ago
Verified User in Hospitality
". — What do you like best about When I Work?The user interface. The tracking of hours in different ways. Timesheets. What they are trying to accomplish. Someone reponse to the chat quickly but sometimes there is a delay. — What do you dislike about When I Work?Not quite as straight forward as it looks. The webinar was useless. I..." Read more
10 months ago
Tina G.
"The most impactful feature of When I Work is the employee scheduling. It allows for easy maintenance of employee scheduling!"
10 months ago
Luis R.
"Overall When I Work is a great time tracking solution. It works well, and the report outputs are easy to work with when running payroll. The only thing that could improve is that the sync feature would work with Quickbooks simple start and essentials. Currently the sync function only works with quickbooks plus and above, and not all my clients have a plus le..." Read more
a year ago
Cindy H.
"Overall I enjoy using the app. I very rarely has any glitches. I recommend using When I Work. What I liked about When I Work the most is that it is very easy to use. The link to download app feature works great. Its great for scheduling."
a year ago
Leo C.
"The platform was easy to use in general and the employee app was handy."
a year ago
Tom W.
"This is a huge time saver for me, as my time spend for scheduling and totaling time cards has dropped significantly. Additionally, my staff can easily swap shifts making it easier for them."
a year ago
Stephanie D.
"Satisfied with the overall usage of this product. It's really straight forward, simple to use, helpful, and reliable. Making more time to spend on other areas of your business that are more important."
a year ago
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4 days ago