PSS International Removals Reviews & Testimonials

4.6 (2,677)

Reviews: 2,677


5
82%
4
9%
3
0%
2
1%
1
8%

91% of customers would recommend PSS International Removals

Miss Beckie Miller star-alt star-alt star-alt star-alt star-alt

"PSS came in as one of the cheapest quotes for our move to NZ from the UK in June 2019. They were abke to knock some money off to come in at the cheapest too. The packing team were speedy but in hindsight they hadn't labelled the boxes/itinerary with enough detail, meaning it was hard to pinpoint the boxes that contained items we needed to declare for custom..." Read more

5 years ago

cm chapman

cm chapman star-alt star-alt star-alt star-alt star-alt

"We are a small business relocating staff and equipment to Australia. We are experienced at shipping product, not so much households and plant and equipment. We collected lots of bids and planned the mover three months ahead of time. Because a large prepayment would be needed, we also did diligence on this business as well as the other shippers we considered..." Read more

5 years ago

Janine Andrews

Janine Andrews star-alt star-alt star-alt star-alt star-alt

"At the start of our experience PSS have been professional, helpful available. The guys who packed us up were great but arrived an hour before they were expected, all good though despite a moment or 2s panic."

5 years ago

Leono Conroy star-alt star-alt star-alt star-alt star-alt

"I heard about PSS from a friend of mine who had also used them to move back to USA. They were much more open and forthcoming about the potential additional costs involved - our apartment is on the third floor and other quotes we discovered were only to the first floor. The actual move and shipping all went to plan and arrived ahead of schedule."

5 years ago

Lizzie Arthur

Lizzie Arthur star-alt star-alt star-alt star-alt star-alt

"Recommended to us by a friend, my partner and I decided to move our 300kgs of stuff from London to Australia and it couldn’t have been made any easier than with PSS! They were very clear with quote estimates, timeframes for empty box and packing material drop offs as well as pick up, help with contents and customs information, insurance... the lot! All of th..." Read more

5 years ago

Sam star-alt star-alt star-alt star-alt star-alt

"The whole experience has been been outstanding. It took us ages to make up our minds on who we were going to use to do our move. We have never been to Australia and we did not want to start our new lives with the headache of dealing with any problems. It was down to how friendly, knowledgable and understanding the office staff were that we decided to go wi..." Read more

5 years ago

Marian Duggan

Marian Duggan star-alt star-alt star-alt star-alt star-alt

"What an absolute mess! My container was sent to Morocco before all the necessary documentation being in place, on my part and without The Moroccan side giving their authority to send it. The company in Morocco would never have authorised it to be sent before receiving the correct documents. So now, after bad, misleading or unclear information and an escalati..." Read more

5 years ago

Wendy star-alt star-alt star-alt star-alt star-alt

"AMAZING A big thank you to the team and especially the packers for being so patient with me. Having three children to deal with while my husband had to start work in Wellington has not been easy. Can’t thank you enough for making my move a lot less stressful. Will definitely be getting you guys to help my mom make the move in a couple of years."

5 years ago

Andrew Wood star-alt star-alt star-alt star-alt star-alt

"Great service. Just had my friend arrange my six boxes to be sent to me in Melbourne. Took just over eight weeks and nothing was damaged. Would highly recommend."

5 years ago

Erik Wilgenhof Plante

Erik Wilgenhof Plante star-alt star-alt star-alt star-alt star-alt

"At the risk of something happening to our things that are currently in transit, I’m already writing a review. PSS removals seem initially a very friendly and reasonably priced company. We’re moving to Luxembourg and are living in a furnished house so there is not a lot of furniture to move. After getting several quotes, we decided to go with them because the..." Read more

5 years ago

Jessica May Hills star-alt star-alt star-alt star-alt star-alt

"PSS have been extremely helpful, everyone I have spoken to have been great including the packers who came to collect my stuff. Basil and Eren are brilliant. Make the stressful move much easier."

5 years ago

Heidi Meyer star-alt star-alt star-alt star-alt star-alt

"So far, our dealings with PSS have been absolutely spectacular. From Andy, who came out to quote the job, to James on the phone (answering my silly questions), to the team of legendary guys who packed and removed our stuff today on June 14th - they were all so incredible! Such a good experience with you all! Many thanks!! We're crossing all fingers and toes..." Read more

5 years ago

Emma King

Emma King star-alt star-alt star-alt star-alt star-alt

"Pss removals were one of the cheapest quotes I have had however they didn’t give me a cheap service. From start to finish I have found them trust worthy reliable and the have been in touch throughout the process. The removal guys that came were fantastic three great guys that didn’t stop from the moment they got they, they had great personalities so the day..." Read more

6 years ago

Jane Aggarwal star-alt star-alt star-alt star-alt star-alt

"Great service! Very professional, prompt, knowledgable and reasonable. I shopped around and chose to go with PSS to ship my goods back to the US from London, UK."

6 years ago

KUBESH REDDY star-alt star-alt star-alt star-alt star-alt

"The staff from my first point of contact have been professional, tolerated my 1000 questions and were very efficient. I have already and would always recommend PSS to family and friends. Excellent work."

6 years ago

jeves star-alt star-alt star-alt star-alt star-alt

"PLEASE READ BEFORE USING PSSINTERNATIONAL as I clearly did not do enough research. I have only just seen other reviews that are almost exactly the same as my experience. I am leaving an honest review of my experience with PSS and mainly their attached insurance company (Removal Claims Service is a trading name of Basil E. Fry & Co. Limited). While PSS initia..." Read more

6 years ago

Portia star-alt star-alt star-alt star-alt star-alt

"I had a great initial meeting with PSS when I first considered moving to New Zealand in late 2016. I was impressed by the promise of careful personal service by a family owned firm. Following my father's death in South Africa and some stressful times in London I arranged my move for March 2018. Most of my goods were well packed and arrived intact although a..." Read more

6 years ago

Jonathan Crooks (DocRickDagless)

Jonathan Crooks (DocRickDagless) star-alt star-alt star-alt star-alt star-alt

"We shipped a full container with PSS. They seem to be a good company when goods turn up without fault, but the minute goods are damaged through negligence they are anything but. Whilst the insurance was accepted for damage to our goods through negligence, the amount was so low it only just exceeded the excess even though the goods were totally written off...." Read more

6 years ago

Su Miles

Su Miles star-alt star-alt star-alt star-alt star-alt

"PSS we're tottaly amazing and made my move to Canada so much less stressful from the beginning and the team that packed up my personal belongings we're very helpful and friendly and very efficient. I would Recommend PSS ,everytime ."

6 years ago

Miss Michelle Berard star-alt star-alt star-alt star-alt star-alt

"Excellent service from your entire team! Thank you so much?"

6 years ago

Diane star-alt star-alt star-alt star-alt star-alt

"I found this company very good to deal with, no false information and extremely helpful with questions, no matter how many times I needed to clarify things.5 The only thing I would like to comment on, is the removal man was very friendly and helpful. Although, he did rub a piece of paint off the car when loading it onto the transporter. This did not concern..." Read more

6 years ago

Mr Poomchai Chumbala star-alt star-alt star-alt star-alt star-alt

"Excellent as always."

6 years ago

Janet swan star-alt star-alt star-alt star-alt star-alt

"The guys arrived promptly and worked extremely professionally. I am very impressed with how they made me feel surprisingly relaxed. Thank you so much PSS."

6 years ago

Mrs Long star-alt star-alt star-alt star-alt star-alt

"PSS were recommended to us by a friend who had used them. PSS started by a free free quote walking around our flat to estimate volume. At this early stage they answered all my questions and were cheaper than the other quotes we received! Therefore we chose PSS. Communication continued to be excellent through the process. The guys that came to pack our things..." Read more

6 years ago

Rahil Talwar

Rahil Talwar star-alt star-alt star-alt star-alt star-alt

"Although the shipping service was satisfactory, they try to make their money wherever they can. I was asked by PSS to value my belongings and pay insurance premium on that amount. Reluctantly, I valued my TV and monitors for GBP 500. When we received our TV at destination, the screen was shattered. I contacted PSS and they offered me GBP 40. It was amusing a..." Read more

6 years ago