PSS International Removals Reviews & Testimonials

4.6 (2,677)

Reviews: 2,677


5
82%
4
9%
3
0%
2
1%
1
8%

91% of customers would recommend PSS International Removals

Ross star-alt star-alt star-alt star-alt star-alt

"Fantastic service, I would like to thank James/Rachel and Jamie, Dave, JB and John for the professional and friendly way in which they dealt with our move, and our quirks that we required. Much appreciated."

3 years ago

Robin star-alt star-alt star-alt star-alt star-alt

"I have rarely reviewed a company I have dealt with, but the experience with PSS was so appalling I have to tell potential movers about it. I just hope that no-one else goes through an experience like ours, or rewards a company like PSS with their business ever again. My experience is unfortunately not unusual. At my time of writing around 20% of reviews..." Read more

3 years ago

Customer star-alt star-alt star-alt star-alt star-alt

"Great help from start to finish And the moving team were absolutely amazing could not fault them"

3 years ago

Anonymous star-alt star-alt star-alt star-alt star-alt

"Quick to answer their phones and with lots of information and care. I felt I was in good hands."

3 years ago

Mandhy Senewiratne star-alt star-alt star-alt star-alt star-alt

"From the staff on the phone to the two absolutely wonderful gents who came to collect my boxes, who then helped me label them, because I was running late. Superb service so far! (Please don't lose my boxes:-) ) See you in Australia."

3 years ago

Ana M star-alt star-alt star-alt star-alt star-alt

"These two stars are for the guys that came to pack all my belongings, they were good and did an excellent job. After that all my stuff went into storage for two months. When I requested that my things were shipped to Spain, as booked, the extra charges started. First, I was overcharged for the storage, took various emails to rectify this, then PSS had to cha..." Read more

3 years ago

sara scott

sara scott star-alt star-alt star-alt star-alt star-alt

"The courier never turned up to pick up our suitcases - no phonecalls - no communication - we will ensure that all our friends and family know of this and to never use you"

3 years ago

HH star-alt star-alt star-alt star-alt star-alt

"Booked them for our move to Pakistan. No other professional removal company operated in that region. So were pleasantly surprised to find PSS removals. So far the experience has been very good especially Rob and Rachel.Our shipment was packed, sorted and collected yesterday by a punctual, friendly and efficient bunch of lads (Robert,Craig and Ryan). Hoping t..." Read more

3 years ago

Shafiq Chughtai star-alt star-alt star-alt star-alt star-alt

"Booked them for house move Birmingham to Islamabad. Honest efficient and punctual. Items collected in time packed in efficient and responsible manner. Hopefully will receive them in Islamabad in good shape, Rachel was amazing and so was Rob. Would book again."

3 years ago

Chris Peppercorn star-alt star-alt star-alt star-alt star-alt

"Fantastic company. Great price, service was exceptional. Packing and collection staff were also fantastic. Would recommend highly"

3 years ago

Alan D'Cruz star-alt star-alt star-alt star-alt star-alt

"Shayne explained the process very clearly and helped enormously with the specific issues that I had. The collection went smoothly with the minimum 'hands on' required by myself. Shayne has a very personable character leaving me with the impression that he wanted to help. Overall, very happy with the whole process and wouldn't hesitate to recommend PSS, speci..." Read more

3 years ago

Paula star-alt star-alt star-alt star-alt star-alt

"Highly recommend extremely professional and stress free."

3 years ago

James McGee star-alt star-alt star-alt star-alt star-alt

"My mother passed away and I had limited time to get everything boxed and shipped in time. I was worried that I’d make some mistakes and indeed I did. I was worried that the staff would get irate with me etc but thankfully they haven’t been so far and they helped me through things I didn’t understand without losing their patience- which I find is all too comm..." Read more

3 years ago

Tia star-alt star-alt star-alt star-alt star-alt

"Fabulous customer service. I arranged the removals on behalf of my friend who was going back to AUZ. Charlotte was probably one of the most polite and helpful lady iv ever dealt with. The gents who came and packed my friends belongings up were fast, efficient, considerate, and friendly. I would most definitely recommend this company."

3 years ago

Jack Holly star-alt star-alt star-alt star-alt star-alt

"outstanding customer service. Timely response."

3 years ago

Eileen Williams star-alt star-alt star-alt star-alt star-alt

"PSS was one of three quotes I initially received. PSS were the most competitive I therefore asked them to carry out the removal of dining table and six chairs to be sent to USA. From then on the office staff I dealt with were helpful and efficient. From instructions, collection was less than 7days. Two men arrived at the specified time dismantled were necess..." Read more

3 years ago

D&W Boylan star-alt star-alt star-alt star-alt star-alt

"We could not have asked for a better service. The team were - communicative, getting in touch to confirm arrangements - turned up exactly when they said they would - efficient, they plugged through the sorting, cataloguing and loading with minimum fuss or input required from us - friendly, they did so with good humour and a smile Very grateful, thankyou."

3 years ago

Brandon Florence star-alt star-alt star-alt star-alt star-alt

"We left the UK on 8th October 2021, PSS removals came around on 6th October to box & pick up our things. The two-man team were great, very friendly and eager to get the job done. They swiftly packaged out items in just over 3 hours. Today is 01 March 2022, we still do not have our household items / clothing / furniture / memories. I've been reading other..." Read more

3 years ago

Tiziana Bando

Tiziana Bando star-alt star-alt star-alt star-alt star-alt

"They will show to you professional and customer orientated at the beginning to get the job but once it's started then your shipping nightmare will start too. Lack of communication. Most of the time I had to poll them and ask for updates and had bad news, your goods will be shipped next month, next time still the same, and so on. After 4 months my goods are s..." Read more

3 years ago

Rachel Rice

Rachel Rice star-alt star-alt star-alt star-alt star-alt

"Prompt response to my quote and was over the moon to discover they offer a packing service as well! Made my move to the USA so much easier!"

3 years ago

Gina Wright star-alt star-alt star-alt star-alt star-alt

"PSS Removals was chosen because they appeared to have adequate resources and experience. For two days, we had a team pack, disassemble, move, and sanitise our belongings in preparation for transportation to Australia. From the beginning, PSS was professional, attentive, and helpful! They also gave us contact information for various organisations that could h..." Read more

3 years ago

Dawn Zentner star-alt star-alt star-alt star-alt star-alt

"Moving internationally is a challenge under the best circumstances and if you're looking for a company to ease the process, to assure your worldly goods are taken care of, to provide good support, keep looking. My boxes were picked up by a 3rd party courier who had no idea what he was picking up and could not provide me with any proof he picked them up. Fr..." Read more

3 years ago

IGB star-alt star-alt star-alt star-alt star-alt

"Sheffield to Madrid. When we first booked it, it all looked very good. Great communication, great service. We were told it could all take a month since the furniture was collected to be delivered, due to border controls and paper clearance. Once they picked up the furniture, the experience was completely opposite. Our furniture was picked up middle of August..." Read more

3 years ago

Mrs B A Christmas star-alt star-alt star-alt star-alt star-alt

"Removal UK to NZ, cannot recommend this company, inadequate duty of care regarding packaging of household effects on packing UK and delivery NZ. Beware that when you insure your shipment that EVERY single items is listed and costed individually, not a good experience very difficult to communicate with."

3 years ago

Linda Andrews star-alt star-alt star-alt star-alt star-alt

"Used PSS to ship some boxes to back home over the Christmas holidays and it was so much easier than other shipping services I’ve used before. 100% going to use PSS again in the future. It was cost effective to send by air and we avoided the problems of sea freight."

3 years ago