PSS International Removals Reviews & Testimonials

4.6 (2,677)

Reviews: 2,677


5
82%
4
9%
3
0%
2
1%
1
8%

91% of customers would recommend PSS International Removals

John Nelson star-alt star-alt star-alt star-alt star-alt

"Very professional team arrived and took total care and respect of our stuff.They made the whole experience easy and stress free"

10 months ago

Kathy Kwok

Kathy Kwok star-alt star-alt star-alt star-alt star-alt

"The delivery was on time, the moving cartons were intact, and the moving workers were efficient and courteous."

10 months ago

Steven Bujanski star-alt star-alt star-alt star-alt star-alt

"unfortunately not a great experience so far. Now subject to a claim with all picture[s] of numerus breakages required as evidence and testimonials from local transport company to validate our case. Hopefully they will be helpful and sort quickly without unnecessary avoidance of responsibility. We will wait and see! "

10 months ago

Hannah Butler star-alt star-alt star-alt star-alt star-alt

"The move was fine for the most part. However, I specifically asked them if they could move saxophones, and they said they had lots of experience. When the saxophones eventually arrived they were wrapped in a thin layer of paper which is in no way good enough. Saxophones are very fragile and need to be packed carefully before shipping. Everything else was fin..." Read more

10 months ago

Abby star-alt star-alt star-alt star-alt star-alt

"Easy process, all staff available to help when needed. Packers were amazing and nothing is too much trouble for anyone in the company. Great to get a follow up call on the day of packing. "

10 months ago

Wendy Young star-alt star-alt star-alt star-alt star-alt

"Helpful staff. Walked us through the process. Were flexible and very helpful. Thank you. "

10 months ago

Roy Zia star-alt star-alt star-alt star-alt star-alt

"All went well from start to finish "

10 months ago

Caroline Frazer

Caroline Frazer star-alt star-alt star-alt star-alt star-alt

"I have just helped to arrange my elderly neighbour's move to the US, so hopefully her stuff will be delivered fine - but so far, the customer service has been excellent. Friendly, helpful and clear."

10 months ago

Customer star-alt star-alt star-alt star-alt star-alt

"Excellent, professional, punctual and polite individuals that treated my stuff with care and respect"

10 months ago

Andrew Constantinou

Andrew Constantinou star-alt star-alt star-alt star-alt star-alt

"Great service great people to deal with very helpful and very professional thank you. Andrew"

10 months ago

Mr Christopher Calderone

Mr Christopher Calderone star-alt star-alt star-alt star-alt star-alt

"Friendly removal staff, kind and caring. Allocated move manager was also polite and professional."

10 months ago

s ez star-alt star-alt star-alt star-alt star-alt

"Negative reviews get removed They took thousands extra from agreed quote despite no fault of ours Ratings misleading as all get removed I have given evidence to trustpilot in past and they still remove negative reviews Be careful or lose money like we did"

10 months ago

Amanda E

Amanda E star-alt star-alt star-alt star-alt star-alt

"Our removal managers were prompt to respond and support on our queries as we navigated the different forms to complete and ensured we were ready on removal day. The removalists on the day were polite and super efficient in having our items packed ready for shipping. Would highly recommend PSS based on our experience so far."

10 months ago

Jean Read star-alt star-alt star-alt star-alt star-alt

"The initial chat was very informative and friendly, then after always helpful. Removal guys were hardworking, friendly and efficient."

10 months ago

CJ star-alt star-alt star-alt star-alt star-alt

"Ease of pick up and communication"

10 months ago

Mr John Relf star-alt star-alt star-alt star-alt star-alt

"Chris and James were fantastic, very friendly, packed all items as requested and got the work completed ahead of schedule."

10 months ago

Heather Granato star-alt star-alt star-alt star-alt star-alt

"PSS was responsive throughout the process - from initial outreach through final delivery of my items. My calls were answered promptly, and emails were clear about the timing and expectations. Value for the money was strong, and delivery was faster than anticipated."

10 months ago

Jan

Jan star-alt star-alt star-alt star-alt star-alt

"Beware - a 'door to door' quote at PSS excludes courier costs. Bizarre I know... after all, that is what 'door to door' quote means - the cost of getting items from 1 door to another. I requested a quote for door to door service to ship several boxes from the UK to Australia. Entered collection and delivery address details plus items to be shipped into t..." Read more

10 months ago

Bob Heath

Bob Heath star-alt star-alt star-alt star-alt star-alt

"Lauren, Milica and the other staff I dealt with were impressive. They were helpful and knowledgeable and always responded quickly and kept me informed. My operation was extra difficult because I needed them to handle the whole operation while I was overseas on a different continent! They did it very well."

10 months ago

David T star-alt star-alt star-alt star-alt star-alt

"You make the process very easy, that's why I came back to you again. Also very good and helpful customer service (Austin Young)."

10 months ago

Consumer star-alt star-alt star-alt star-alt star-alt

"Lots of communication and quick responses. They steered me through each stage and made it all very easy. A big thanks from me."

10 months ago

Jennifer Knight star-alt star-alt star-alt star-alt star-alt

"I am already in the USA and they have made everything stress free so far!"

10 months ago

Janet McEwan star-alt star-alt star-alt star-alt star-alt

"From the start PSS were knowledgeable and arranged a video call. They advised on form completion and any other issues with patience and know how. The packers arrived on time and were very helpful, respectful and discussed with us throughout the process and packing so thank you Matt and Kean. The price was fair and so far so good as it will be a while before..." Read more

a year ago

Julius star-alt star-alt star-alt star-alt star-alt

"The process was seamless from the initial quote to the collection of the items. Staff were very helpful."

a year ago

Lisa Collins star-alt star-alt star-alt star-alt star-alt

"Very professional and very polite"

a year ago