Winnie Choi
customer
"Everything was according to plan. Communication was easy throughout the whole process"
2 years ago
Emma Jobe
"Great communication from Hamish, super organised. And great communication from the pick up team. Even though there was a breakdown which meant it would be delayed in picking up, I was fully informed and it was easy to rearrange another time. All round amazing experience! "
2 years ago
Natalie Banna
"PSS is the best moving company in London in my opinion. Their prices are cheap, they are quick and efficient and they provide free boxes, bubble wrap and tape. But their best asset is their staff! I have mainly worked with Hamish and Austin and they have been kind, professional, exceptionally quick and supportive! I recommend PSS to anybody. "
2 years ago
Ben Abdull
"Customer service reps were all helpful, fast and effective. Any problems got sorted for us really quick. Happy with how they dealt with us"
2 years ago
Alexandra Bondarenko
"I paid for air delivery, which was supposed to arrive within 2 weeks, but I did not receive my belongings until 4 weeks later. During this period, the staff ignored my daily inquiries about the status of my boxes. When my belongings finally arrived, they were broken, including a smashed Smeg microwave. Despite paying for insurance and claiming £400, which r..." Read more
2 years ago
Marc
"I paid a lot to send some key items from London to Australia by air as we needed them urgently for the kids - beds/chairs etc. We were told it would take 7-10 days but after we paid the communication became non existent. The day before the packages were collected I had to call 4 times to find out if they were coming to get the packages or not. After they wer..." Read more
2 years ago
Matt
"TLDR: - overpriced - insurance is a scam (you will be made to jump through a lot of hoops to claim, like getting a quote to repair a damaged item and will have to pay £100 for each claim) - customer service evaporated once our belongings had been handed over to their sub-contracted removal company - Removal staff did not take the necessary steps to ensure t..." Read more
2 years ago
Nas
"The packers were such a fast and friendly team. They were really organised and just got things done."
2 years ago
Grass Esposti
"Professional and very helpful staff who were unfazed by my last minute schedule and handled my shipment smoothly and efficiently. "
2 years ago
CE
"Very efficient, friendly and organised."
2 years ago
Millard
"For someone who has never before shipped personal belongings abroad with all of the documentation required, I've found them both easily contactable and helpful, but above all patient!"
2 years ago
Claire Lillington customer
"Very prompt, reliable and polite"
2 years ago
Gill Holland
"My shipment originally consisted of 3 boxes which contained items left to me by my late father which were sentimental value. The boxes were collected by the most unhelpful courier in mid November 2023 who refused to enter the property to collect the boxes forcing me to drag them to the front door. I was told in mid December that all 3 boxes had been loaded o..." Read more
2 years ago
Laura
"Great communication before the shipment arrived and 2 extremely professional and friendly delivery guys to deliver the boxes. First class service"
2 years ago
Laura Wrighton
"Great people super efficient and good value would recommend!"
2 years ago
Jonathan
"Awesome experience. The guys were great - so fast, so thorough!"
2 years ago
Alex
"Crew was on time, worked hard and basically without break, packed things thoroughly and even reinforced boxes i packed (when needed). They were very polite and charming. Awesome work all around, including all the contact with the office and Peter who did the preliminary check."
2 years ago
Catherine He
"They where very nice and professional and where quick "
2 years ago
Kenneth Dawson
"Helpful, knowledgeable staff who were actually there to answer questions - without long hols on the phone."
2 years ago
Genevieve
"Staffs are very helpful and polite And my shipping are all in perfect condition, that’s amazing "
2 years ago
Scott Wenke
"I have moved 4 times in 5 years and my experience with PSS has been very smooth. On the moving days, the lads were professional and efficient. I would recommend PSS to anyone moving back to Australia. Thank you."
2 years ago
sneha karanth
"The items reached on time..The staff was courteous and ensured the items were placed properly."
2 years ago
Luke Bromwich
"Great team who were very helpful! "
2 years ago
West Sussex Customer
"Friendly team. who packed with care and efficiency."
2 years ago
"The team has kindly helped expedite my delivery and the crew is very nice and polite. "
2 years ago