PSS International Removals Reviews & Testimonials

4.6 (2,646)

Reviews: 2,646


5
82%
4
9%
3
0%
2
1%
1
8%

91% of customers would recommend PSS International Removals

Mike star-alt star-alt star-alt star-alt star-alt

"We arranged for an international move with PSS in January 2021, contents of the whole home with a few curated pieces of expensive furniture to be "antique wrapped" and shipped. The movers arrived several hours late although they had kept us updated of the delay, not a big problem. First issue, they forgot the "fragile" tape so they wrote with markers on the..." Read more

3 years ago

Jessica Lawrence

Jessica Lawrence star-alt star-alt star-alt star-alt star-alt

"These guys moved us from Kent to Canada recently. They were absolutely awesome: prompt, professional, respectful of customers & property! They couldn’t do enough for us; a real credit to their business."

3 years ago

Tasmin Taylor star-alt star-alt star-alt star-alt star-alt

"Poor service, communication was delayed, messy and through multiple employees which meant paperwork was filled in by us and missing by them. Months of back and forth about sending packages to Australia, without us relocating. 6 months since they retrieved our packages and still they have not been delivered because PSS did not fill in the correct paperwork fo..." Read more

3 years ago

Elliot star-alt star-alt star-alt star-alt star-alt

"Excellent service from beginning to end, would definitely recommend them to anyone looking for help moving stuff overseas."

3 years ago

Megan star-alt star-alt star-alt star-alt star-alt

"I was absolutely dreading the big move to London but it was a huge relief to come across these guys as they made it so much easier!"

3 years ago

Mason star-alt star-alt star-alt star-alt star-alt

"I needed a rather awkwardly shaped piece of furniture and other items transported overseas to come with me on my big move to UK and so many companies flat out refused! Not only did PSS Removals accept the job, they were extremely thoughtful and accommodating too."

3 years ago

Samantha Baiocchi star-alt star-alt star-alt star-alt star-alt

"I would give them 0 stars if I could. They don’t know what they are doing! Stay away from this company! We moved from Glasgow (UK) to Bergen (Norway). PSS removals and Simpsons International agreed to pick up our effects on the 13th of August 2021. Several emails and calls later we discovered that our load had been sitting in a depot in Edinburgh for 6 six..." Read more

3 years ago

Rebecca Newbold star-alt star-alt star-alt star-alt star-alt

"We recently needed to send some personal items from UK to Spain and were unsure of the process involved, especially considering the new regulations post-Brexit. Having no recommendations, we based our decision to go with PSS solely from on-line recommendations - and we couldn't be happier! Everyone involved at PSS was helpful, knowledgeable, clear in explain..." Read more

3 years ago

Sabina Ali

Sabina Ali star-alt star-alt star-alt star-alt star-alt

"My husband moved from the US to the UK, PSS took charge of everything when it arrived to London. Sara from PSS was an absolute legend as we had to keep changing the date of delivery as we were looking for a house and they worked around us. PSS kindly arranged everything for us from storage to rebooking delivery dates when it suited us and most importantly ke..." Read more

3 years ago

Megan star-alt star-alt star-alt star-alt star-alt

"I highly recommend PSS Removals. They were organised, professional and friendly. Everything has to be brought downstairs and they packed it all up no questions asked."

3 years ago

Katherine star-alt star-alt star-alt star-alt star-alt

"Our move to Australia could not have gone better and I truly have PSS Removals to thank for this. Thank you!"

3 years ago

Julia star-alt star-alt star-alt star-alt star-alt

"Very inexperienced Staff team I had a terrible experience with PSS removals when trying to move my things. It is clear the team do not know what they are doing."

3 years ago

London to Manhattan New York star-alt star-alt star-alt star-alt star-alt

"Beware of "gotcha" pricing tactics. We moved from London to Manhattan. On arrival in New York, we were advised that there would be an additional "shuttle charge" to use a smaller vehicle to deliver to the building, because there was not space for a shipping container at the building. We complained, and they asserted that as they did not know the specific del..." Read more

3 years ago

Mia star-alt star-alt star-alt star-alt star-alt

"I have used PSS Removals a few times now and cannot fault the service, really great company who care about their customer’s belongings."

3 years ago

Adam star-alt star-alt star-alt star-alt star-alt

"One of the best things about this company is the fact they have a move manager per job, a point of call you can reach whenever you need to. Really makes a difference."

3 years ago

Alisha star-alt star-alt star-alt star-alt star-alt

"PSS Removals are the only company I use for overseas shipping, their customer service is second to none."

3 years ago

Scott star-alt star-alt star-alt star-alt star-alt

"Throughout my move, PSS Removals were diligent and communication was second to none, really brilliant service."

3 years ago

Keira star-alt star-alt star-alt star-alt star-alt

"if you’re looking for a company that makes moving from the UK to overseas a walk in the park, definitely check out PSS Removals. They were so hands-on and my belongings felt completely safe."

3 years ago

Paul Bondsfield star-alt star-alt star-alt star-alt star-alt

"The upfront experience from PSS is excellent. Their rep comes out and talks a very good talk. He measures and calculates room by room and gives an estimate of how much space you'll need to ship your household overseas. A quote comes through, which is competitive and professionally presented... Then, it all turns ugly. Apparently your "quote" is just an esti..." Read more

3 years ago

Richard Hobbis

Richard Hobbis star-alt star-alt star-alt star-alt star-alt

"These guys are awful. They packed up our household for a move from Surrey, UK to New Zealand and loaded it into a container on-site. Their idea of packaging is appalling! They have absolutely no idea of how to package paintings or furniture for moving across town let alone around the world. Paintings had packing tape stuck directly to the edges of the frames..." Read more

3 years ago

Ashley star-alt star-alt star-alt star-alt star-alt

"Very patient and helpful team, they helped my parents move to England with a ton of oddly shaped furniture. Cannot thankyou enough!"

3 years ago

Joy star-alt star-alt star-alt star-alt star-alt

"If I could give this company no stars I would. When booking with PSS I was given a timeframe of 8-12weeks to get all our packages to NZ, knowing full well it would take a bit longer with covid congestion’s etc. The staff and my move manager were in contact with me up until the point that our packages where picked up. It’s been 8 weeks and I still haven’t rec..." Read more

3 years ago

Brian Duffy star-alt star-alt star-alt star-alt star-alt

"This is horrendous got a email yesterday to pay full amount 5000 pounds 7 days prior move to Spain . I paid deposit of £350 on the 25/08/21 . I phoned today and told them that was impossible as house monies not received till the 13/09/21 I shall have to cancel .They told me that they are keeping our deposit as it monies was received on the 24/08/21 WOW what..." Read more

3 years ago

Sinead Macklin star-alt star-alt star-alt star-alt star-alt

"Very good service provided in UK when we had survey and items picked up and brought to storage. Very efficient initial small delivery to our temporary accommodation in Ireland. Unfortunately very poor service experience since. We had to wait over two months for delivery of rest of our items despite giving plenty of notice on move to our new house. We had to..." Read more

3 years ago

Dean star-alt star-alt star-alt star-alt star-alt

"PSS gave a very competitive quote but the service was outstanding too. The surveyor was friendly and helpful. He gave us lots of tips and the people in the office took time to answer our questions too. The PSS crew were really careful with our things and did a thorough job. We would definitely use them again and recommend them in the future as well."

3 years ago