PSS International Removals Reviews & Testimonials

4.6 (2,677)

Reviews: 2,677


5
82%
4
9%
3
0%
2
1%
1
8%

91% of customers would recommend PSS International Removals

Stephen Barber star-alt star-alt star-alt star-alt star-alt

"Estimator was so vague as to be useless. Prices seem to be kept regardless of major change in capacity, Project Manager was non existant and impossible to extract information. Dreadful service from packers couldn't wait to get finished and used many boxes only half full. Listing was horribly wrong and duplicates and wrong listing common. Time to arrive was e..." Read more

2 months ago

Joy Ogbemudia

Joy Ogbemudia star-alt star-alt star-alt star-alt star-alt

"I really appreciate the support and prompt response to enquiries. Very good listening skills, polite and calm way of presenting information. Well done and thank you"

2 months ago

Sheira star-alt star-alt star-alt star-alt star-alt

"Your packing team were excellent. Very efficient, did everything fast and were neat and tidy. Everything from the initial contact and the conversation and advice as I was shipping things that may need to be assessed. However there was a little letdown as it seems there weren't notes made on the system, or maybe I didn't communicate my shipment included item..." Read more

2 months ago

Marlene Carter star-alt star-alt star-alt star-alt star-alt

"Steve and his team made a very stressful time for me, a pleasure. Very efficient and very good packing. Highly recommended."

2 months ago

Mick star-alt star-alt star-alt star-alt star-alt

"Fair and straight forward. Only point I'd mark them down on is advice on filling and sealing the boxes. Also, advice on fixing the barcode sheets to the boxes. "

2 months ago

Bryn Macfarlane

Bryn Macfarlane star-alt star-alt star-alt star-alt star-alt

"Was great service "

2 months ago

Ashford Customer star-alt star-alt star-alt star-alt star-alt

"Well organised. Great service from all staff. Especially the guys delivering my shipment. Awesome service Thank you "

2 months ago

Randal Collins star-alt star-alt star-alt star-alt star-alt

"Because you cannot rate a zero. Used this company for an international move. On pick up they subcontracted to another company who subcontracted to another company. All subcontractors avoided responsibility blaming the other subs. I was called at 1100 saying they would be at my location in 30 minutes. 90 minutes later they finally showed. It was arranged that..." Read more

2 months ago

Olivia Bromley

Olivia Bromley star-alt star-alt star-alt star-alt star-alt

"Good communication and efficient service. "

2 months ago

Bruce George star-alt star-alt star-alt star-alt star-alt

"Good personal service, especially where arranging and rearranging pick up date."

2 months ago

Shaamil Allie star-alt star-alt star-alt star-alt star-alt

"Great so far. Let’s see if things arrive safely and on time "

2 months ago

Paul star-alt star-alt star-alt star-alt star-alt

"Value for money, efficient, condition of goods was excellent, constant updates, great delivery crew, overall best transport company I've ever used"

2 months ago

Salvatore star-alt star-alt star-alt star-alt star-alt

"Great collection so far "

2 months ago

Stephen Day star-alt star-alt star-alt star-alt star-alt

"The crew set off at 4.00 am to get to our house by 7.15 am and worked tirelessly for several hours to export pack our belongings. They did a great job and with the back up of head office, we received a fully itemised schedule of the contents of each individual package."

2 months ago

Cristian N star-alt star-alt star-alt star-alt star-alt

"I reached out to them, they said they need to do a home survey in order to produce a quote. I said ok let's schedule it. They said let's do a price range estimation instead. I said ok, here's the list of the stuff I need to move. 1 week later still nothing, I ask if we can get things moving, they said they're waiting for one of their international partners...." Read more

3 months ago

Sindy star-alt star-alt star-alt star-alt star-alt

"Competitive quote, really friendly helpful packers. Turned up on time and were thorough and efficient."

3 months ago

Helen Schmitt

Helen Schmitt star-alt star-alt star-alt star-alt star-alt

"Lovely and careful staff so far ! Smooth process, efficient packing, no mess left and great communication! "

3 months ago

Aussie Clare star-alt star-alt star-alt star-alt star-alt

"So happy with the service and especially with Chris and Dave. Packing up my mums flat after her death was extremely traumatic. Chris and Dave were professional, caring and made me laugh. PSS made the whole process easy. From initial talks to the actual packing day. I am sure the service will be as good when my precious items arrive in Oz. Thank you to James,..." Read more

3 months ago

Anon star-alt star-alt star-alt star-alt star-alt

"Poor from the start. An inaccurate survey meant that they added over a thousand pounds to the price when it was at a point I could not feasably back out. The complaints team were patronising and I am still without any resolution. The packers did such a poor job that several crystal glasses were packed with pans, a small slab of marble and other heavier..." Read more

3 months ago

CLAIRE THORNTON star-alt star-alt star-alt star-alt star-alt

"Excellent communication from all members of the team. Professional, friendly and went above and beyond to help. The packing crew Stephen and mark were so fast and friendly. Everything was packed extremely well. We feel at ease knowing our things are in safe hands. "

3 months ago

Jan Stevens

Jan Stevens star-alt star-alt star-alt star-alt star-alt

"Fast, efficient professional team Friendly & approachable Great communication "

3 months ago

Valeria Valkova star-alt star-alt star-alt star-alt star-alt

"The experience we had from moving our stuff from UK to USA is really bad. PSS team just told me they have no control over the We got promised 6 to 12 weeks for the delivery, but I think we will be lucky if we get it in 5 months. My honest advise is, please consider someone else, I will not recommend them! "

3 months ago

Mrs Zanelle Pamella Gumede star-alt star-alt star-alt star-alt star-alt

"I dealt with Charlie and from the first time we spoke, he was efficient and made sure i knew what was happening every step of the process. PSS process is a dream"

3 months ago

Judy Black star-alt star-alt star-alt star-alt star-alt

"The communication is quick and efficient However, there were so many bits of paper , I had to keep checking everything was signed snd sealed. Also the insurance was not a quote in advance more 'this is what you need to pay '. The final bill will be more than I thought. Overall good service ... just a tick sheet on forms was definately needed. Thanks "

3 months ago

Ian Stevens

Ian Stevens star-alt star-alt star-alt star-alt star-alt

"I have spoken with a lawyer who has dealt with similar cases and dealt with PSS previously and started a class action against PSS for anyone interested and who have had a bad experience. Survey: Items that were factored into the survey were sold prior to packing reducing the cubic meterage. Surveyor told there was no driveway parking and street parking was..." Read more

3 months ago