PSS International Removals Reviews & Testimonials

4.6 (2,646)

Reviews: 2,646


5
82%
4
9%
3
0%
2
1%
1
8%

91% of customers would recommend PSS International Removals

Mark Gallagher star-alt star-alt star-alt star-alt star-alt

"I have used PSS for 2 vehicle shipments and 1 household shipment to Australia from the UK and found them to be efficient, highly capable and very much a turnkey solution. "

a month ago

peace yeung

peace yeung star-alt star-alt star-alt star-alt star-alt

"From Hong Kong to the United Kingdom, after the goods arrive at the British port on 26/8/2024, they will not arrive at the British home until 25/9/2024, which takes a long time. It is recommended that the package be delivered to the customer's home within a maximum of one week after arriving at the British port. Things I appreciate: The customer service staf..." Read more

a month ago

Chak Hazel

Chak Hazel star-alt star-alt star-alt star-alt star-alt

"The staff are nice and professional. Delivery is on time. The staff has arranged a delivery date for my request. They assist me in delivering those items in the lobby. All items are both secure and well-used. I must say that they are perfectionists in delivery and have excellent communication skills."

a month ago

Kay Hudson star-alt star-alt star-alt star-alt star-alt

"Very professional and talked me through the packing as it was done. Would defo recommend."

a month ago

Old mother woof.

Old mother woof. star-alt star-alt star-alt star-alt star-alt

"Great customer service, prompt and effective communication. The packers were friendly, efficient and very hardworking. Their experience and good humour made what could have been a very stressful experience more tolerable. "

a month ago

Trevor Eaves star-alt star-alt star-alt star-alt star-alt

"Everything with the arrival to the final stage of packing was five star. The guys worked as a well oiled machine Everything was very smooth from start to finish. If I ever need anything shipping again I would not hesitate to use PSS Thankyou "

a month ago

Ann Simpson

Ann Simpson star-alt star-alt star-alt star-alt star-alt

"PSS REMOVALS have been amazing since I first contacted them for assistance. Andy did a video call to give me a few options on what would suit my situation best. He was super helpful, friendly and really positive. James, Milica and Lauren have all been fantastic with any queries I've had. But the best part was the packing crew who showed up, on time, upbeat..." Read more

a month ago

nicola Halfacre star-alt star-alt star-alt star-alt star-alt

"Very easy to deal with. So far so good. Will update when my stuff arrives in NZ!"

a month ago

Liam McCarthy

Liam McCarthy star-alt star-alt star-alt star-alt star-alt

"All the staff I have spoken to have been friendly, informative and have supported our enquiries throughout the process."

a month ago

Janet Mills star-alt star-alt star-alt star-alt star-alt

"The crew were brilliant. Obviously experienced and never stopped working. Gave good advice about importing restrictions. The quality of their workmanship and the materials used were 1st class. The digital system of logging crates etc is excellent and provided an inventory both for me and customs. I really couldn't fault them. Nice guys too."

2 months ago

Justin star-alt star-alt star-alt star-alt star-alt

"Brilliant service end to end. Team was friendly and gave comfort and reassurance throughout the entire process. Everything ran smoothly and I have already recommended them to two friends who are using their services. "

2 months ago

Nick Lee star-alt star-alt star-alt star-alt star-alt

"Overall service from start to finish was excellent. Would highly recommend."

2 months ago

FM star-alt star-alt star-alt star-alt star-alt

"Robert was superb as usual. He’s a credit to PSS."

2 months ago

Linda Thorogood star-alt star-alt star-alt star-alt star-alt

"The girls in London were super patient and accomodating - thank you Lauren and Charlotte. The crew packed my small household (comprising of many things) very efficiently in five hours, always communicating with me and so pleasant throughout the whole process. I couldn't be more pleased! To Helen from the Wigan office and the guys Ste, Andy and Aaron, again,..." Read more

2 months ago

Ian Beven star-alt star-alt star-alt star-alt star-alt

"From the first phone call, to the first meeting with Peter, to the first telephone call to Malica... It was all amazing. Then Liam & Craig turned up in their van. Again an amazing experience. Everyone was so helpful, professional & friendly. You couldn't wish for your breakable, sentimental & cherished items to be in safer hands. Liam & Craig worked tir..." Read more

2 months ago

Paul Hopkinson

Paul Hopkinson star-alt star-alt star-alt star-alt star-alt

"Lovely efficient couple of guys arrived and set to with energy! We’ll need to see how things arrive in Australia before a final judgment! My only negative comment was that PSS in Croydon said all our own packing would be opened and re-packed. On the day that didn’t happen in reality. Just a cursory check.had we known, we would have been more careful ourselve..." Read more

2 months ago

Carl Bowen

Carl Bowen star-alt star-alt star-alt star-alt star-alt

"Unfortunately I am unable to give a minus. I strongly advise anyone to avoid this company. Please if anyone is crazy enough to use these people, take out your own insurance policy. They will ask you to take out their insurance, but it's not actually an insurance policy. It's added onto their insurance. Which means if there are any issues, like we had. They w..." Read more

2 months ago

Paidamoyo star-alt star-alt star-alt star-alt star-alt

"Efficient and very friendly staff."

2 months ago

AJFB, Watford star-alt star-alt star-alt star-alt star-alt

"Our whole experience with PSS from the support team in Croydon through to the home delivery of our cargo from the UAE was first class. The removals team of Paul, Trevor and George were very attentive and helpful, nothing was too much trouble for them - great teamwork!"

2 months ago

Chris Hibberd

Chris Hibberd star-alt star-alt star-alt star-alt star-alt

"Items were damaged in transit and although insurance had been taken out and paid for, they didn’t come to the party or have any interest in trying to make things right. The service was disgraceful. I would stay well clear of this company"

2 months ago

Steve Nash

Steve Nash star-alt star-alt star-alt star-alt star-alt

"Despite the delays getting out of the UAE, me not having a full container being the issue and then routed around Africa by the ship, I was kept updated all along. Thank you for making this easy. I knew what was happening. Great service. "

2 months ago

A buyer star-alt star-alt star-alt star-alt star-alt

"Robert and the team did a brilliant job over 5 days of packing. "

2 months ago

Martin Wesley star-alt star-alt star-alt star-alt star-alt

"PSS provided good customer care to begin with and throughout the process of moving; however their primary role was to deliver my belongings undamaged. In large this was very much the case but equally I had several items stolen from my shipment and they failed to acknowledge or recompense this issue. Alongside this, a mattress that was in perfect condition ar..." Read more

2 months ago

Waiman Wong star-alt star-alt star-alt star-alt star-alt

"Courteous, honest, reliable, responsible and trustworthy of the team."

2 months ago

Paul Lomax

Paul Lomax star-alt star-alt star-alt star-alt star-alt

"The team are professional and very quick I would highly recommend pss for any removal and relocation "

2 months ago