PSS International Removals Reviews & Testimonials

4.6 (1,902)

Reviews: 1,902


5
81%
4
10%
3
0%
2
1%
1
7%

91% of customers would recommend PSS International Removals

Lisa Harrington star-alt star-alt star-alt star-alt star-alt

"After much deliberation and getting estimates from 3 companies and speaking to a lot more, we picked PSS for our move to Australia. I am glad to say we were very happy with our choice! They made everything so easy. I didn’t believe it could be so effortless. They did all the work packing our items and furniture into a shipping container. We had great conce..." Read more

4 years ago

Ayushman star-alt star-alt star-alt star-alt star-alt

"Recommended to us by a friend, we used PSS to ship 5 boxes of personal belongings back to India. Boxes and packing materials were delivered to our home and the packed boxes were picked up a few days later. Everything went smoothly and our belongings arrived in good time."

4 years ago

Mark star-alt star-alt star-alt star-alt star-alt

"We used PSS for our move to Florida and everything went very smoothly. The staff were polite and friendly and the packers did an amazing job despite the bad weather. Everything arrived intact so we'd happily recommend PSS."

4 years ago

Jsmith star-alt star-alt star-alt star-alt star-alt

"Great service from my initial call to delivery in Australia. My folks have just confirmed everything has arrived and no damage found. Definitely will recommend."

4 years ago

Rob Sartorius-jones star-alt star-alt star-alt star-alt star-alt

"Not a very good experience with this company after initial problems we were given a refund for excess packing and late delivery of my motor cycle after a total of 8 weeks my motor cycle arrived but was badly damaged and cost me 150 euros to fix and was expected to claim on my bike insurance I spoke to the company at point of delivery Sent pictures of the da..." Read more

4 years ago

Red Snapper star-alt star-alt star-alt star-alt star-alt

"- Too many claims for additional payments from PSS - Difficult attitude from the packing team, poor quality wrapping and extremely rushed packing - fragile things wrapped in paper, rather than card (which is the standard approach), no special wrapping for fragiles as promised by PSS - All teams are disorganised - packing team not given our address, container..." Read more

4 years ago

sriram star-alt star-alt star-alt star-alt star-alt

"I had sent a parcel to India via PSS. A. They had initially said they will charge only GBP 3 per extra KG, but after that they charged extra. B. They ship via DHL, and they expect the customer to talk and discuss with DHL on the extra charges that they levy on the customer. When you call to ask them to discuss with DHL. I would have shipped directly wit..." Read more

4 years ago

Julia Treharne star-alt star-alt star-alt star-alt star-alt

"Extremely efficient ..."

4 years ago

Jane star-alt star-alt star-alt star-alt star-alt

"Would never use this company if I knew what I know now."

4 years ago

Peter star-alt star-alt star-alt star-alt star-alt

"Quoted for 3/4 of a container to ship my goods to Australia but once packed it turns out we need an extra half a container. With 2 days to go to leave the country we had no other option but to accept the additional charges. PSS completely underquoted us and we were forced to pay additionally under duress for the other half a container required."

4 years ago

Paul Mulligan star-alt star-alt star-alt star-alt star-alt

"Originally started out fine then dreadful service. We have been trying to get packaging delivered for shipping since October 2019. We have paid money. I just called up from Australia and spoke to a rude guy, then I was put through to a manager in another area who was helpful. Still waiting to hear the outcome."

4 years ago

Jethro star-alt star-alt star-alt star-alt star-alt

"So far so good. We have not received our 'stuff' yet, so will refrain from final judgement until then!"

4 years ago

Michael star-alt star-alt star-alt star-alt star-alt

"Very helpful staff....furniture was in difficult area to access and dismantling into sections was a challenge undertaken willingly. Moving home is a stressful experience and people were cheerful and positive."

4 years ago

P Pink

P Pink star-alt star-alt star-alt star-alt star-alt

"We researched quite a few shipping companies and PSS came out tops. The price was cheapest and the staff were helpful friendly and helped me with all the customs forms. The whole process from collection to delivery in New Zealand was straightforward."

4 years ago

Google review

Dave Jacob

Dave Jacob star-alt star-alt star-alt star-alt star-alt

"We were delighted with the first class service from PSS. They showed great attention to detail, provided useful advice and really showed they cared. The guys in the office were very patient to answer our questions and give us different quotes whilst we were decided how much stuff we wanted to take. In the end we took just about everything and were glad we di..." Read more

4 years ago

Google review

Anna Sk star-alt star-alt star-alt star-alt star-alt

"I asked for quotes some removal companies regarding my forthcoming removal. PSS was the only one that provided me with such a quick quote and also when I asked them for the removal day to be asap they manage to find me the quickest day they could. Excellent service from the people in the office but also from the people that came in my house. Totally recommen..." Read more

4 years ago

Paul Jackson star-alt star-alt star-alt star-alt star-alt

"We used PSS to ship our belongings to the USA. The service was great and the staff helpful and communicative. All the packing materials were included and the air freight price very reasonable."

4 years ago

Barbara Holloway star-alt star-alt star-alt star-alt star-alt

"This is the second time I dealt with PSS. Both times I found them extremely professional and efficient. The packers went through the place like locusts and a couple of things were packed that were meant for the plane. I was able to substitute and all was well. Their cheerful banter made a stressful situation bearable. After the initial consultation I feel w..." Read more

4 years ago

Dick Inwood star-alt star-alt star-alt star-alt star-alt

"The exercise in removal of the products in our Londonflat was done with courtesy, efficiency, and to the standards and timetable agreed. A final comment on the whole exercise, which would include the delivery of the goods to NZ will need to await that component of the shift."

4 years ago

Jim Meikle star-alt star-alt star-alt star-alt star-alt

"We found the office staff and the guys who did the actual move always helpful and polite. We would highly recommend PSS."

4 years ago

Louise star-alt star-alt star-alt star-alt star-alt

"All contact was great, the initial survey from Andy Masters, the collection service from Sussex done by the crew from Britannia Beckwith of Newhaven was smooth, helpful and friendly. The communication from the team Rob and Dan at PSS was frequent and helpful and the delivery provided by Britannia Witham Brothers was also smooth, helpful and friendly. Highly..." Read more

4 years ago

Kimmy T star-alt star-alt star-alt star-alt star-alt

"From meeting a couple of the PSS team at a Down Under Live event in London, booking appointments, getting an initial quotation, to the day of the removals and the all the service in between, we couldn't have been more happy with our choice. We got several quotes for our removals / shipping, and the prices were fairly competitive. However it was the initial e..." Read more

4 years ago

John Boyd star-alt star-alt star-alt star-alt star-alt

"Great service from the outset, survey manager was great and provided us with a very prompt and detailed quotation. Our removal manager was on hand to answer all our questions and helped us with the emigration, customs clearance and insurance paper work required. The guys from the sub-contractors used for the packing and removal process were first class, very..." Read more

4 years ago

Hyeon Chu Wright star-alt star-alt star-alt star-alt star-alt

"Good sales man, professional guys who came into house for packing. However worst move manager and lack of confidence and skills to collect consolidated cargoes to Hong Kong. PSS keeping my shipments 5 weeks at U.K. so far, who know when it will be turn up.Will give advise not to use PSS for international removal if you move to Asia country. To my friends, my..." Read more

4 years ago

Joseph star-alt star-alt star-alt star-alt star-alt

"I used PSS to send my belongings back to Brisbane after living in the UK for 3 years. I thought I would have to sell or give away most of my things as I didn't realise these type of shipping services existed. The whole process was very easy. They delivered boxes for free and then picked them up once I had packed them. It would be easy if they had better tim..." Read more

5 years ago