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Steven Shoulder
"The whole process from start to finish was made easy by the people dealing with it at PSS. Charlie was great and the guys who came to pick up the boxes were also great. Very nice experience all round..."
8 months ago
William
"So far my experience with PSS have been great, someone has been there to help every step of the way and my boxes have been collected just as they said. Great service. "
8 months ago
David
"Very good service and great value for money. My third time relocating internationally and PSS are really good and even cheaper than other companies I have used. Steve Charlie and Rachel have really helped to make the process easy and smooth."
8 months ago
Jon Bloom
"PSS has been a nightmare to deal with. My wife agreed not to post her experiences with this company to get a small amount of compensation, which they forced her to negotiate for several weeks. PSS doesn’t seem to know how to communicate. They are unwilling to take responsibility for their mistakes. The fine print and the formulas they espouse make it easi..." Read more
8 months ago
SDM
"Really good experience. Charlie’s communication has been first rate throughout. "
8 months ago
Heather Barnett
"Thanks to Steve who collected all our belongings on Friday! Really went above and beyond - so helpful and clear about the process - we felt very safe in his hands. So far so good!! Thank you Steve."
8 months ago
Jessica Walker
"The staff at PSS were incredibly helpful and patient with all my questions. Everything was done seemlessly. Thankyou "
8 months ago
Vanessa Duarte de Carvalho
"Blunt lie saying the reason of delay of refund - which I haven’t received yet - was me refusing. I have emails proving they claimed the refund would be issued only after the shipment is loaded. Also you stated that only deposit was taken from the credit card while the rest was bank transfer As such , you are lying saying this is the normal. The same way th..." Read more
8 months ago
FM
"Robert Hurley was exceptional in explaining the service, walking me through the process and giving me assurances at all stages during quite a complex operation. I cannot recommend him highly enough. Overall, the PSS service has exceeded expectations at every stage. I look forward to buying him a beer one day My family are very grateful for such an efficien..." Read more
8 months ago
Candace Bagley
"We moved from the UK to the US in November 2023, and PSS Removals used packers who crushed our things as they packed them- metal light fixtures were bent, they folded a foam standing mat and broke it to pack it, they dragged a workout machine and scraped the leather and wood all up, packed the dishes so they were all together and half the set broke. It was s..." Read more
8 months ago
Si Klyst
"Very clear process from start to finish and quick answers to all my questions. delivery of packaging and collection of shipping all bang on time. Great value for money. "
8 months ago
Ben Davies
"Very helpful from start to finish, had plenty of people help at times when others were busy, had some typical situations that arose but promptly dealt with. "
9 months ago
Ann Smyth
"The team turned up at the time they said they would; the 3 men were courteous and hard working; they did a really impressive job carefully wrapping furniture for international transit; the job was completed remarkably quickly & cheerfully Highly recommend"
9 months ago
Keiron
"We booked 620 cubic feet and including packing and unpacking with PSS was just under 4K. We ended up with 570 cubic feet and they refunded us the difference. We obviously shopped around and did get a couple of slightly cheaper prices, but PSS were amazing, so we went with them, purely on their service and a trust basis. Our assigned Move Manager (Helen) is i..." Read more
9 months ago
Jo
"First class service from initial contact through to uplift. We found all staff to be professional and helpful. Would definitely recommend."
9 months ago
Chenille Crowe
"The 3 men who came to collect our stuff for shipping to the US were very friendly and packed everything professionally and quickly."
9 months ago
A G
"So far my experience of PSS has been brilliant. From the initial booking all through to the team that came and packed up the flat. Exceptional and extremely helpful. "
9 months ago
Peter
"Excellent personal service "
9 months ago
NATALIE
"Great company and efficient! It was a good cost and everything was taken care of for me from boxes to pick up! Will use again."
9 months ago
Shiraz
"Delivery was delayed a month after it arrived in country. There was a lot of communication about when the delivery would be in country, but once it was in country another month of delay was introduced (additional 50% delay) Be careful of timelines provided regarding the shipping, they should include the complete delivery timeline. "
9 months ago
Jill
"The customer service as we arranged shipment was awesome, 10/10. Sadly though, our shipments arrived totally bashed, broken and with the contents spilling out. They had to be taped up by the delivery service prior to us receiving them. Contents were broken. I have more items to ship from the UK to the US but would not use this service again. The response I r..." Read more
9 months ago
Hector
"Rapid and efficient"
9 months ago
Kerry
"Very helpful service, explaining how the process worked. So far, they have kept me posted of progress in a very timely way. "
9 months ago
Lynne
"Questions answered during the process."
9 months ago
"Very efficiency, and very polite!"
8 months ago