PSS International Removals Reviews & Testimonials

4.6 (2,364)

Reviews: 2,364


5
82%
4
9%
3
0%
2
1%
1
8%

91% of customers would recommend PSS International Removals

Lisa M. star-alt star-alt star-alt star-alt star-alt

"We’ve used a number of removal companies in our time, PSS and their partners Palmers in Australia are definitely among the best. Packing was thorough and very efficient. We had extra to take and they did an amazing job of squeezing it all onto the container. Everything arrived safely in Australia and the team from Palmers were very friendly and welcoming!"

3 years ago

Alva star-alt star-alt star-alt star-alt star-alt

"We used PSS to ship our boxes and a few suitcases via air freight to the United States. They provided boxes and other packing materials. It was a door to door service being picked up by courier. Happy to recommend them."

3 years ago

Ismail Ben Mabrouk star-alt star-alt star-alt star-alt star-alt

"They are not professional at all. Worst customer service I ever seen. Bad experience shipping from Dubai to UK. I do not recommend anyone shipping with them. From PSS-321900"

3 years ago

Amy C. star-alt star-alt star-alt star-alt star-alt

"I can’t recommend PSS enough! They went out of their way to help us with our move during the coronavirus pandemic. The office staff were very helpful and the packing team polite, careful and considerate. Very glad we chose PSS for our international move."

3 years ago

James Macavoy star-alt star-alt star-alt star-alt star-alt

"We moved from the UK to New Zealand with these guys and having done similar moves over the years we were quite conversant with procedure. This company is awful. They changed the initial quote three times once they had our deposit ....sighting delays in ship arrival and added £400.00 for storage or demurrage. The price kept changing and going up. The initial..." Read more

3 years ago

Catherine star-alt star-alt star-alt star-alt star-alt

"I contacted PSS Removals to ship some personal effects to the US. Although in the end I did not end up shipping the goods, I was pleased throughout with the communication and service I received from Lauren and Lisa at PSS. When I decided to cancel my shipment even after paying a deposit, I was refunded promptly."

3 years ago

John J. star-alt star-alt star-alt star-alt star-alt

"Great service from PSS. We found it as cheap to ship our goods air freight with a door to door service to the USA. PSS dropped off boxes, picked up and delivered to our home address. We would happily use them again."

3 years ago

Leon Christenson star-alt star-alt star-alt star-alt star-alt

"PSS took care of our shipping to New Zealand. They provided cartons and packing materials. They also helped with the shipping documentation. Highly recommended."

3 years ago

Mary star-alt star-alt star-alt star-alt star-alt

"We decide to move back to Australia during the coronavirus pandemic. We had numerous setbacks with our flights being cancelled a number of times. However, moving house and shipping our belongings was straightforward with PSS. They were very flexible and helpful despite our changing plans. At least this part of our move was stress free!"

3 years ago

Tyler Marcus star-alt star-alt star-alt star-alt star-alt

"From start to finish PSS were excellent with their advice, professionalism and services. The actual moving team were very fast and efficient, taking care to pack everything. Thank you to the team at PSS for a job well done!"

3 years ago

Charles star-alt star-alt star-alt star-alt star-alt

"We used PSS International Removals for shipping boxes to Australia. Good communication, helpful staff. Everything was very easy."

3 years ago

Elizabeth star-alt star-alt star-alt star-alt star-alt

"We are very happy with the service provided by PSS. The price was very reasonable too."

3 years ago

Louis Sutton star-alt star-alt star-alt star-alt star-alt

"PSS did an excellent job from start to finish. All the staff were exceptional – both friendly and professional. There were many challenging aspects to my move which I won’t go into here but PSS went the extra mile to make sure it all worked out. I have no hesitation and recommending them."

4 years ago

Parker Morgan star-alt star-alt star-alt star-alt star-alt

"PSS were recommended to us for our move to Christchurch, New Zealand. We got quotes from a few companies that all seemed OK but PSS gave us a good price and very friendly and helpful. The packing team did an amazing job as we had accumulated a lot during our time in the UK. The office staff took time to explain and talk us through all the shipping documentat..." Read more

4 years ago

Billy star-alt star-alt star-alt star-alt star-alt

"I’m very happy with the attentive service offered by PSS for shipping our boxes to Australia. Everything was very easy. We will definitely be using PSS to ship the rest of our belongings in the New Year."

4 years ago

Alisha star-alt star-alt star-alt star-alt star-alt

"PSS undertook the import side of our move back from the UAE to the UK. Although there was some delay in customs (not PSS’s fault) everything went smoothly. Communication was excellent."

4 years ago

Kate Sheppard star-alt star-alt star-alt star-alt star-alt

"We didn't give PSS much notice as it was all arranged at the last minute. The whole process from remote survey to packing and shipping was quick and efficient. The staff were knowledgeable helpful. The whole process was stress free. We will definitely use them in the future."

4 years ago

Gabriel Howells star-alt star-alt star-alt star-alt star-alt

"PSS helped us with our move to Australia and I couldn't be happier with the quality and professionalism of this company. Andy who did the initial survey of our property was very knowledgeable and helpful. He took time to listen to us and really put us at ease. On the day of the actual move I was sceptical that the 3 man team could get all the packing complet..." Read more

4 years ago

rosemary turner star-alt star-alt star-alt star-alt star-alt

"Avoid this company. I had my complete home shipped to Australia. The packing was slapdash and shoddy, no care for belongings at all. Lots of damage and of course ins didn’t cover the total loss . Just avoid. I definitely do not recommend them and would use a different company as my daughter did who were perfect."

4 years ago

Jude Booth star-alt star-alt star-alt star-alt star-alt

"It was obvious that these guys really know what they are doing. All our furniture and house contents were packed up at lightning speed. Everything also wrapped and packed very thoroughly. I wish I could remember the names of the team to thank personally as they did such a good job. Highly recommend PSS if you’re doing an international move."

4 years ago

Natasha North star-alt star-alt star-alt star-alt star-alt

"Anna and the team arranged everything for us including the collection and delivery of our boxes. It was easy to organise at short notice. Would use them again."

4 years ago

Camille star-alt star-alt star-alt star-alt star-alt

"I was so impressed by PSS and all their staff that I’m very happy to write this review. They took everything from start to finish. Our entire home was completely packed and loaded onto the container for Australia in just 2 days. They even arranged with their partner Palmers Relocation to store our belongings until we were ready to receive it. Highly recommen..." Read more

4 years ago

Jolie Kirby star-alt star-alt star-alt star-alt star-alt

"I have always found moving home very emotional and this time even more so since we were moving to the other side of the world! The staff at PSS were very good at putting me ease and removing the stress. They explained everything clearly and on the moving day the crew took care of everything – I just provided tea and biscuits! Thank you to everyone at PSS."

4 years ago

Emma Knowles star-alt star-alt star-alt star-alt star-alt

"I used PSS to ship my boxes back to Australia. Very easy and price was good too."

4 years ago

Nic star-alt star-alt star-alt star-alt star-alt

"It started off great. Initially service and communication was good then it started to decline once they arrived to pick up our household furniture as we were emigrating from the UK to Canada. After damaging our door when removing furniture (these things happen) we heard nothing back about paying for the repairs despite our emails. They were also supposed to..." Read more

4 years ago