Donna Murray-trail
Lucy
"Really helpful and excellent customer service. Quick responses when going through the booking process Austin, Charlie & Tom. Steve who picked up our suitcases was great - notified us when we were close by and very friendly! Overall, great experience!"
a year ago
Ben Glassberg
"Fantastic movers- very detailed and professional"
a year ago
Ian Hamilton
"Half way through move overseas at the moment, so far so good, PSS team have been easy to contact, helpful, straightforward, and helped make sure everything sorted in good time. Moving day was fine; efficient, quick, polite, everything well labelled and packed. Had a couple of issues that cropped up in the day, PSS office helped resolve quickly, and worked ou..." Read more
a year ago
Sajo Abraham
"Excellent service so far, looking forward my boxes to be delivered in Australia safely."
a year ago
Richard
"Guys turned up on time as arranged, packed efficiently and carefully - no complaints at all at UK end of the shipping experience!"
a year ago
Margie McCrone
"PSS have been great to deal with so far. They made it super easy to sort out boxes and packing at the UK end and gave good advice about packing and paperwork. Really appreciate Steve’s help in particular, particularly as we had a Home Alone ‘we slept in!’ moment the morning the boxes were being collected. I can’t speak to the whole experience yet as we haven..." Read more
a year ago
Customer
"PSS started off great, until...... A (seemingly) good and straight forward sales team and pre-collection care. However it starts to go wrong as soon as they collect your furniture. It is almost like they hold it hostage over you - not bothering to follow up, letting their supply chain / service partners add significant additional cost, and the most used l..." Read more
a year ago
Catherine
"Very helpful and friendly"
a year ago
Andrea Haynes
"We initially went with PSS because the person who came and looked around our house to generate the quote seemed extremely competent and capable. That was the last time we received any functional service from PSS. We were assured the removals team would be 3 people, and they would do all the packing. On our removals day 2 people arrived at 1130, and immediate..." Read more
a year ago
Alicia Louise
"Sorting out pricing and pick up was straightforward and easy. Fast communication from PSS at all times. Delivery man (Steven) was friendly, reassured me re delivery and safety of items. So far I am very happy with this service."
a year ago
Tommaso Cappello
"Arranged collection and delivery from the front door of our second floor apt in the UK to our second floor apt in America, specifically because my wife is pregnant, PSS used third-party companies who refused to carry boxes up or downstairs, which took a lot of extra work on our part. We were told our belongings would take 3 days, and instead it took 4 week..." Read more
a year ago
Ikram
"We moved from UK to Australia in early 2022. I'm glad we used PSS Removals, especially after hearing horror stories from others who made a similar move with different companies. We dealt mainly with Helen Griffin. She and all the other staff were excellent at communicating the whole process to us and the steps we needed to take, even providing helpful advise..." Read more
a year ago
nigel webb
"all items delived with no problems"
a year ago
Matthew
"DO NOT USE PSS. If you wish to have a smooth service and receive your belongings in the condition you sent them then use another company. PSS provided a totally unacceptable service from the moment of payment, throughout handling and during damage claims. PSS failed to pick up the household items from the right address on two occasions. Following thi..." Read more
a year ago
w szu
"Outstanding service and customer contact. Highly recommended."
a year ago
Tom Challoner
"PSS have been brilliant from the first contact months ago right up until the collection day. Efficient, friendly and obviously with plenty of experience in dealing with such a huge move which instills the necessary confidence."
a year ago
Rachel
"The chaps arrived early and were cheerful and friendly and very professional. The access at the house is a little challenging but took it all in their stride. I was very impressed. I would absolutely use them again."
a year ago
Amy
"Our 3 packers were super efficient, knowledgeable and very friendly. I absolutely recommend them wholeheartedly."
a year ago
Lianne Bird
"What an amazing experience! The guys that came were fab and talked us through the whole process. Such lovely characters and were so efficient and helpful."
a year ago
A M EDWARDS
"The unpacking crew were on time, very courteous and worked extremely hard."
a year ago
Elham
"I’m still waiting for my boxes to arrive and this comment is just for people who are working in London office. They are very professional and made the journey so so easy so far. Hope the rest is same."
a year ago
Sian CURTIS
"Pick up went very smoothly. Team showed up in the window given and were friendly and efficient. Central office called to check everything was going ok. Goods in shipping now so can’t comment yet on the delivery experience."
a year ago
sylvia gilbert-smith
"No complaints so far. Have been notified that my belongings have left UK and are on the way."
a year ago
Mariea Lymer
"Excellent company to deal with. Would certainly use then again."
a year ago
"Customer service and help in understanding the process and completing forms."
a year ago