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Heather Barnett
Jessica Walker
"The staff at PSS were incredibly helpful and patient with all my questions. Everything was done seemlessly. Thankyou "
7 months ago
Vanessa Duarte de Carvalho
"Blunt lie saying the reason of delay of refund - which I haven’t received yet - was me refusing. I have emails proving they claimed the refund would be issued only after the shipment is loaded. Also you stated that only deposit was taken from the credit card while the rest was bank transfer As such , you are lying saying this is the normal. The same way th..." Read more
7 months ago
FM
"Robert Hurley was exceptional in explaining the service, walking me through the process and giving me assurances at all stages during quite a complex operation. I cannot recommend him highly enough. Overall, the PSS service has exceeded expectations at every stage. I look forward to buying him a beer one day My family are very grateful for such an efficien..." Read more
7 months ago
Candace Bagley
"We moved from the UK to the US in November 2023, and PSS Removals used packers who crushed our things as they packed them- metal light fixtures were bent, they folded a foam standing mat and broke it to pack it, they dragged a workout machine and scraped the leather and wood all up, packed the dishes so they were all together and half the set broke. It was s..." Read more
7 months ago
Si Klyst
"Very clear process from start to finish and quick answers to all my questions. delivery of packaging and collection of shipping all bang on time. Great value for money. "
7 months ago
Ben Davies
"Very helpful from start to finish, had plenty of people help at times when others were busy, had some typical situations that arose but promptly dealt with. "
7 months ago
Ann Smyth
"The team turned up at the time they said they would; the 3 men were courteous and hard working; they did a really impressive job carefully wrapping furniture for international transit; the job was completed remarkably quickly & cheerfully Highly recommend"
7 months ago
Keiron
"We booked 620 cubic feet and including packing and unpacking with PSS was just under 4K. We ended up with 570 cubic feet and they refunded us the difference. We obviously shopped around and did get a couple of slightly cheaper prices, but PSS were amazing, so we went with them, purely on their service and a trust basis. Our assigned Move Manager (Helen) is i..." Read more
7 months ago
Jo
"First class service from initial contact through to uplift. We found all staff to be professional and helpful. Would definitely recommend."
7 months ago
Chenille Crowe
"The 3 men who came to collect our stuff for shipping to the US were very friendly and packed everything professionally and quickly."
7 months ago
A G
"So far my experience of PSS has been brilliant. From the initial booking all through to the team that came and packed up the flat. Exceptional and extremely helpful. "
7 months ago
Peter
"Excellent personal service "
7 months ago
NATALIE
"Great company and efficient! It was a good cost and everything was taken care of for me from boxes to pick up! Will use again."
7 months ago
Shiraz
"Delivery was delayed a month after it arrived in country. There was a lot of communication about when the delivery would be in country, but once it was in country another month of delay was introduced (additional 50% delay) Be careful of timelines provided regarding the shipping, they should include the complete delivery timeline. "
7 months ago
Jill
"The customer service as we arranged shipment was awesome, 10/10. Sadly though, our shipments arrived totally bashed, broken and with the contents spilling out. They had to be taped up by the delivery service prior to us receiving them. Contents were broken. I have more items to ship from the UK to the US but would not use this service again. The response I r..." Read more
7 months ago
Hector
"Rapid and efficient"
7 months ago
Kerry
"Very helpful service, explaining how the process worked. So far, they have kept me posted of progress in a very timely way. "
7 months ago
Lynne
"Questions answered during the process."
7 months ago
Tony Robert Shaw
"Amazing service straight from the home survey to collection. The guys that did the packing were great very efficient and took great care when packing. Also our moving manager has been greet with yodating us. Next stop australia. "
7 months ago
IAN MACDOUGALL
"Great help and advice on custom and other forms, advice on packing. Prompt distribution of forms Clear communication of packing date and subsequent on time arrival of packers who were on great form on a Monday morning! "
7 months ago
Carol Thompson
"Very patient and professional staff who put up with 2 females asking probably more than the average number of questions regularly. Speedy service on collection of packages once requested. "
7 months ago
Mark Hill
"Steve was great. On time, very good personality and knew his onions. Excellent service."
7 months ago
Andrew Wright
"Great service and all our stuff was delivered without a hitch from Australia to the UK! Thanks especially to the team that helped assemble our furniture which made the day much easier. 100% recommended."
7 months ago
Andy Townsley
"Sadly we looked at the reviews and thought PSS was the company to use, goods were collected end of January and fully paid for on the day to be sent to Perth, Western Australia, we were told 8-10 weeks to arrive then a week or two to clear customs but sadly today goods are still sat in a London warehouse waiting to be shipped, we were then told our goods will..." Read more
7 months ago
"Thanks to Steve who collected all our belongings on Friday! Really went above and beyond - so helpful and clear about the process - we felt very safe in his hands. So far so good!! Thank you Steve."
7 months ago